Deesidemotorcentreltd Reviews 

48
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 3 van de 5 sterren

Initially, I was impressed with their sales as in no pressure tactics. Very casual and pleasing at the time. However, on deciding and purchasing a car from DMC their warranty (3 months/3,000 miles) is... Toon meer

Beoordeeld met 5 van de 5 sterren

We found the staff extremely helpful and patient with all queries about a number of vehicles of varying ages and mileage. They were very informative without being pushy in any way. We found the vehi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had car a month now and very happy. Staff were friendly, helpful and a pleasure to deal with. Missing part off door was noticed on pick up and they ordered from Honda dealership then posted out to me.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We bought a car last October after 2 weeks we discovered indicators were wrong right was left and left was right. The car went back after we paid for a report to be done costing us 440 euro. The car... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autoreparatiemateriaal verkoper

Informatie afkomstig van verschillende externe bronnen

A Brief History... Established in 1988 by Chris & Pauline Manship employing 2 technicians' concentrating on general repairs, tuning and MOT'S. After trading for 12 months we decided to specialise in the service and repair of the Volvo brand. Later that year we employed a Volvo trained technician and a Volvo trained parts/service Manager bringing a wealth of knowledge and systems laying the routes for the next millennium. Over the next 19 years we have built up an impressive stock of quality used Volvo’s. Also our workshop is now on-line to Volvo for our information and diagnostic needs. We have a good relationship with Volvo and they accept we have our place in the arena of selling and repairing Volvo’s. Our prices are usually more favourable than the Volvo Dealers because being a medium sized family business we can keep a tight reign on our spending, although we always invest in our business with good technicians and latest equipment. Terry Manship is now starting to lead the way in the business with Chris standing on the side lines with his wealth of knowledge and experience. So Terry can now look forward in taking this business on for another 20 years.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

48 reviews

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3,5

Alle reviews

(48)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Warranty - waste of paper !!

Initially, I was impressed with their sales as in no pressure tactics. Very casual and pleasing at the time. However, on deciding and purchasing a car from DMC their warranty (3 months/3,000 miles) is not worth the paper it's written on. After a few weeks of owning the car, a headlamp washer unit failed which drained all the windscreen washer reservoir and making the car unusable. Because I live over sixty miles away it would have been impossible for me to drive there and get warranty work carried out. I ended up taking it to my local garage but had to wait over two weeks before they could get it in. DMC agreed on this. The total bill came to almost £194 including Vat - DMC offered me only £58 as they could have sourced a jet washer for £18 and one hours labour (£40). Joke !! That jet washer would have been a cheap Chinese copy when the part that was replaced will have been an original VW/Audi part and they wanted to fix it with a cheap import. They have lied to me from the start and they refuse to budge on their decision. Total and utter contempt for Deeside Motor Centre

1 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent

We have just bought a Tiguan from here. Very pleased with the car and the service. A neighbour has bought several Volvo's from here. He recommends them as do we

29 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent Service

We have bought many cars from Deeside Motor Centre over the last few years (decades), The service we have received has always been second to none, the sales team are friendly and knowledgeable, after sales care and advice is readily available and our experience of vehicle service and MOT has always been positive (and the provision of a curtesy car) DMC will always be our first stop on our car search

13 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We bought a car last October after 2…

We bought a car last October after 2 weeks we discovered indicators were wrong right was left and left was right. The car went back after we paid for a report to be done costing us 440 euro. The car we got to drive while waiting for repairs to be done gave up on the motor way. Car came back after 2 weeks then more problems. Lights on back door not working air conditioning not working blue for the diesel tank after getting i6 tested at another cost of 350 to replace would cost 3k. People don't waste your money go elsewhere. The said they would refund us the money for the report well that did not happen. Totally disgusted with staff and owners. They llie

10 oktober 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Welcoming staff, professional and informative

Welcoming staff, from sales/service/workshop personnel, all very approachable, friendly and informative. Deeside Motor Centre offers a very relaxed but professional environment allowing customers to make informed decision without any unnecessary pressure. We were also able to drive our vehicle away the same day. Thank you Will and the team.
Ash and Ellie

12 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Went to Deeside Motor Centre to have a…

