CPAP.com has consistently had great service. The service I got today from Mary was no exception. She listens well, was knowledgable, patient, polite, and made an excellent suggestion to resolve my... Toon meer
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Lees wat reviewers zeggen
Was a joke from thin I placed my order. Had to fight to get price changed for the price guarantee. Hopefully it’s done now but I have zero faith. Tried to change shipping time right after order pl... Toon meer
Absolutely the BEST, great pricing & Most Caring and Knowledgeable Customer Service Team out there!!! Spoke to 2 different team members on 2 different calls, Camyatta & Crystal... the honesty, p... Toon meer
Had placed my order and after it was already submitted realized that I'd not entered a discount code. I called CPAP.COM customer service imediately and Juliene was able to cancel my original order and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Getting diagnosed with sleep apnea can feel overwhelming, and most people don't have anyone in their corner to help them navigate it. That's where cpap.com comes in. For over 25 years, we've helped more than 2.3 million people find better sleep—not just by selling products, but by offering real support from our CPAP Guides, who are available by phone, chat, or email to answer questions and troubleshoot your setup. We offer a 60-night risk-free guarantee on most products because we know finding the right mask or machine isn't always straightforward. You'll also find thousands of honest customer reviews, comparison charts, and educational resources to help you make informed decisions. Whether you're newly diagnosed or a long-time CPAP user, we're here to help you sleep better and wake up feeling like yourself again. Questions? Call us at 1-800-356-5221.
Contactgegevens
13235 N. Promenade, 77477, Stafford, Verenigde Staten
- 1-800-356-5221
- cpap@cpap.com
- www.cpap.com
Geen recente geschiedenis van het vragen naar reviews
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Heeft 26% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Mary B was knowledgeable
Mary B was knowledgeable, friendly and helpful. She answered my questions and helped me place my order. Thank you Mary!
Great customer service from Mary
I had issues getting my RX. I called the company to let them know it was resolved and would be coming soon. MARY was very friendly and helpful. She applied a discount that I had not seen saving me a bit more money.
Great Service, thanks Korrine!
I contacted CPAP.com to inquire about an AirMini Travel CPAP and Korrine found me an even better price than I found in the online ads. Great service!
Good Service
I thought I had ordered the wrong thing by the internet last night franticly because my mask broke when I was about to put it on and go to sleep but in morning I called and the representative cleared everything up and my order is on its way.
Exceeded expectations
Couldn’t provide any better customer service than they do! Exceeded my expectations!!
Excellent Service
I had an issue with my order (needed prescription info and these are replacement parts for existing orders on prescriptions that are quite out of date) and had to call their help line for support and the agent on the other end was not only super helpful, but she helped me reedit my order to get precisely what we needed without the Rx info (we really just needed service parts not whole new masks). The service couldn't have been better.
Good customer service.
Great customer service. Fast shipping. Good communication.
Great to do business with
Very helpful customer service, and terrific product line. Everything exceeded expectations, helped by a friendly and knowledgeable real person!
Very happy with the assistance i got…
Very happy with the assistance i got from Daryl today. New to cpap and need a different mask. Daryl was helpful and explained the mask exchange to me. Glad there's finally a company that has good Customer Service.
Fast response to phone calls. Outstanding service.
Again, this CS Rep was outstanding.
Tiania made it easy for me to retune an…
Tiania made it easy for me to retune an item. Thank you so much. Great customer service!
Excellent service!
I am very pleased with the assistance I received from Juliene on Saturday and again today. She was courteous, helpful and knowledgeable. Thank you, Juliene and CPAP.com.
Service was great!
I didn’t have to wait on hold. Mary B answered my question and got my order straightened out right away!
CPAP's customer service is superb
The website is excellent, easy to navigate and has helpful pictures of how the equipment is used. And the customer service representative I talked to on the phone made it even easier.
Excellent customer service
Excellent customer service. I had a tricky order issue and she figured it out right away! Great! Patient and helpful.
Myles just knew what to do and quickly
Myles just knew what to do and quickly, easily, and politely made it happen!
Camyatta:
Camyatta:
I am deaf. did a great job explaining things to me via video relay service, and I appreciate her patience.
I love being cpap.com's customer
I love being cpap.com's customer. They have by far one of the best customer service departments on the planet.
New to Cpap.com
I'm new to the cpap world and needed a travel machine. I spoke with Camyatta who gave me so much valuable information, answered my questions and helped me to find the best products. She was very patient and thorough. It made the process easy. I am a very satisfied customer.
Great service representative
I was able to talk to a human immediately. She was a native English speaker who was nice, knowledgeable, and extremely helpful.
She made my experience easy and hassle free. I will definitely use CPAP.com again.
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