Deesidemotorcentreltd Reviews 

48
•
TrustScore 3.5 uit 5

3,5

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Beoordeeld met 3 van de 5 sterren

Initially, I was impressed with their sales as in no pressure tactics. Very casual and pleasing at the time. However, on deciding and purchasing a car from DMC their warranty (3 months/3,000 miles) is... Toon meer

Beoordeeld met 5 van de 5 sterren

We found the staff extremely helpful and patient with all queries about a number of vehicles of varying ages and mileage. They were very informative without being pushy in any way. We found the vehi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had car a month now and very happy. Staff were friendly, helpful and a pleasure to deal with. Missing part off door was noticed on pick up and they ordered from Honda dealership then posted out to me.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

We bought a car last October after 2 weeks we discovered indicators were wrong right was left and left was right. The car went back after we paid for a report to be done costing us 440 euro. The car... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. ook in
  3. Autoreparatiemateriaal verkoper

Informatie afkomstig van verschillende externe bronnen

A Brief History... Established in 1988 by Chris & Pauline Manship employing 2 technicians' concentrating on general repairs, tuning and MOT'S. After trading for 12 months we decided to specialise in the service and repair of the Volvo brand. Later that year we employed a Volvo trained technician and a Volvo trained parts/service Manager bringing a wealth of knowledge and systems laying the routes for the next millennium. Over the next 19 years we have built up an impressive stock of quality used Volvo’s. Also our workshop is now on-line to Volvo for our information and diagnostic needs. We have a good relationship with Volvo and they accept we have our place in the arena of selling and repairing Volvo’s. Our prices are usually more favourable than the Volvo Dealers because being a medium sized family business we can keep a tight reign on our spending, although we always invest in our business with good technicians and latest equipment. Terry Manship is now starting to lead the way in the business with Chris standing on the side lines with his wealth of knowledge and experience. So Terry can now look forward in taking this business on for another 20 years.


Contactgegevens

3,5

Gemiddeld

TrustScore 3.5 uit 5

48 reviews

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3,5

Alle reviews

(48)

10 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Don’t buy a car from this garage

I bought a car at this garage in December and 4 months later the car broke down. I contacted the garage and they were not hall full at all and told me to get the car fixed at my own expense. I contacted the car manufacturer who told me the fault is not something that would have developed in the time scale o have had the car. This fault would have already been there when l purchased the vehicle from the garage. I have had to report them to the Moto vehicle ombudsman and logged a court case again the garage. Terrible service and would never recommend buying a car from them unless you want to deal with weeks of back and forth and no curtesy car the whole time. Don’t buy a car from this garage. You will regret it.

Reply to Deepside response.

You did not send an independent assessor (they work for you and this is stated in the letter they sent to me). You refused to take the car to a bmw garage which is less than 200 metres away. You never provided proof that the car didn’t have this fault when l bought it and under consumer rights act 2015 in the first three months you the retailer has to prove beyond reasonable doubt that the fault was not there when the car was sold. You have failed to provide any evidence of this. This is why lm taking you to court. I will write another review to state exactly what the outcome is. I don’t want anyone else to go through this. It’s unethical, shady and you should be ashamed of your garage.

22 juni 2022
Review zonder uitnodiging
Logo Deesidemotorcentreltd

Antwoord van Deesidemotorcentreltd

We are sorry you have experienced issues with your vehicle but as you are aware, a court compliant independent expert was instructed, and they determined that there was no issue at the point of sale and therefore the breakdown must have been related to something which you did or did not do during your 6000 miles plus of driving. We are always happy to assist customers who experience issues and, as we have already made clear in our letter of 1 June 2022, if you send us written evidence to substantiate what you claim the manufacturer has said to you, we will look at the matter again.

Beoordeeld met 5 van de 5 sterren

Honda civic bought from Deeside Motors

Had car a month now and very happy. Staff were friendly, helpful and a pleasure to deal with. Missing part off door was noticed on pick up and they ordered from Honda dealership then posted out to me. Overall, probably the most satisfying buying experience i've ever had with a second hand car, also the part exchange price offered for my car was reasonable.

19 juni 2022
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Enjoy your new car, hopefully we see you again.

