The lady (Fee?) was very nice so I cannot fault her. Unfortunately in the middle of completing the sale and whilst Fee was on the computer putting in my details we were interrupted by her colleague t... Toon meer
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Lees wat reviewers zeggen
I visited the DFS Inverness store this afternoon. As soon as I entered I received a friendly welcome with no hard sell. Katerina came over to the sofa I was sitting on and asked if I wanted some help.... Toon meer
Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Toon meer
Bedrijf heeft geantwoord
Your staff at your Inverness showroom were 100% lovely🥰, very kind, professional and extremely knowledgeable about every sofa within the showroom, but most of all your branch manager was great, funn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Millburn Road, IV2 3TR, Inverness, Verenigd Koninkrijk
- 0333 999 9822
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely brilliant staff pleasant to…
Absolutely brilliant staff pleasant to work with and so helpful
10 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Very friendly staff
Very friendly staff,specially Barbara who answered all of our questions and had a loads of patience,thank you 😊
10 augustus 2026
Antwoord van DFS Furniture - Inverness
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Barbara.
Kind Regards,
Jordan
DFS Customer Support
Great experience with dfs
Great experience with dfs. Very knowledgeable staff and very friendly
10 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello Stuart,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We were in just as the shop opened…
We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She explained everything in detail amd addded a few laughs along the way. Would definitely recommend the Inverness store!!
10 augustus 2026
Antwoord van DFS Furniture - Inverness
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Lovely helpful staff
9 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Helped us with what we were looking…
Helped us with what we were looking for, great suggestions, very friendly, relaxed easy process, perfect service from all staff,
9 augustus 2026
Antwoord van DFS Furniture - Inverness
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great service
My wife & I went in to DFS Inverness today to look at sofas. We were spoke to a guy about what we wanted & he took us to the sofa, he chatted through all the options & made it clear to understand the colour choices etc for us. We ordered the sofa & had a laugh with him in the process. Made it easy & informative, we really appreciated the service we received.
9 augustus 2026
Antwoord van DFS Furniture - Inverness
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Had a great experience purchasing my…
Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from start to finish. He was friendly, knowledgeable and genuinely helpful without being pushy at all. Great customer service, he made the purchase stress free and straightforward.
Thanks for making it a positive one Harry.
Lisa
8 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing customer service and quality product
Quality products. Our third purchase from DFS over the years. Our second purchase from Inverness store with Harry who is a credit to your company 😊
8 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
The chap was vary helpful and explained…
The chap was vary helpful and explained everything to me, nothing was too much trouble.
Regards
Kevin
8 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello Kevin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Inverness
Hello Ewen,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fi and Barbara.
Fi. And Barbara were knowledgeable and understanding. They helped move items around the store so we could see what we wanted built so we could imagine what we wanted.
Showed them our new lamps and they immediately had questions and solutions.
Great staff
24 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Brilliant service
Fantastic service from the ladies in Inverness, highly recommend. We Knew what we wanted but just needed wee bit of advice and Brenda knew her stuff!! Thank you to the team 100%
7 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic all round service
The whole experience was fantastic. Staff were friendly and welcoming
6 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Inverness store
Dealt with Harry and Barbara in the Inverness store. Every question was fully answered and explained. Everything to do with the buying, delivery and aftercare was fully explained. No complaints so far.
6 augustus 2026
Antwoord van DFS Furniture - Inverness
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Harry and Barbara.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service and…
Very good customer service and everything explained in detail.
28 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Helena was perfect talked us through…
Helena was perfect talked us through everything we needed to know lovely lady
5 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Henry was fantastic from start to…
Henry was fantastic from start to finish and made the whole process very easy.
4 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
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