CreditLadder Reviews 

2.528
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

To be given a hand up the ladder, to rebuild your life after a debt event, which seems to hang around like a bad smell even when you’ve cleared your debt, feels such a relief. The other options seem t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Credit ladder has reported my rents payment to Credit Reference Agencies updated and kept my rental payments upto date through the years now as I save up for a mortgage deposit. Atleast I know I can... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

only been a member/customer for a few months, so far all is working. personally I think the idea of getting your private rent payment added to your credit score is a great idea, my payments have now s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really simple and straightforward to set up. I’m using CreditLadder to report my monthly rent payments and help build my credit history, which feels like a great way to make regular rent payments actu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kredietregistratiebureau
  2. ook in
  3. Alternatieve financiële diensten
  4. Kredietinformatiebureau
  5. Niet-bancaire financiële diensten
  6. Online marktplaats

Over CreditLadder

Geschreven door het bedrijf

If you’re a tenant, CreditLadder can help you improve your credit history and score!

Start Reporting

CreditLadder is the first & only way to report your rent payments and improve your credit position with Experian, Equifax, TransUnion & Crediva.

Signing up to CreditLadder is simple and only takes a few minutes. Register your details and once completed, connect your bank account to provide CreditLadder with read only access. You keep paying your rent as you do today - CreditLadder does not collect your rent.

Each month CreditLadder will match the rent payments you have made to your landlord or letting agent through the secure bank connection you’ve created. This information is then shared with Experian, Equifax, TransUnion and Crediva and will appear on the respective statutory reports.

CreditLadder has been reporting rent payments since 2016, is regulated by the FCA, and has reported over £1bn in rent payments.

CreditLadder has also been recognised for its work by the Government, when HM Treasury announced it was the biggest winner of their Rent Recognition Challenge competition.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(2.528)

123 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Credit Ladder is a very easy to setup…

Credit Ladder is a very easy to setup service that acts as a key way to help build credit in the UK.

11 februari 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Alexander

Thank you for your feedback! We’re really pleased to hear you found CreditLadder easy to set up and helpful for building your credit profile. Making credit building more accessible across the UK is exactly what we aim for, and it’s great to know the service is working well for you.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

This company have been really helpful

This company have been really helpful, quick to respond to any questions asked.
I have been using them for a few months now, and the customer service is outstanding.
I would highly recommend using them.

6 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Gillian

Thank you so much for your kind words and recommendation. We’re delighted to hear that you’ve had such a positive experience with our team over the past few months. Providing quick responses and outstanding customer service is something we take great pride in, so your feedback truly means a lot to us. We appreciate your support and look forward to continuing to work with you.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service - really boosted my credit rating by adding accounts that are now being tracked.

14 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Puck

Thank you for your feedback and 5 star review!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

A game changer for me.

Up until recently when I was reading Martin Lewis's blog, I never knew that I could report rent to the credit agencies. It's really helping to improve my score and recording payments will help me to secure a rental elsewhere should I decide to move. CreditLadder responses are fast and accurate. Well worth the monthly fee in my opinion. Thank you to the CreditLadder team.

14 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Paul

Thank you so much for your kind review!

We’re really pleased to hear that reporting your rent has been helpful in improving your credit score and supporting your future rental options. It’s great that you discovered this through Martin Lewis’s blog, raising awareness around rent reporting is something we’re very passionate about.

We’re especially glad to hear that you’ve found our team responsive and accurate, as providing a reliable and efficient service is a top priority for us.

Thanks again for your support and for being part of CreditLadder!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

I use credit ladder for rent reporting

I use credit ladder for rent reporting. That helped me improving my credit score.

1 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Prabu

Thank you for your 5-star review and kind feedback.

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Excellent Service

I have been using credit ladder for about two years now and I can say that I am very pleased with their services. Has an up to date records of my rent payment. When I switched addresses, it just updated and continued. I will recommend to everyone

12 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Chichi

So glad that you are pleased with the service. So happy to be part of your credit building journey!

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Allows me to report my weekly rent.

7 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Luke

Thanks for your kind feedback and 5 star review!