Went to Deeside Motor Centre to have a look at a 17 plate Volvo XC60, Will the salesman assured me that if I put a £100 holding deposit on the vehicle online it would be repaid within 48 hours, tho 2 weeks later and ignored emails later i am still waiting
Went to view car test drove etc car was lovely however every fianance company said it was overpriced so I ended up not going thru with the deal, and to be honest if the way you have conducted yourselves is anything to go by I'm glad I went elsewhere
Truly a disappointing review to have to write

15 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible experience with this garage

Terrible experience with this garage , blatant disregard for any issues after something goes wrong , will not enter into any negotiations they instructed a solicitor straightaway before even exploring issues, which seemed a bit suspicious won’t take calls and asked me not to go to the sales office ! Stated we had no consumer rights and won’t disclose documents going down the ombudsman route now but they aren’t engaging with that either. Potentially will cost me a £15k loss honestly don’t bother with them. Ruthless after point of sale , will probably proceed to court. I wouldn’t trust them and will be sure to never do any business with them again

9 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Efficient and professional process

Efficient and professional process. Will the salesperson was courteous, informative and friendly without being 'over the top'.

20 juni 2025
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thank you for the kind review

Beoordeeld met 5 van de 5 sterren

Land rover freelander

Simple transaction, all paperwork and tax done for me , nice relaxed test drive. One minor fault, which was sorted straight away.

10 december 2024
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thank you for the kind review

Beoordeeld met 5 van de 5 sterren

Easy to recommend

Everyone we dealt with at Deeside Motor Centre was friendly, attentive (without being pushy), efficient and professional. The car we wound up buying was completed valeted and a pleasure to drive. Easy to recommend Deesite Motor Centre.

6 oktober 2024
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thank you for the kind review

Beoordeeld met 1 van de 5 sterren

Avoid

Avoid, had a terrible experience with this company. Took the car to have the air conditioning serviced and regased, as the air conditioning wasn't working, was advertised as £39, was told for my car would be £57, which was fine, was told it will take an hour, it took almost 2, to only be told they had filled it up with gas but can't get the compressor started, handed the keys and told they put gas in the car so I needed to pay even though the air conditioning wasn't working, which was the reason I took it there in the first place, they could have checked the compressor before they started to fill the car with gas! They could have also connected the car to a computer and diagnosed the fault afterwards. They didn't go the extra mile and felt like they just wanted me gone, now they had taken my money, felt like an inconvenience to them.

Avoid, there's better garages out there, who do go the extra mile and not after a quick buck!

9 augustus 2024
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Hi, I'm sorry we haven't met your expectations on your visit. Our sign does say FROM £39. I'm sorry it took a bit longer than you expected. This can sometimes happen.
The air conditioning is a fairly complex system that relies on correct gas pressure. We offer an air con service that checks for any major leaks and if your system holds pressure, it will then let us fill the system with the correct level of gas, dye and oil. We don't check compressor wiring, pressure sensor wiring relays etc before making sure the car has the correct amount of refrigerant in. An air con service is always the first go to as it's a serviceable item on a car that is recommended approx every 2 years.

Beoordeeld met 5 van de 5 sterren

Excellent

I had a problem with my car that was diagnosed and repaired by Deeside Motor Centre it now runs perfectly!
Highly recommended for repairs and sales thanks to Nathan and everyone involved

4 juli 2024
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

thanks for your review

Beoordeeld met 5 van de 5 sterren

Massive thank you to Nathan at Deeside…

Massive thank you to Nathan at Deeside Motor Centre. Nothing was to much trouble. Even having me linger around the office pretty much all day waiting for the finance company. He made sure everything was right with the merc I bought. Nicely valeted before I drove off! Will 100% be coming back for a new one in a few years! Can’t recommend them and Nathan enough.

14 mei 2024
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

thanks for your review today. All the best with the car. Nathan

Beoordeeld met 5 van de 5 sterren

Found the car on Autotrader and so

Found the car on Autotrader and so, as I live 250 miles away, I had to trust that everything was as advertised before travelling by train to collect the car without ever having seen it except in online photos. The photos were accurate, the car well described and immaculately presented and the service I received was first class throughout.

6 april 2024
Review zonder uitnodiging
Logo Deesidemotorcentreltd

Antwoord van Deesidemotorcentreltd

Thank you for the kind review

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