Visited today and had a sofa designed to fit our room which we purchased alongside a coffee table. Was greeted by Jack at the door who looked after us throughout. He was friendly, knowledgeable, helpf... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Terrific selection in a lovely big showroom at different prices.There is something to suit everyone.Pick your style size and fabric and once you are happy with your choice then you receive friendly... Toon meer
Bedrijf heeft geantwoord
We went to dfs first to look at sofas. We were greeted by a member of staff who was chilled and informative. We went around several other sofa stores at the middlebrook retail park. We went back to df... Toon meer
Bedrijf heeft geantwoord
Steph was an excellent sales representative. She was not pushy in any way. She left us to choose what we wanted with just the right amount of support. After a walk around the retail park and much so... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
The Linkway, Unit 15b, BL6 6JA, Bolton, Verenigd Koninkrijk
- 0333 999 9736
4,9
Uitstekend
9K reviews
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Very helpful friendly staff
3 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very good service
2 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
The staff was very helpful
I going back to shop next time the staff help me with my furniture
2 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great experience without feeling pressured
The lady that I had the pleasure of dealing with with - Steph was amazing from the moment we stepped in store- there are 4 sofa shops at rebock and none of them were as welcoming as Steph was -a great member of your team and no doubt someone you value very highly - 5 star service
1 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great experience
Visited last week as initially wanted the balboa. Ricky from the Middlebrook branch was very helpful. Went back today to order and decided to change to the Harlan. Ricky was so helpful. Only thing I could say negative would be waiting time. But this was to see Ricky. All in all great experience. Just waiting for sofa so will update after Christmas.
1 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Lovely service from a man called Ricky
Lovely service from a man called Ricky. Very welcoming, friendly and helpful. Made the process easy to understand and makes a lovely hot chocolate lol.
1 oktober 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ricky.
Kind Regards,
Jordan
DFS Customer Support
Really good customer service
Really good customer service. Was quick and efficient and got us on our way with everything we needed. Explained the process well and overall positive experience
26 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Ben was very helpful
Ben was very helpful, answered all our questions, gave us all the facts, and time to consider our options.
30 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
It was great experience It was very…
It was great experience It was very comfortable when I was on the store.your staff was really nice and polite specially warda Abdul she is amazing
27 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Spotless showroom, a warm friendly greeting and Sonny was particularly courteous and extremely knowledgeable.
28 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Dave was very helpful and very informative and friendly
Dave was very helpful , put me at ease with everything 😬 very friendly excellent customer service from him
23 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Serrenna
DFS Customer Support
New suite from DFS
Sunny who looked after us was a true gentleman and everything was explained down to the small print no hassle just a pleasure to be seen to by him
28 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Stephanie the seller is absolutely…
Stephanie the seller is absolutely amazing, lovely Wigan girl bubble and really helpful with out pushing, our second couch there
25 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent service
Sonny your representative was brilliant. Very informative and explained everything comprehensively.
28 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sonny.
Kind Regards,
Jordan
DFS Customer Support
The member of staff steph was brilliant…
The member of staff steph was brilliant with us , she was very patient as we struggled to decide on what sofa but stephs advice helped us make a decision , steph was a very nice & polite memeber of staff
26 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
A pleasant experience
The lady that dealt with us at the Middlebrook store was fantastic!
Friendly Funny, knowledgable and not at all pushy.
She made buying our sofa a pleasant experience. 10/10.
27 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
STEPHANIE WAS VERY PROFESSIONAL
STEPHANIE WAS VERY PROFESSIONAL, SHE WAS DEFINITELY ON THE SAME PAGE AS FAR AS SOFAS WERE CONCERNED.
27 september 2026
Antwoord van DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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