CPR Guardian Reviews 

387
•
TrustScore 3.5 uit 5

3,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The Guardian4 watch offers great piece of mind being able to monitor my wife's well being (she has been diagnosed with Alzheimer's) and track her movements when out for a short walk with our dog. Cus... Toon meer

Beoordeeld met 1 van de 5 sterren

This was bought for my mother. We paid for the top level of monitoring but found from doing test calls that response time is very slow, and unreliable. The app has out of date contact details for t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Recently bought a CPR guardian watch for my mother. She was incredibly anxious about this new piece of technology and couldn’t understand why she needed it. Saw her last night and she said she feels s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Instructions don’t work properly if you buy via Amazon (they don’t give the SIM this route). More worryingly the app has now been down for several days. No message up on the website, no direct contact... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Telefoonmaatschappij

Geschreven door het bedrijf

At CPR Guardian, we are committed to providing innovative personal safety solutions that help people live with greater confidence, independence, and peace of mind. The CPR Guardian Personal Alarm Watch combines advanced safety features with a discreet, stylish design, offering reliable support whenever it is needed. As a two-time recipient of the Queen's Award, one of the UK's most prestigious business honours, CPR Guardian has been recognised for its dedication to excellence, innovation, and outstanding service. These awards reflect our ongoing commitment to developing products that make a meaningful difference in people's lives. The CPR Guardian Personal Alarm Watch is designed with user safety at its core. Features such as emergency assistance alerts, location tracking, and health monitoring capabilities help provide reassurance for both wearers and their loved ones. Every aspect of the watch has been carefully developed to deliver dependable support and enhance everyday wellbeing. We always strive to provide the very best service and protection for our customers. However, there may occasionally be circumstances or external factors beyond our control that can affect outcomes. Despite this, our team remains committed to delivering the highest standards of care, support, and assistance at all times. The positive experiences shared by our customers continue to be one of our greatest achievements. Independent reviews on Trustpilot highlight the confidence, reassurance, and support that CPR Guardian provides to thousands of users across the UK. CPR Guardian is more than a personal alarm provider. It is a trusted partner dedicated to helping people stay safe, connected, and independent. Choose CPR Guardian for award-winning innovation, dependable protection, and a legacy built on trust.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

387 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,6

Alle reviews

(387)

27 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

On the receiving end of a scam…

On the receiving end of a scam purportedly from Amazon, almost fell for it. Reported to CPR gave them the relevant phone numbers which looked as if they were from UK. They had all the numbers on their scam list, were actually in India. All blocked on my phone now, also gave me advice about reporting to police and Action Fraud. Very friendly and helpful

13 april 2022
Beoordeeld met 5 van de 5 sterren

In my experience Guardian 111 is…

In my experience Guardian 111 is brilliant watch . In case of mishap of watch function the best person to contact Tom Clapham Tech., Advisor via CPR Guardian
free phone who does the job brilliantly.

4 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The person on the telephone Was very…

The person on the telephone Was very helpful to
Thank you very much for all your help much appreciated From Patrick Gallagher

31 maart 2022
Logo CPR Guardian

Antwoord van CPR Guardian

Hello Patrick,

I hope you are well.

It's great to hear you are happy with our service as we pride ourselves on our customer service.

Thank you for the review and if you need us you know where to find us and more than welcome to pop me an email if need be.

tom.clapham@cprglobaltech.com

Tom Clapham (Head of Customer Support)

Beoordeeld met 5 van de 5 sterren

Have dealt with your service over a n…

Have dealt with your service over a n umber of years and received excellent service

31 maart 2022
Logo CPR Guardian

Antwoord van CPR Guardian

Hello Alex,

Thank you so much for the review it means a great deal to us knowing we are making our customers happy!

If you need anything going forward you know where to find us.

Tom Clapham (Head of Customer Support)

Beoordeeld met 5 van de 5 sterren
Logo CPR Guardian

Antwoord van CPR Guardian

Hello Margaret,

I hope you are well.

Thank you so much for the review it means a great to us and we are very happy you are happy with the service.

If you have any questions going forward my email is below, do not hesitate to get in touch.

tom.clapham@cprglobaltech.com

Kind regards,

Tom Clapham (Head of Customer Support)

Beoordeeld met 5 van de 5 sterren

helpful as always

22 maart 2022
Logo CPR Guardian

Antwoord van CPR Guardian

Hello Sean,

I hope you are well.

Thank you so much for the review it means a great to us and we are very happy you are happy with the service.

If you have any questions going forward my email is below, do not hesitate to get in touch.

tom.clapham@cprglobaltech.com

Kind regards,

Tom Clapham (Head of Customer Support)

Beoordeeld met 5 van de 5 sterren

Cpr call blocker has been a god send

Cpr call blocker has been a god send. It made our life bearable, keeping our sanity, whilst keeping the wolves from the phone line. I will never, ever be without my call blocker. Thank you cpr guardian for helping us keep our sanity.

18 maart 2022
Beoordeeld met 5 van de 5 sterren

Tom Clapham has been most useful and…

Tom Clapham has been most useful and very patient
with me in a wide variety of problems with the Guardian II & III watch.
He has solved all my queries and misunderstandings on the functions and use of the watch, even to the extent of upgrading both hardware and software as part of CPR Guardian excellent customer service

18 maart 2022
Review zonder uitnodiging
Logo CPR Guardian

Antwoord van CPR Guardian

Hello Roger,

Thank you so much for this amazing review it means a lot honestly and was more than happy helping you.

If you need anything in the future you know where to find me :)

tom.clapham@cprglobaltech.com

Kind regards,

Tom Clapham (Head of Customer Support)

Beoordeeld met 4 van de 5 sterren

Stop nuisance calls

I chose this as i receive at least six calls a day from all sorts of companies trying to sell me stuff so three days in and haven’t had any so looking like a great buy

7 maart 2022
Beoordeeld met 5 van de 5 sterren

My 86 year old Mum had a CPR wristwatch…

My 86 year old Mum had a CPR wristwatch and it probably saved her life. In the early hours she suffered a stroke, couldn’t move off the floor but was able to press the alarm button to alert me. We couldn’t recommend the product and service highly enough 👍👍👍

23 februari 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I contacted the customer service dept

I contacted the customer service dept. regarding the watch failing to record a heavy fall and yet when my wife sits on the bed it asks if she if OK!
I had one reply which asked me to carry out a possible fix and now the watch won't turn on or charge.
After repeated attempts to communicate with CPR I feel I have no option but to take it to the small claims court. I am thinking have they have gone bust?
UPDATE
Tom has really gone out of his way to put things right and I really appreciate the effort

16 februari 2022
Review zonder uitnodiging
Logo CPR Guardian

Antwoord van CPR Guardian

Hello Martin,

I am really sorry to hear your experience as that is the last thing we want to provide as we pride ourselves on our customer service.

I personally will make sure we come up with a resolution for you, could you email me tom.clapham@cprglobaltech.com so we can organize a time best suited for me to give you a call.

I look forward to hear from you.

Tom Clapham (Head of Customer Support)

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service. Highly recommend

15 februari 2022
Logo CPR Guardian

Antwoord van CPR Guardian

Hello Norma,

Thank you so much for this feedback it means so much to hear we are providing very good customer service as we pride ourselves on it.

If you need anything going forward do not hesitate to pop me an email tom.clapham@cprglobaltech.com as I will be more than happy to help.

Kind regards,

Tom Clapham (Head of Customer Support)

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