Curvy Kate Reviews 

If you are from the Netherlands, don't but here. I orderd two bra's and the sizing was wrong, even tho the conversion table said it should be the right size. Then when I returnd the package and the track and trace proved it was returnd, Curvy Kate did not proces my return. So now it seems I have to pay over a 100euros for two bra's I no longer have. Customer service is very slow and so far not very helpfull. If you live in the UK it's probably fine, can't say, but anywhere else it's not worth the trouble.

I am a first time buyer of curvy Kate and super disappointed because their return portal does not work. I’m not getting very much help through their support and super pissed. I’m stuck with an item that doesn’t fit me well and it cost me like $90. All I want is my money back because the return say that I have up to 90 days but the stupid E global system doesn’t even recognize my order number CK-7896-CA. I’m very unhappy as a first time buyer and do not recommend buying anything off this website unless you’re in their country.

A bra came faulty, one phone call later and a replacement is on its way, free of charge, with no return required as we were told to recycle it! Alison was so helpful on the phone, would 100% recommend as they clearly care about their customers a lot

They keep changing the designs and not the model numbers. You think you're getting the same thing you've ordered before but it's not even close. Their new idea of a moulded bra is one that can't provide any form, shape, or proper coverage. It's so cheap it slumps into a pile

Unable to return the bras I purchased because I live in Canada despite nothing stating otherwise on their website. Customer support is useless. Website says I can send them back minus a certain amount for shipping but when I put my order number into their return portal im told my bras are not eligible for return. The same thing occurred with "parfait" bra website. Total scammy behavior on their part, as I am now stuck with $200 worth of bras that dont fit and are useless to me.

So impressed. Not only great support in your bra, but great support in their customer service team!

My bra had succumbed to the dreaded wire poking through and it was just over 5 months since I'd bought it.

I was sceptical, but thought I would reach out to see if there was anything the team could support with. My enquiry was received quickly and friendly, and I was offered a new replacement bra as it was under 6 months old.

I'm so impressed. Bra's are hard enough to find, without the standard issues. But to find a great bra and a great company is so refreshing.

It's wonderful to see brands that react like this to their customers.

I'll 100% be continuing to buy from Curvy Kate.

x

I have recently ordered quite a considerable number of bras and all are being returned (apart from the one I’ve worn which will go in the bin)… very very disappointed as I had really high hopes and heard good things. They all fit differently with some cups being miles too big and the wires digging into the side of my breast (even though it is the right size). Not comfortable to wear at all

Bought 4 Curvy Kate bras online in bra size I normally wear. Worst bras I have ever bought. All four cut in and around armpit. Two dig in front between breasts. All cups were too big, some by a small amount and one is huge. They were all supposed to be same cup size yet difference in cup sizes is staggering.
To return I was looking at close to $40 in postage. Between delivery and return costs it was $55 - cost of a bra. Because the online help was non-existant I have kept bras and won't buy on line again.

Have tried to log in. Message informing me that a code will be sent to e.m. to reset. Have tried multiple times on multiple days no success and yet I'm still receiving marketing email almost every day.

Was able to order by cup size (40DDD) which is great however the rest of the suit was oversized. When I went to return the cost to return was $20. Not happy to throw out $20.

The bra was beautifu and the material was high quality

I love the deep dive wireless swim suit. 34J/JJ fits perfectly. I’m anything between a 32JJ (Fantasie/freya/elomi) and this fits perfectly. Good to swim in - delayed writing a review as other people said no good for actual swim but I found it perfect. Wish there were other colours but will probably buy another black one as a good swimsuit is like gold dust.

I contacted CK as a bought 2 bras via a third party and didn’t feel confident in the third party dealing with the returns. CK went above and beyond to sort for me (Dee I believe) and took ownership. In a sea of terrible service experiences from business, this company was a breath of fresh air. Thank you it does make a difference, I will be ordering from you direct.

The bra from curvy kate came it was strapless one it was supposed to support, i can honestly say i would have more support from a tissue, i can’t get hold of anyone to send it back they don’t answer the emails, texts or phone calls , can anyone tell me how to get in touch with this terrible company

Never received my parcel and have emailed and called on numerous occasions,have spoken with courier who have told me to contact seller.

Ich habe ein sehr gute Erfahrung gemacht! Ich war erst sehr skeptisch aus der EU heraus etwas in den UK zu bestellen und habe mich vor den Zollkosten gefürchtet. Es sind jedoch keine angefallen.

Ich habe 5 BHs bestellt in großen Größen 100H/100G - auch um zu testen welche passen und bin der Größentabelle der Webseite gefolgt. 3 von 5 BH haben prima gepasst. Ich bin so glücklich! Das ist bei so großen Größen wirklich nicht einfach.

Die Qualität scheint auch gut zu sein, auch wenn ich befürchte, dass der NailonStoff auf Dauer wunde Stellen produzieren könnte - dem ist aber noch nicht so, also bleibe ich optimistisch!

Die zwei nicht passenden BH würde ich gerne zurücksenden, wegen den Kosten aus der EU überlege ich mir das aber noch. (Brexit war für den Handel definitiv keine gute Idee - aber das ist ein anderes Thema).

Mit dem Support war ich auch im Kontakt weil die Lieferung nicht immer ganz nachvollziehbar gewesen ist, aber ich habe zügig eine Antwort erhalten von einer sehr zuvorkommenden Mittarbeiterin.

Bisher war es also eine rundum gute Erfahrung!

i have ordered several times and the quality i the stitching is not great, the wire on all the bras came out in less than 1 month of purchasing

Ordered 2 36e Bra's which is my normal size and when they arrived the cup was half the size of my normal bra cup.... not impressed as spent over £50 for them both and they didnt even fit..

There was a problem with the shipping address on my order. I emailed them right away, but got no response. I sent a chat message with email the next business day, but got no response. I sent another email, and got no response. They eventually got back to me and addressed the problem on day 4

I ordered £68 worth of items, which did not fit.
These have been returned and confirmation received on 01.09.23 - yet still no refund.
Very poor communication and would def not recommend them. Looks like will need to take this up with my bank to get my money back.