Kelly Rimmer
Customer Service Advisor

Beoordeeld met 4 van de 5 sterren

My Mandatory QR Question

Connection to bank account was a 2 month problem. Also, I have 11 year exemplary rental record which cannot be backdated due to the government. However what I would like to see for future generations is a much broader brighter browser brief and a mandatory QR reference on ALL final tenancy documentation for tenants to take advantage of this essential resource for us tenants. Credit Ladder could be the trailblazer for tenants by building our profiles NOW in readiness for when historical rent reporting restrictions are lifted by the government. What I could do to a politician just now is not printable 🥴😉

6 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Clark

Thank you for your feedback. We'd love to support backdated reporting and should the UK credit agencies ever support this we would.

Your suggestion of clearer tenant resources and a QR code on tenancy documents is helpful.

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

The landing page was easy on the eye…

The landing page was easy on the eye and you get to have an overview at glance.

30 april 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi

Thank you for your kind feedback and 5-star review!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Definitely recommend.

Very easy to sign up, should have done it years ago! It's great that lenders can see you have been paying rent on time every month. I would definitely recommend Credit Ladder, I'm going to get my daughter to sign up.

2 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Tina

Thank you for your lovely feedback! We’re glad you found it easy to get started and are seeing the benefits. It’s great you’re recommending us to your daughter too, building credit early really helps. We appreciate your support!

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

It helped me to track and have proof…

It helped me to track and have proof of my rentals. Service is good 👍 👌 😊 and user friendly. Climb the ladder higher up.

1 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Mandlenkosi

Thank you for your lovely feedback! We’re really glad to hear the service is helping you track and manage your rentals with ease. It’s great to know you find it user friendly too. We truly appreciate your support and encouragement, it means a lot to us!

Keeley Bentley
Customer Service Advisor

Beoordeeld met 5 van de 5 sterren

Simple and works great

Simple and works great.
I've been using the service for a few months and it does its job. Super innovative idea, I'm really happy to be a customer.

1 mei 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Stephane

Thank you for your kind review! We’re really pleased to hear the service has been working well for you over the past few months. It’s great to know you appreciate the idea behind it and your support means a lot to us. We’re glad to have you as a customer.

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

Good financial expert and customer…

Good financial expert and customer satisfaction

22 april 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Henry

Thank you so much for your feedback! We’re really pleased you had a great experience and found our financial advice helpful. Providing excellent service is always our priority.

Charmaine Thomas
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Improved credit score when rent was reported

Credit ladder has helped to improve my credit score. For the first time in years, my rent was reported on my credit score through credit ladder

7 april 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Martins

Thank you for your feedback! We’re really pleased to hear that CreditLadder has helped improve your credit score and that your rent is now being reported after some time. It’s great to know you’re seeing the benefit, thanks for sharing your experience!

Iga Maciejewska
Operations Lead

Beoordeeld met 5 van de 5 sterren

It’s great that you have a website like…

It’s great that you have a website like this that reports rent to credit agencies. I am grateful because it helps increase my credit score.

7 april 2026
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi Ragib

Thank you for your kind feedback! We’re so pleased to hear that reporting your rent is helping to improve your credit score. We really appreciate your support!

Keeley Bentley
Customer Service Advisor

Beoordeeld met 4 van de 5 sterren

only been a member/customer for a few…

only been a member/customer for a few months, so far all is working. personally I think the idea of getting your private rent payment added to your credit score is a great idea, my payments have now started being recorded which is only a good thing.

7 april 2026
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi Derek

Thanks for sharing your experience! We’re glad to hear everything’s been working well so far and that your rent payments are now being recorded. It’s great to know you see the value in adding rent to your credit file, thanks for being with us!

Kelly Rimmer
Customer Service Advisor

Beoordeeld met 5 van de 5 sterren

Credit ladder has helped improve my credit score

Credit ladder has helped improve my credit score with all the insights and it allows me to report my rent as well. I recommend

7 april 2026
Review zonder uitnodiging
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Antwoord van CreditLadder

Hi Rose-Collet

Thank you so much for your kind words! We’re really glad to hear that CreditLadder has helped improve your credit score and that you’re finding the insights and rent reporting useful. We really appreciate your recommendation!

Iga Maciejewska
Operations Lead

Beoordeeld met 2 van de 5 sterren

Load of Hassle bank always gets…

Load of Hassle bank always gets disconnected all the time rent never recorded load of rubbish

1 april 2026
Review zonder uitnodiging
Logo CreditLadder

Antwoord van CreditLadder

Hi, thanks for your feedback.

Unfortunately we’re unable to locate your details based on this review. If you could please get in touch with us directly (help@creditladder.co.uk), we’d be more than happy to look into this for you and help resolve the issue.

Charmaine Thomas
Customer Service Manager

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