Very pleased with our visit,staff were great especially Curtis, wife came away extremely happy even treated her to the cleaning pack for it 😂 Win Win.
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
A very good range of furniture and a well laid out store Heather was an excellent sales representative who knew her stock and helped with the options and choices available We would highly recomme... Toon meer
Bedrijf heeft geantwoord
Kurt from Exeter DFS was brilliant at helping us purchase our new sofa. He was approachable & could answer all are questions. 10/10 service! Thank you.
Bedrijf heeft geantwoord
Matt and Sain (apologies if I have the spelling wrong) were the salespersons we dealt with,at no point did we feel any sales pressure, it took us several trips back and forth to choose the material an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Digby Drive, Rydon Lane Retail Park, EX2 7HX, Exeter, Verenigd Koninkrijk
- 0333 999 9816
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Went to purchase settee,s in DFS exeter…
Went to purchase settee,s in DFS exeter
Lovely bright show room with great choice of furniture
Went with our room measurements and was greeted by Matthew who was amazing he gave great advice on what to do first and was always around if needed on advice but also gave us our space to look sit and discuss our options
on choicing our furniture Matthew made the purchasing very easy and explained everything very well
Would highly recommend Matthew
Many thank Matthew for your help and advice
James and Paulette Mchardy
6 juni 2026
Antwoord van DFS Furniture - Exeter
Hello Paulette,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
On our first visit we spoke to a very…
On our first visit we spoke to a very nice lady. On the second visit to purchase our furniture, we spoke to a man who, wasn’t very complimentary about his female co-worker.
At the end of the purchase, he informed me that I would receive a review to complete and he needed a 9 or 10.
If I wasn’t going to give him a 9 or 10, don’t bother, just delete it.
We felt that he was quite rude at recommending we do this, especially when he wouldn’t have got a score anywhere near a 9 or 10.
No customer should receive this kind of cocky attitude. Disgusting!
3 mei 2026
Antwoord van DFS Furniture - Exeter
Hello Colin,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.
We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
From walking through the doors we…
From walking through the doors we connected with Jane & her male colleague no forceful selling sheer professionalism and actual enjoyment of choosing our new sofa! 100% a credit to your store. Can’t wait for the 12 weeks to pass. Karen Taylor Exeter
6 juni 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Highly recommend
We have been in to the store multiple times over the last few weeks and every member of staff we have come across has been so welcoming, friendly and helpful. We finalised our purchase today and are so happy with the service we have received, we will definitely be buying from here again!
5 juni 2026
Antwoord van DFS Furniture - Exeter
Hello Chloe,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great service
5 juni 2026
Antwoord van DFS Furniture - Exeter
Hello Carolyn,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very informative staff friendly nothing…
Very informative staff friendly nothing to much for them very helpful
3 juni 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Matt was polite and had good advice…
Matt was polite and had good advice about material etc
27 mei 2026
Antwoord van DFS Furniture - Exeter
Hello Elise,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Curtis is an asset to DFS
Curtis is an asset to DFS. Quick, precise information and resulting in fantastic customer service, exactly what we needed after a long day at work and weekend of moving house
2 juni 2026
Antwoord van DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
The very efficient
The very efficient, helpful and personable experience my Husband and I received from Sian. Who guided us to the perfect sofa's. She was a creit to DFS.
1 juni 2026
Antwoord van DFS Furniture - Exeter
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Helpful sales assistant… answered all…
Helpful sales assistant… answered all questions and explained clearly the cost of the product and the optional extras
2 juni 2026
Antwoord van DFS Furniture - Exeter
Hello Elaine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Mark was very friendly and had…
Mark was very friendly and had extensive knowledge of the products shown to us and made us feel very comfortable and not was not pushy at all
1 juni 2026
Antwoord van DFS Furniture - Exeter
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
1 juni 2026
Antwoord van DFS Furniture - Exeter
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The staff were very helpful and…
The staff were very helpful and knowledgeable. The process was quick and efficient.
30 mei 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Wow,Finally got a sofa that I really…
Wow,Finally got a sofa that I really like,the right colour & bonus footstall,to go with it too,the staff are so helpful, I really appreciate the helpful person called Jane @the Exeter store,she went the extra mile for me ,to make sure ,that I was making the right choice & size, they really do there best for the customer,bonus that they wait for me to move into my new home.Thank you so so much,a very happy customer 😀
28 mei 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
SofaAssistant was very helpful and polite…
Assistant was very helpful and polite had a little problem with sofa but they have resolved the issue. Would highly recommend.
24 mei 2026
Antwoord van DFS Furniture - Exeter
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The man who helped us (Curtis?) was so…
The man who helped us (Curtis?) was so lovely, he was so helpful without being pushy and got us exactly what we needed at our own pace in our price range. Thanks!
31 mei 2026
Antwoord van DFS Furniture - Exeter
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Firstly the shop was very welcoming
Firstly the shop was very welcoming . The staff didn’t come around badgering us
26 mei 2026
Antwoord van DFS Furniture - Exeter
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
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