Davies Group Ltd Reviews 11.820

Michaela Hartley was excellent

Stephen Nutter of the Davies group made our claim easy, straightforward & speedy which was all done by telephone having made the initial claim online to Ripe Insurance. Steve made it personal & informative & within 19 minutes he had checked & confirmed all the information verbally which we had sent from our initial questionnaire . We had attached all photos & invoices which were requested which is important & sped up the claim. The payment is now on its way. Thank you Steve 🤩

I experienced no problems at all. The response was very timely and efficient thanks in no small part to Charlotte Green who was very helpful.

Good dealing with claim from British Gas. Replacement delivered in 4 days

Katy was helpful polite efficient and knowledgeable.
Very good service
Ten out of Ten

I have only given 1 star because I can’t give lower,I have had a mains water leak that should be covered in my policy, it has taken nearly 3 months to discover a leak that the water board already discovered and is losing 200 litres an hour recorded by the water board , we have been waiting for the insurance group to give the go ahead for repairs but now it has come to expense of repairs they have said that I am not covered because it’s down to wear and tear.( Who replaces there pipe work every 20/30 years to avoid wear and tear) out claims coordinator was Diane Davies that dealt with our claim, to this day there has never ever been an excavation of the pipe work that they say is copper but due to the age of the house I am 99°/° sure it is lead.I thought insurance companies are supposed to help when needed but all they have done is delayed the repair. I have been with this company unfortunately for over 10 years without one claim ( shame on me)

Excellent service providing a fridge freezer for my mother who is in her 80’s with health issues doing everything to speed up the process- much appreciated - Mohammed very helpful.

Excellent customer response. From initial claim to final payment best in class service.

Excellent customer service from ibrar fully advised and completed correct steps very satisfied

Website easy to use, process completed speedily, claim processed quickly and kept informed by Ethan Porter.

Had to make a claim on my bike as someone stole the handlebars when it was locked up. Dale Jay handled my claim quickly, efficiently and paid the claim in full. Highly recommend - great to not be made to feel ‘guilty’ for claiming on a policy. Thanks for your help Dale!

I was very happy with the process of claiming and how I could track the process of my claim online.
Particularly happy with the service of Ethan Porter.

Very easy process, speedy and efficient

Spoke to Hussain within 5 mins. all sorted wonderful service.
LP.

Once I got the correct details and code - all went well . Just waiting g for Fridge . Katie was Lovley and very polite .

Pleasant and helpful staff. All sorted without any problems.

Very efficient. Made a stressful situation easy to understand and follow. They waited patiently for my paperwork and the process felt smooth and worry free. Thank you!

Great customer service
Kathy was very helpful and efficient
Process was smooth

Katy was very efficient and resolved my claim fast and promptly. Happy to have her dealing with my claim

Wow I didn’t know insurance claims could be so easy. My son fell off his bike and damaged the de-railer. I phoned and reported the claim and was paid out the same day.
Special thanks to Steve and Julie who helped me and supported me through the process.