Dealt with by Adam Smith for our purchase. Really looked after us. Very down to earth and informative. He wasn't just after a sale. Worked several options out for us before we settled on our final con... Toon meer
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Lees wat reviewers zeggen
Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Toon meer
Bedrijf heeft geantwoord
We first came to the store and spoke to Ben which was very welcoming and professional allowing us to look for the measures and best options. We returned and spoke to Enrique which was very helpful in... Toon meer
Bedrijf heeft geantwoord
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
The Linkway, Unit 15b, BL6 6JA, Bolton, Verenigd Koninkrijk
- 0333 999 9736
4,9
Uitstekend
8K reviews
Vraagt klanten om een review
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Dealt with by Adam Smith for our…
Dealt with by Adam Smith for our purchase. Really looked after us. Very down to earth and informative. He wasn't just after a sale. Worked several options out for us before we settled on our final configuration. Many thanks.
31 augustus 2026
Great service
Really quick informative service. Lots of help explaining the different fabrics. Ben was really helpful without hassling us and encoiraged us to take our time.
31 augustus 2026
Friendly helpful staff that didn’t…
Friendly helpful staff that didn’t aggressively follow us around the store and allowed us space to decide which sofa was the best choice for us
16 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
superb service by rick..
31 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Most importantly they didn't harass you…
Most importantly they didn't harass you as soon as you walked through the door. The salesman was very knowledgeable and a great help. Huge thanks to Jack for all the help.
31 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jack.
Kind Regards,
Jordan
DFS Customer Support
Very good service the girl helped us…
Very good service the girl helped us out with sizes and the layout of our room we was very happy with the service
30 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Top customer service
Top customer service , very knowledgeable and helpful member of staff who dealt with us
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Darran was extremely helpful friendly…
Darran was extremely helpful friendly and informative with no pressure sales
29 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Enrique was so helpful and friendly
Enrique was so helpful and friendly. We didn’t know which couch to use, and he gave us so much advice.
When we finally chose a couch he kept, informed us off of benefits of choosing the couch.
29 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Sonny dealt with us today
Sonny dealt with us today , he was very polite , helpful and informative . He made the process very relaxed and easy and told us everything we wanted to know .
29 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Sonny.
Kind Regards,
Jordan
DFS Customer Support
Well informed and pleasant staff who…
Well informed and pleasant staff who made the purchase simple and quick.
29 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Even though the exact sofa we wanted…
Even though the exact sofa we wanted wasn’t on display, we went ahead with the help from a very knowledgeable team member who showed us similar products and leather samples
29 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent service from entering the…
Excellent service from entering the store and to leaving from the member of staff
22 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The service staff and customer service…
The service staff and customer service was brilliant from start to finish, we were even offered a brew. So polite and welcoming felt so relaxed. Well done DFS
28 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Steph at DFS Bolton
Steph was lovely and made it a very relaxed and personable experience.
We felt under no pressure and she was very clear and concise explaining everything.
We appreciated her warmth and honesty and she was very genuine.
28 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Darren your Customer Service person was…
Darren your Customer Service person was excellent. Not pushy, very knowledgeable and answered everything we needed to know.
20 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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