Beoordeeld met 5 van de 5 sterren

We'd rover from Ullapool to Deeside…

We'd rover from Ullapool to Deeside Motor Company to collect our recently purchased Volvo xc90 R Design, it was as described by the sales team, A1 condition, competitively priced, the sales team were great, with a fabulous selection of vehicles,... we will be back👍🏻

25 april 2022
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thank you so much for your lovely review.

Beoordeeld met 5 van de 5 sterren

I would recommend Deeside Motor Centre…

I would recommend Deeside Motor Centre because the overall experience was excellent and would go back again. Knowledgable staff and NO pressurised sales tactics. Car purchased was received in immaculate condition and we're very happy with the new car!

27 maart 2022
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thank you for your lovely review. All the best, Deeside.

Beoordeeld met 5 van de 5 sterren

First class motor clean and tidy inside…

First class motor clean and tidy inside and out a very positive purchase experience from a well run and friendly business. No hesitation in recommending the company to family and friends.

24 maart 2022
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks for your lovely review.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, so glad I found them and I'm very happy with my car.

18 december 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks, all the best with the car

Beoordeeld met 5 van de 5 sterren

The staff at Deeside Motor Centre were…

The staff at Deeside Motor Centre were good because they were friendly and helpful and they sent me a video of the car stating if there was any marks or scratches on the car which I requested as I was travelling from Birmingham to see the car. Unlike some car dealers they tell you the car is in mint condition and you get there and see dents and scratches total waste of time and money. Definitely recommend Deeside Motor Centre.

14 oktober 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks for your review, We feel that honesty is definitely the best policy. We always make sure we are honest about our cars condition. All the best with your purchase.

Beoordeeld met 5 van de 5 sterren

Deeside Motor Centre were great because…

Deeside Motor Centre were great because they have great customer service. No pushy sales person but they are available to help in any way that they can. They have a large selection of cars on site, all of a high quality. I always get my vehicle MOTs done here due to their professional service.

20 september 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks Paul, All the best. Deeside

Beoordeeld met 5 van de 5 sterren

Amazing Service.

Amazing Service.
On first impressions when you arrive the whole area is so clean and tidy and well presented. We met Will, the salesman and he was very friendly but very professional. The whole buying process was very easy and so impressed at the service they gave us. When we need to buy another car, this will be our first stop without a doubt. I will be recommending these guys to everyone I know.

18 september 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks Samantha for your lovely review.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, helpful from start to Finnish. Appreciated the help with the formalities as it all can be a bit daunting, but Will helped me sort things out, which I was grateful for.

17 september 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks Nicola all the best with your car.

Beoordeeld met 5 van de 5 sterren

Good selection of Volvos

Good selection of Volvos and did not feel pressured by sales staff.

18 juli 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thank you Mr Price, We always have the approach that we are here to help with questions etc but we dont like the hard sell, You can decide if you would like to buy and we can help with the paperwork :)

Beoordeeld met 4 van de 5 sterren

The staff at Deeside Motor Centre were…

The staff at Deeside Motor Centre were good because they allowed good time to check the vehicle out, they were very patient while we took time to come to our decision and arrange our finance. They were flexible on when we were available to pick up.

17 juni 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks for your review. Hope to see you again if you need anything.

Beoordeeld met 5 van de 5 sterren

Great Volvo specialists

Well prepared vehicles attractively priced. Good p/x valuation. I'm delighted with my vehicle.

16 juni 2021
Review zonder uitnodiging
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Antwoord van Deesidemotorcentreltd

Thanks you Andy, Hope your still loving the car.

Beoordeeld met 5 van de 5 sterren

Quality vehicles from a Quality company!

Deeside Motor Company have a great range of high class, quality, excellent priced vehicles. We had a great experience dealing with Ross and we will be using them for MOT, servicing and further vehicles in the future.

7 mei 2021
Review zonder uitnodiging
Logo Deesidemotorcentreltd

Antwoord van Deesidemotorcentreltd

Thank you Nicola for your lovely review.

Beoordeeld met 5 van de 5 sterren

Really good service

Really good service, prompt delivery and aftercare service was fantastic. We would purchase from here again.

9 april 2021
Review zonder uitnodiging
Logo Deesidemotorcentreltd

Antwoord van Deesidemotorcentreltd

Thanks for the lovely review.

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