Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We first came to the store and spoke to Ben which was very welcoming and professional allowing us to look for the measures and best options. We returned and spoke to Enrique which was very helpful in... Toon meer
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Toon meer
Bedrijf heeft geantwoord
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
The Linkway, Unit 15b, BL6 6JA, Bolton, Verenigd Koninkrijk
- 0333 999 9736
4,9
Uitstekend
8K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Darren was extremely knowledgeable and…
Darren was extremely knowledgeable and helpful and didn't make us feel pressured.
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Very good service friendly and…
Very good service friendly and explained everything all different options that were available and gave all information needed
I've had a positive experience with buying from DFS
Polite friendly and professional and informative staff
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service from Jack at…
Very good customer service from Jack at Middlebrook Bolton.
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
The sales advisor was very helpful and…
The sales advisor was very helpful and the process was easy and quick.
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
The customer service was excellent-…
The customer service was excellent- Sunny the member of staff who looked after us was brilliant . The level of attention and professionalism was off the scale! we were offered coffee, he explained everything thoroughly and was extremely personable. An absolute gentleman.
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The young lad in store was very helpful…
The young lad in store was very helpful and did make you feel like you was under no pressure.
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Only in the store for about half hour…
Only in the store for about half hour as I knew what sofa and configuration I wanted. It was just a matter of sitting in the sofa and confirming the order, which was done professionally. Easy experience. Defo recommend !!
23 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent
The lady was very nice, very polite and gave it’s all the relevant information we needed. We felt comfortable with her and she helped us make the right decision.
22 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff member very helpful
Staff member very helpful, advised of sofas which matched our measurements and gave us time / space to look at these without any pressure.
22 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Soni was brilliant
Soni was brilliant. Very helpful, informative & very easy to chat to. Didn’t feel pressured into buying anything.
We can’t wait for our new furniture for our new home! Thanks Soni 😊
21 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service.
22 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Bolton - Stephanie
I believe my assistant was Stephanie and she was extremely good.
Stephanie:
Listened to me and observed me
Was engaging and accommodating
Was efficient and professional but was also extremely warm
22 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great Service
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy with our purchase and the whole process was very easy.
22 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
New sofa purchased!
Really helpful, great customer service, lots to choose from with different fabric options
Walked away happy with my purchase
22 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful friendly staff
Helpful friendly staff. Very knowledgeable and really helped with sizes and planning which couch would be best for us. Steph was amazing 10/10
21 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
Excellent experience
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that our requirements were met and efficiently took us through the process. All easy and drama free.
21 augustus 2026
Antwoord van DFS Furniture - Bolton
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience at the Bolton store…
Great experience at the Bolton store this week. Managed to order a custom made couch that wasn’t even on the website / show room.
Our sales rep Ricky was great & very knowledgeable.
19 augustus 2026
Antwoord van DFS Furniture - Bolton
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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