Easy ordering experience; fair prices; quick delivery. But as it's delivered, there doesn't appear to be any way of getting after sales support (short of a full warranty claim). e.g. if the gears, br... Toon meer
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Delivered on time by two very friendly lads, left where I asked and all round great service. I loved the little goody bag bag that came with it too and the instructions and warranty information
The ebike was delivered swiftly and pre-assembled. Not used the post-purchase customer service or the warranty yet though - that's when the quality of the company will be tested.
Genuine offers of help from the outset in identifying the right bike for me, making clear how to navigate my cycle to work scheme, and a really quick timescale from order to delivery. I'm very happy w... Toon meer
Bedrijfsgegevens
Contactgegevens
6 Europa Way, SA5 4AJ, Swansea, Verenigd Koninkrijk
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
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Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Quick Service
Pretty quick to get my order to me once approved.

Antwoord van Cycle Solutions
Easy to contact when I needed…
Easy to contact when I needed information, very helpful and nothing was to much for them, enquirey sorted very quickly.
Delivery was as said, informed well on delivery date.
Equipment was in excellent condition when I received, well built up.
Just an all round great experience.

Antwoord van Cycle Solutions
Amazing customer service
Amazing customer service, easy to connect,very helpful. Fast deliver. I will recommend to everyone 👌

Antwoord van Cycle Solutions
Excellent service highly recommended
The order only took a week to come, my side approved the payment and the bike was with me 3 days later, brilliant! The bike is fantastic, thank you

Antwoord van Cycle Solutions
Very professional company
Very professional company, good communication. Cycle arrived as expected, well packaged with final assembly instructions and tools. Lovely quality bike bought via the Cycle to Work scheme. I'm looking foward to using it. Happy to recommend this seller.

Antwoord van Cycle Solutions

Antwoord van Cycle Solutions
Very helpful friendly and accurate with…
Very helpful friendly and accurate with delivery and my bike was in perfect condition thankyou

Antwoord van Cycle Solutions
delivered on time
Called to arrange delivery and delivered within the scheduled date and time. Good customer service and very professional

Antwoord van Cycle Solutions
First Class
First Class, CS phoned to arrange suitable delivery and also clarified part of my order which I had incorrectly selected an item, this was cleared up and prevented me having to return any items. Really happy with the service and of course my Bike !

Antwoord van Cycle Solutions
Great service as always.
I received regular updates on the progress of my order and when it would be delivered.
The bike and my other items all came well packed and ready to get me riding. All I had to do was turn the handlebars and put my pedals on

Antwoord van Cycle Solutions
Great customer service
Great customer service. Kept me updated throughout and were very helpful when I called to ask some questions.

Antwoord van Cycle Solutions
Great customer service from start to…
Great customer service from start to finish cycle looks better than I expected. Delivery was great and driver was very helpful.

Antwoord van Cycle Solutions
Awesome
Cycle Solutions were so helpful and friendly. The process was really easy and the staff were there to guide me through it. Would highly recommend.

Antwoord van Cycle Solutions
This company can't improve because no…
This company can't improve because no one knows what they are doing. Staff could not work out simple finanical tasks, they said I have to work it out myself, and send in a an invoice. After sending in the invoice they told me I would have to wait 30 days for payment. The customer was not happy with that and it was changed to seven days. After seven days payment still not arrived. Took another six working days before money arrived, and when it did the wrong amount was paid. I had to phone in and explain this. I got through to the accountant who refused to explain to me how the commission was worked out, but would send the balance which was missing from my invoice. I found them to be the worst cycle scheme company I deal with. I will not be working with this company again.

Antwoord van Cycle Solutions
Helpful and communicative staff
Helpful and communicative staff, delivey on time.

Antwoord van Cycle Solutions

Antwoord van Cycle Solutions

Antwoord van Cycle Solutions
Trouble free from order to delivery
Trouble free from order to delivery. No problems encountered

Antwoord van Cycle Solutions

Antwoord van Cycle Solutions
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