The Guardian4 watch offers great piece of mind being able to monitor my wife's well being (she has been diagnosed with Alzheimer's) and track her movements when out for a short walk with our dog. Cus... Toon meer
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This was bought for my mother. We paid for the top level of monitoring but found from doing test calls that response time is very slow, and unreliable. The app has out of date contact details for t... Toon meer
Bedrijf heeft geantwoord
Recently bought a CPR guardian watch for my mother. She was incredibly anxious about this new piece of technology and couldn’t understand why she needed it. Saw her last night and she said she feels s... Toon meer
Bedrijf heeft geantwoord
Instructions don’t work properly if you buy via Amazon (they don’t give the SIM this route). More worryingly the app has now been down for several days. No message up on the website, no direct contact... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At CPR Guardian, we are committed to providing innovative personal safety solutions that help people live with greater confidence, independence, and peace of mind. The CPR Guardian Personal Alarm Watch combines advanced safety features with a discreet, stylish design, offering reliable support whenever it is needed. As a two-time recipient of the Queen's Award, one of the UK's most prestigious business honours, CPR Guardian has been recognised for its dedication to excellence, innovation, and outstanding service. These awards reflect our ongoing commitment to developing products that make a meaningful difference in people's lives. The CPR Guardian Personal Alarm Watch is designed with user safety at its core. Features such as emergency assistance alerts, location tracking, and health monitoring capabilities help provide reassurance for both wearers and their loved ones. Every aspect of the watch has been carefully developed to deliver dependable support and enhance everyday wellbeing. We always strive to provide the very best service and protection for our customers. However, there may occasionally be circumstances or external factors beyond our control that can affect outcomes. Despite this, our team remains committed to delivering the highest standards of care, support, and assistance at all times. The positive experiences shared by our customers continue to be one of our greatest achievements. Independent reviews on Trustpilot highlight the confidence, reassurance, and support that CPR Guardian provides to thousands of users across the UK. CPR Guardian is more than a personal alarm provider. It is a trusted partner dedicated to helping people stay safe, connected, and independent. Choose CPR Guardian for award-winning innovation, dependable protection, and a legacy built on trust.
Contactgegevens
Unit E2, Lakeside Technology Park, SA7 9FF, Swansea, Verenigd Koninkrijk
- +441792398239
- support@cprguardian.com
- www.cprguardian.com
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Heeft 100% van zijn negatieve reviews beantwoord
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
On the receiving end of a scam…
On the receiving end of a scam purportedly from Amazon, almost fell for it. Reported to CPR gave them the relevant phone numbers which looked as if they were from UK. They had all the numbers on their scam list, were actually in India. All blocked on my phone now, also gave me advice about reporting to police and Action Fraud. Very friendly and helpful
Piece of mind.
In my experience Guardian 111 is…
In my experience Guardian 111 is brilliant watch . In case of mishap of watch function the best person to contact Tom Clapham Tech., Advisor via CPR Guardian
free phone who does the job brilliantly.
The person on the telephone Was very…
The person on the telephone Was very helpful to
Thank you very much for all your help much appreciated From Patrick Gallagher

Antwoord van CPR Guardian
Have dealt with your service over a n…
Have dealt with your service over a n umber of years and received excellent service

Antwoord van CPR Guardian
Cpr call blocker has been a god send
Cpr call blocker has been a god send. It made our life bearable, keeping our sanity, whilst keeping the wolves from the phone line. I will never, ever be without my call blocker. Thank you cpr guardian for helping us keep our sanity.
Tom Clapham has been most useful and…
Tom Clapham has been most useful and very patient
with me in a wide variety of problems with the Guardian II & III watch.
He has solved all my queries and misunderstandings on the functions and use of the watch, even to the extent of upgrading both hardware and software as part of CPR Guardian excellent customer service

Antwoord van CPR Guardian
I am very happy with the watch
I am very happy with the watch and received such good service from Tom! :)
Stop nuisance calls
I chose this as i receive at least six calls a day from all sorts of companies trying to sell me stuff so three days in and haven’t had any so looking like a great buy
It is of reasonable comfort to know is working quietly in the background
It is of reasonable comfort to know it is working
you did a good job
My 86 year old Mum had a CPR wristwatch…
My 86 year old Mum had a CPR wristwatch and it probably saved her life. In the early hours she suffered a stroke, couldn’t move off the floor but was able to press the alarm button to alert me. We couldn’t recommend the product and service highly enough 👍👍👍
Good recommendation
Fine, straight forward service.
Staff knew what they were talking about,
gave confidence to renew.
Received annual call to review service…
Received annual call to review service and to pay annual fee. As usual a very pleasant representative. Helpful discussion and advice.
I contacted the customer service dept
I contacted the customer service dept. regarding the watch failing to record a heavy fall and yet when my wife sits on the bed it asks if she if OK!
I had one reply which asked me to carry out a possible fix and now the watch won't turn on or charge.
After repeated attempts to communicate with CPR I feel I have no option but to take it to the small claims court. I am thinking have they have gone bust?
UPDATE
Tom has really gone out of his way to put things right and I really appreciate the effort

Antwoord van CPR Guardian
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