Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... Toon meer
Bedrijf heeft geantwoord
An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... Toon meer
Bedrijf heeft geantwoord
Amazing service, Jay in the Chester store was brilliant, really helpful and friendly. Exceptional customer service and made us a lovely coffee and my little boy a hot chocolate which he loved 🥰
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Chaser Court, CH1 4QG, Chester, Verenigd Koninkrijk
- 0333 999 9754
4,9
Uitstekend
5K reviews
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Antwoord van DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Chester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Daniel is very helpful and professional…
Daniel is very helpful and professional - his sales strategy was listening to our needs and helping us to achieve getting us what we wanted he did not pressure sell which we appreciated greatly. We look forward to receiving our sofa.
24 juli 2026
Antwoord van DFS Furniture - Chester
Hello Louis,
We are really grateful for your kind words and for sharing your experience in our store with Daniel. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The fact that he had incredible…
The fact that he had incredible patience with me , plus no pressure at any stage .
23 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
I spoke to a representative and he was…
I spoke to a representative and he was very helpful and helped me with my choice and very polite in every way
22 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Top marks for Tom
Sales person Tom was not pushy, he had all the answers to my questions , was very patient with me changing my mind until I made my decision, good banter and very honest, credit to your company
10 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Salesman was excellent
Salesman was excellent - I can’t remember his name - he was from Ellesmere Port… apologies!
11 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic
Matt in the Chester store was fantastic, he explained everything to me perfectly, and was so helpful.
21 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Amazing store
First off all would like to thank all the staff as they were all friendly and professional and the manger as he asked me if I wanted a hot drink....( I did take the offer)
Daniel was amazing very welcoming could answer any question I asked and made me feel truly comfortable with my sale
Would allways recommend going to dfs in future as they are the best in the business
21 juli 2026
Antwoord van DFS Furniture - Chester
Hello Dan,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Service was fab
Service was fab! The sales person was very knowledgeable and offered useful advice without being pushy. Definitely recommend!
20 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Amazing staff
Amazing staff, not pushy and in your face when browsing. Staff made the process easier taking criteria we wanted and finding the perfect sofa. Fantastic service from start to completing the order. Now awaiting delivery of sofa.
20 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service from Aron…
Excellent Customer Service from Aron really helpful and made the whole experience very simple
18 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Tommy was very welcoming and helpful…
Tommy was very welcoming and helpful when buying our couch. Can’t thank him enough! Give the lad a raise 👍
18 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Our server joshwas very helpful and…
Our server joshwas very helpful and knowledgeable and explained everything very clearly
19 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Greg was extremely helpful in helping…
Greg was extremely helpful in helping us to choose our next sofa.
Very knowledgeable & polite!
Returning customer to this fabulous store.
Extremely pleased- Thankyou!
1st class customer service as always!
19 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly
Not pushy , let's you take your time in choosing the sofa, very helpful and friendly
18 juli 2026
Antwoord van DFS Furniture - Chester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Chester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Chester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Chester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
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