Credit Suisse Reviews 

Seit über einen Monat warte ich auf die Rückerstattung meiner Mietkaution.

Saldierungsauftrag wurde bis jetzt noch nicht bearbeitet.

Vor zwei Wochen wurde mir ein Datum gesagt, frist nicht eingehalten.

Heute erneut angerufen, immer wieder weitergeleited worden, niemand kann mir weiter helfen. „Sie melden sich bei mir“

Also werde ich bestimmt wieder keinen Anruf und Antwort bekommen.

INKOMPETENT!

Edited.

So the account opening was problematic. The online process did not work properly. The support requested additional steps which are unable to fullfill. So I requested appointment to open the bank account personally. It took them more than a week to call me back. At that moment I was already leaving branch office with account opened... funny.

Since then, all looks fine. If something doesn't work, personal consultation looks like best option.

I will share my further experience later.

The Swiss Banking system for the average person is absolutely dreadful. You can not pay online with a debit card (like every other country in the world) so you must get a credit card (which costs 'X' amount per year). You can not then just simply transfer between accounts online in order to pay off your outstanding debt on the credit cards (like every other country in the world) you must wait for a payment slip from a different company (SwissCard) so then you can pay it off online through some other monotonous process.
Having lived in the UK, Australia, New Zealand, Canada, France and South Africa (and now Switzerland). I can easily say that this is without a doubt the stupidest banking system I have ever come across. Incredibly inefficient and counter productive

BEST Swiss's Bank all over my country, best support team, excellent service....Highly recommended!!!5 stars

Never use this bank. They are so bad. I opened a student account with them, Geneva. I received the credit card, but not the passcode. I received 3 posts from them including their student promotions. I visited the branch twice regarding the password. Everytime they say we will issue new cards with password, and I never received it. So I had to chase them, call and go in person a coupleof times. After over 4 weeks, the so called advisor said the address was the problem, and they need attestation. It makes complete no sense. Hello!!! I already received 3 posts from you. It seems they are running out of excuses so they just made up a new one. How is address a problem if I have already received posts from you? Why this was not raised when I opened the account with you or when I visited/called you? Why you tell me after chasing you for more than a month? It’s the worst service ever! They wasted my time. The employees are careless, and everyone is trying to blame the other. Very unprofessional!!!! I complaint. Nothing happened. I asked to investigate the issue. Nothing happened. They are careless. It’s a big waste of time. Don’t put your money there. I transfered my money to another bank and closed my account forever and for good.

Updates:
The irony the relationship manager says on the phone we are unable to send posts and that I need to provide attestation from authoriries for my address. And the next day, I receive a letter from them to the same address by post about my compaints. What is it for a service?

Never ever use this company, my mother took out an account with this company, for her granddaughter to mature and pay out in July of 2018, but unfortunately she passed away before it was due, and trying to get them to pay out is a nightmare they ask me to send them items of proof which I have done more than once and every time they say they are happy to pay out a few days later I get a phone call or letter to say that they need some other sort of proof or ask me for items that I have already sent them. To me it is a delaying tactic so that they do not have to pay out what it owes, never ever use them again and advise everyone to stay away

Für Safe Harbour-Anleger ab etwa 250.000 € Barvermögen interessant, zwischenzeitlich scharfe Schwarzgeld- und Geldwäschekontrollen mit Kontrollmitteilungen an die deutsche Steuerverwaltung. Zwar recht hohe Gebühren, dafür ist die persönliche Beratung ausgesprochen ausführlich und tiefgründig. In Erbfällen kooperativ und unbürokratisch, wenn es geht.