Easy ordering experience; fair prices; quick delivery. But as it's delivered, there doesn't appear to be any way of getting after sales support (short of a full warranty claim). e.g. if the gears, br... Toon meer
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Delivered on time by two very friendly lads, left where I asked and all round great service. I loved the little goody bag bag that came with it too and the instructions and warranty information
The ebike was delivered swiftly and pre-assembled. Not used the post-purchase customer service or the warranty yet though - that's when the quality of the company will be tested.
Genuine offers of help from the outset in identifying the right bike for me, making clear how to navigate my cycle to work scheme, and a really quick timescale from order to delivery. I'm very happy w... Toon meer
Bedrijfsgegevens
Contactgegevens
6 Europa Way, SA5 4AJ, Swansea, Verenigd Koninkrijk
- 0330 100 2480
- info@cyclesolutions.co.uk
- www.cyclesolutions.co.uk
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Heeft 81% van zijn negatieve reviews beantwoord
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Great
Great comms, fast delivery for my new bike; excellent service

Antwoord van Cycle Solutions
GOOD QUALITY/DO SOMETHING WITH DELIVERY
GOOD QUALITY/DO SOMETHING WITH DELIVERY

Antwoord van Cycle Solutions
Cycling made easy
It was simple and everything arrived on time.

Antwoord van Cycle Solutions
Fab Choice, Fab Service, Fab Delivery
It was extremely easy to order and the choice was good to begin with. When it came time to submit the order, it all went well and then the rest of the process from online order to delivery was smooth as silk. Would happily recommend this service to others and keep trying to recruit colleagues to purchase if they are thinking on a bike.. Answer? Just Buy It!!!

Antwoord van Cycle Solutions
Cycle Solutions Bicycle Workshop :The…
Cycle Solutions Bicycle Workshop :The best place to get your bike fixed. If Paul hasn’t got it he’ll get or make it. My bike wheel, a non standard size, was a bit buckled, probably because a spoke was missing, he made a new one in less than 30’. What Paul doesn’t know isn’t worth knowing. I would never go anywhere else. Great service as well as expertise.

Antwoord van Cycle Solutions
Fedex accepted contract to deliver next…
Fedex accepted contract to deliver next day. They didnt.
Tracking did not work. It was sat in Newcastle for days.
Then MH carriers said they did not receive it, fed ex lost it.
My husband chased down and spoke to managers of both companies.
I had to stay in loose 3 days work waiting to accept delivery. In the end I had to pay ferry costs, head out to Glasgow pick up the bike myself and head back home!
Excuses that we were not main land , Bellshill, road connecting is to Glasgow, ferry as short cut. Fed ex knew this and still said next day delivery!

Antwoord van Cycle Solutions
excellent service
Great communication and service provided very knowledgeable and offered future help if i needed it

Antwoord van Cycle Solutions
The form was easy to access and follow
The form was easy to access and follow. You were very quick at processing the application. It was so much easier than I thought it would be and hassle free.

Antwoord van Cycle Solutions
Recommended
Used this company twice now, first time for a new ebike and second for some clothing. 10/10

Antwoord van Cycle Solutions
Cycle Solutions- well done
The bicycle repair service was excellent. Everything was handled very quickly and efficiently. They arranged the collection, repaired the bike, and delivered it back to me, all completely free of charge. They even fitted a new chain and included a few bicycle tools. I am extremely pleased with the service and would highly recommend it.

Antwoord van Cycle Solutions
Excellent customer service and…
Excellent customer service and extremely friendly and knowledgeable with a very quick turnaround

Antwoord van Cycle Solutions
all very good thanks
Whenever I spoke with Cycle Solutions staff they were knowledgeable, helpful & friendly, notably Carl & Rhiannon. The bike & accessories arrived in good time, without any damage.

Antwoord van Cycle Solutions
Extremely helpful
Extremely helpful, the process was effortless and the service/support was excellent. Product received promptly without issue and the shop checked all the details and the process several times to ensure all was well (it was). Thoroughly recommend Cycle Solutions and would definitely use them again.

Antwoord van Cycle Solutions
Great experience!
Very positive - helpful, friendly, sped things up when I asked them to.

Antwoord van Cycle Solutions
Great experience
Great experience
Very easy and hassle free!
If it wasn’t for this, I’d not have bought the bike !

Antwoord van Cycle Solutions
Very straight forward to order through…
Very straight forward to order through a partner store, under 2 weeks from start to riding my new bike to work

Antwoord van Cycle Solutions
first class customer service
first class customer service, great communication, . Speedy deliver and very lovely staff. well done cycle sollutions

Antwoord van Cycle Solutions
Jorvik Tricycles from York
Once I submitted my order, ( I got a E-Tricycle from Jorvik.) the process was so quick & easy.

Antwoord van Cycle Solutions
Really helpful staff.
the staff i spoke to were really helpful, they helped me choose the right size and made sure i had everything i needed, the delivery was scheduled and arrived on the day it said it would, all round a brilliant experience.

Antwoord van Cycle Solutions
Bike came in perfect condition
Bike came in perfect condition, well built this is my second bike from them ,would highly recommend.

Antwoord van Cycle Solutions
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