DFS had a great choice of sofas in the showroom to look at and try before you buy. Staff are not pushy and give you time to look always asking to call if you need support or help. Easy process to ord... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Jack was very thorough, patient and provided the highest standards of professionalism when advising and helping us to choose the right sofa. He was efficient and allowed us to take our time whilst pro... Toon meer
Bedrijf heeft geantwoord
Moving into our place soon so very stressed, Ben at the store was absolutely amazing and was so so helpful suggesting a sofa that we went with in the end as it fit our needs and sizing! Thank you so m... Toon meer
Bedrijf heeft geantwoord
On arrival we weren’t approached straight away. We felt comfortable browsing. We approached Steph and from the very beginning she was friendly and extremely knowledgeable. A credit to our brand. Expla... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
The Linkway, Unit 15b, BL6 6JA, Bolton, Verenigd Koninkrijk
- 0333 999 9736
4,9
Uitstekend
8K reviews
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Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello Dawn,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent staff
Excellent staff who are very knowledgeable..they listen and explain everything very well
16 juli 2026
Antwoord van DFS Furniture - Bolton
Hello Julie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Purchased the sofa we wanted.
Purchased the sofa we wanted.
Adam, the sales rep was very polite friendly and thorough in explaining everything
15 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Rick was very helpful
Rick made us feel very comfortable made us drinks, he explained everything in detail how to look after our furniture, when to expect delivery what the delivery men would do when delivering our settee and chair he couldn't have been more helpful, thankyou very much rick.
15 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
We have just but in our order for our…
We have just but in our order for our new sofa with Ben although we haven’t got the items delivered as yet and can’t give a full review on how it all is start to finish but Ben made the start of the process easy and helpful he gave us time to talk amongst ourselves as well as being on hand for any questions throughout the process he made sure everyone was happy with the decisions made.
15 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Steph was great!
12 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS had a great choice of sofas in the…
DFS had a great choice of sofas in the showroom to look at and try before you buy. Staff are not pushy and give you time to look always asking to call if you need support or help. Easy process to order and explain everything in detail including double checking the order details to avoid any issues.
Adam at the Middlebrook store in Bolton was fantastic and very likeable. Offered advice and helped with sizes, colour and what may work in the space we have. I included a video to show the space which helped and he gave an honest view. Personable, friendly and helpful in all aspects from choices and ordering.
14 juli 2026
Antwoord van DFS Furniture - Bolton
Hello Lorraine,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent customer service from Steph
Excellent customer service from Steph. Good knowledge of product and services.
13 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Jack needs a raise
Jack was very thorough, patient and provided the highest standards of professionalism when advising and helping us to choose the right sofa. He was efficient and allowed us to take our time whilst providing a variety of options tailored to our needs.
11 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Sunny the assitant who helped us was…
Sunny the assitant who helped us was really nice and made sure we was happy with our purcase and put in a lot of time and told us every think we need to no very very helpfull realy pleased
12 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
The lady we dealt with was friendly
The lady we dealt with was friendly, explained details well and answered any questions we asked.
11 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely feedback with us.
Kind Regards,
Holly M
DFS Customer Support
FANTASTIC Customer Service
Moving into our place soon so very stressed, Ben at the store was absolutely amazing and was so so helpful suggesting a sofa that we went with in the end as it fit our needs and sizing! Thank you so much to Ben for being so patient and knowledgeable and thank you to the team at Bolton
11 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Great experience
We were looked after by Dave who made the whole experience easy.
Great customer service 😊
11 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
All the service was very good..And…
All the service was very good..And Mr.Adem is very friendly and helpful..many thanks for him..
4 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Happy to help.
Made welcome on entry left us too have a look around. And ask us if you want any information just ask and they would be happy to help us.
4 juli 2026
Antwoord van DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Our visit
Made to feel welcome and no pressure to buy,stephanie was brilliant with us with her input
28 juni 2026
Antwoord van DFS Furniture - Bolton
Hello Duncan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful staff went away happy
Very helpful staff. Knowledgeable. Went away a happy customer
9 juli 2026
Antwoord van DFS Furniture - Bolton
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
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