We’ve just picked up our new recliner set and couldn’t be happier with the whole experience ⭐️⭐️⭐️⭐️⭐️ A huge thank you to Ice, our sales consultant, who was absolutely fantastic from s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I visited DFS along the A10 twice, first to look at the choices available and second to make a purchase, both times we were assisted by Molly who was friendly, knowledgable and not pushy. She thorough... Toon meer
Bedrijf heeft geantwoord
Excellent service provided at this branch from Lisa. She answered all of our questions and went through everything to make sure we were happy with the selection. The branch has a large range of sofas... Toon meer
Bedrijf heeft geantwoord
My wife, daughter and I recently visited DFS Enfield as we were looking for a sofa for our living room and a sofa bed for our daughter’s room. We received excellent service from Saif, who was extremel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Great Cambridge Road, EN1 1UJ, London, Verenigd Koninkrijk
- 0333 999 9783
4,9
Uitstekend
7K reviews
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Staff were very helpful
Staff were very helpful.
Great range of furniture.
And made it super easy to order
17 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Hassan took his time with us and…
Hassan took his time with us and listened with what our vision for our living room. The best service. i would like to recommend that when you go the Enfield show room ask for Hassan. Thank you
17 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Enfield
Hello Makpoloka,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We had an excellent experience at DFS…
We had an excellent experience at DFS thanks to Aysel. She took the time to listen to what we were looking for and gave us really helpful, honest advice when choosing our sofa bed. She was knowledgeable, patient, and never made us feel pressured, which made the whole experience enjoyable and much easier.
When we returned to purchase the sofa bed, Aysel wasn’t there, but we still went ahead with the purchase because of the confidence she gave us during our first visit. Her advice made all the difference, and we’re so pleased with the sofa we chose.
Thank you, Aysel, for your outstanding customer service. You truly helped us make the right decision, and we really appreciate all your help. We would highly recommend asking for Aysel if you’re visiting DFS!
14 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
I have been helped by Lisa and she was…
I have been helped by Lisa and she was very helpful explaining the product carefully and very friendly
15 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
The customer service lady who helped us…
The customer service lady who helped us was fantastic. Her name was Aysel. She was so lovely and friendly. Thank you
11 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
My husband and myself had a really good…
My husband and myself had a really good experience at DFS. The lady that dealt with us was very polite clearing her explanation of the product we were looking at. I’m very attentive. I don’t remember her name but she is an asset to DFS.
8 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Very helpful - great product knowledge - no pressure - all payment options well explained
14 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff
14 juli 2026
Antwoord van DFS Furniture - Enfield
Hello Janine,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Enfield
Hello Leze,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Good communication also I like the…
Good communication also I like the service & customer service I recommend dfs
9 juli 2026
Antwoord van DFS Furniture - Enfield
Hello Raja,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Had a great experience with one of the…
Had a great experience with one of the staff members named Saif. He was great at signposting us to sofas that would work for our space. Overall, we are happy with our experience.
7 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Iqbal was great
Iqbal was great, he took his time to understand the dimensions of our living room before making any hasty decisions. He was personable and advised us correctly. Thank you for all your assistance
27 juni 2026
Antwoord van DFS Furniture - Enfield
Hello Anu,
Thank you so much for taking the time to give us a rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Enfield
Hello Rosaria,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very helpful salesman and listen to…
Very helpful salesman and listen to what we wanted and come up with good ideas
6 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Perfect sofa fit in all aspects and…
Perfect sofa fit in all aspects and Iqbal has been super helpful from start to finish
6 juli 2026
Antwoord van DFS Furniture - Enfield
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Very good welcoming and explaining
Mrs Ice was very gentle and kind and she had spent part of the morning explaining and showing us the different types of sofas
29 juni 2026
Antwoord van DFS Furniture - Enfield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff serving us were helpful and…
The staff serving us were helpful and friendly. My issue is with DFS and why they encourage staff to push so much up sales. Customers are already making an expensive purchase, without also being pushed other things. It makes it an uncomfortable shopping experience and doesn’t encourage me to want to go to places like DFS. I’d much rather go to somewhere like Ikea, where they don’t do this.
2 juli 2026
Antwoord van DFS Furniture - Enfield
Good Morning Sam,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind Regards,
Lorraine A
DFS Central Customer Support
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