DFS Furniture - Bolton Reviews 

8.602
•
TrustScore 5 uit 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Visited today and had a sofa designed to fit our room which we purchased alongside a coffee table. Was greeted by Jack at the door who looked after us throughout. He was friendly, knowledgeable, helpf... Toon meer

Beoordeeld met 5 van de 5 sterren

Terrific selection in a lovely big showroom at different prices.There is something to suit everyone.Pick your style size and fabric and once you are happy with your choice then you receive friendly... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We went to dfs first to look at sofas. We were greeted by a member of staff who was chilled and informative. We went around several other sofa stores at the middlebrook retail park. We went back to df... Toon meer

Beoordeeld met 5 van de 5 sterren

Making a large purchase can be stressful but Sonny was brilliant and made the experience stress free and easy. He had a calm, professional manner, offered me a cup of coffee and explained everything r... Toon meer


Bedrijfsgegevens

  1. Meubelwinkel
  2. ook in
  3. Meubelaccessoires
  4. Stofferingszaak
  5. Woonkamermeubilairwinkel
  6. Woonwinkel
  7. Zitbankenwinkel

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • The Linkway, Unit 15b, BL6 6JA, Bolton, Verenigd Koninkrijk

  • 0333 999 9736

4,9

Uitstekend

TrustScore 5 uit 5

9K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(8.602)

91.714 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent customer service found…

Excellent customer service found exactly what we wanted at a great price

24 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Jack was amazing

Jack was amazing, very friendly, very knowledgeable and made me aware of everything and options

Speak to Jack!

24 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent place to shop

Absolutely loved the range of sofas
Staff extremely helpful especially Dave who went through our sale from start to finish..
Would highly recommend

24 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello Alan,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Thank you Sonny!

Sonny was really helpful. He explained everything perfectly and he was a genuinely a lovely guy.
Thank you!

24 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello Rebecca,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

From walking in the shop we were…

From walking in the shop we were welcomed asked if we needed help very attentive staff as shop was busy when we did need staff they came right away we sat and chatted went through what we wanted the gentleman went through everything with us nothing hidden that’s what I like about dfs everything to our satisfaction when we went ahead with our purchase the gentleman still chatted with us after payment which shows good service no rushing us out keep up the good work definitely recommend dfs

24 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sunny he was brilliant

Sunny he was brilliant

24 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The whole experience of ordering my new…

The whole experience of ordering my new sofa was fabulous from start to finish

23 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Amazing service!!

Amazing service both in store and when ordering our new sofa over the phone, everything was discussed with regards to payment, delivery dates and full confirmation sent out of our order via email. We would highly recommend DFS and especially Enrique from the Middlebrook store in Bolton who went above and beyond to help us with our order.

23 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Staff not intrusive whilst browsing and…

Staff not intrusive whilst browsing and attentive and informative once a decision has been made.

23 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

First ever sofa and I’m obsessed!!

I had just got my house and honestly I just walked in ‘to have a look’ until I came across the ‘Dolcie’ sofa and she was perfect and just what I was looking for, there was no way I was leaving without purchasing. The store itself has a lovely lay out, I asked for some help and then Darren came to assist, he walked me through every option and step by step of the order, gave his excellent advice on options on style, warranty etc with my decision being final. He was patient and funny and we probably sat there for a good hour just chatting and making sure everything was perfect. When I was ready to finalise they had Shannon come over to review what was being sold was correct. which I thought was a great way to ensure you was getting exactly what was sold. Both did amazing and I felt very happy and secure in my purchase. I was given my order details, told what would happen next and delivery was 6-8 weeks. My sofa arrived in 6 weeks and the delivery guys were fantastic and lovely young lads, my sofa was up in 20 minutes and just felt the whole process was so smooth and easy … definitely recommend for your sofa 10000%

4 september 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Salesman is very good and explain…

Salesman is very good and explain everything about the product, thank you

22 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello Heidi,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Ben was fantastic

Ben was fantastic, helped us out and took his time to answer all of our questions.

22 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Outstanding service

Outstanding. Darran went above and beyond, never pushy, went through the whole purchase clearly and was a pleasure to deal with. Would not hesitate to recommend!

22 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello Shaun,

Thanks for your lovely feedback, we’re glad to hear Darren met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The sales assistant was very good…

The sales assistant was very good explained everything to us very clearly and very helpful.

21 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello Yvonne,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent staff

21 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello Lou,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Just purchased a sofa absolutely made…

Just purchased a sofa absolutely made up its gorgeous
Adam Smith was amazing not pushy down to earth helpful friendly made the process simple and easy what a great guy have already told family and friends can't wait to receive our new sofas

21 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello Craig,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Adam.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Smooth purchase no hard sell

Fantastic experience, very accommodating and have great advice with no hard sell.
This made buying my new couch a good purchase

20 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sales assistant was very helpful …

Sales assistant was very helpful and polite and didn’t push us into anything, he gave us all the information we needed to make out decisions.

20 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful staff on a number of…

Very helpful staff on a number of visits before deciding what I wanted.
We eventually ordered with Ben who was courteous, polite and not pushy

20 oktober 2026
Logo DFS Furniture - Bolton

Antwoord van DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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