The lady (Fee?) was very nice so I cannot fault her. Unfortunately in the middle of completing the sale and whilst Fee was on the computer putting in my details we were interrupted by her colleague t... Toon meer
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Lees wat reviewers zeggen
I visited the DFS Inverness store this afternoon. As soon as I entered I received a friendly welcome with no hard sell. Katerina came over to the sofa I was sitting on and asked if I wanted some help.... Toon meer
Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Toon meer
Bedrijf heeft geantwoord
Your staff at your Inverness showroom were 100% lovely🥰, very kind, professional and extremely knowledgeable about every sofa within the showroom, but most of all your branch manager was great, funn... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Millburn Road, IV2 3TR, Inverness, Verenigd Koninkrijk
- 0333 999 9822
4,9
Uitstekend
4K reviews
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Antwoord van DFS Furniture - Inverness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and smily staff
Very helpful and smily staff, good coffee and 0% interest :)
31 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very straight forward
Very straight forward on the phone with Akeem having initially had a great chat with Barbara at Inverness - we had to go away and measure then opted to call up as didn’t have a chance to go back to the store as we live a while away. Thanks Barbara.
1 augustus 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Happy with the sofa but your sales lady…
Happy with the sofa but your sales lady is real pushy. Upselling is fine but disagreeing with me when I say no? Girl let's just accept some consent now. Makes me wish I ordered it online even tho I thought it would be easier to come into store.
31 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for sharing your feedback with us, it is disappointing to hear you felt the sales adviser was pushy when it came to your purchase, we will ensure this is fed back.
Kind Regards,
Holly M
DFS Customer Support
Fisaye was an excellent seller
Fisaye was an excellent seller. She was so professional and helpful. Thank you
30 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Great experience, no pressure sales, helpful
The sales consultant was so helpful, found me fabric swatches for sofa not displayed in store, and checked different options for me. She gave me time to consider sofa options and didn't pressure me. Ordered in store, simple process with clear information from a lovely consultant. Thank you.
30 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Sofa so good!
Your staff member,Helena was wecoming and very helpful.She showed us a selection of the items we were thinking of buying,explained the differences between them, pointed out the materials and colours available. Her suggestions were much appreciated and we are very happy with our purchase .
30 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
I was very impressed with how friendly…
I was very impressed with how friendly the staff were, and how knowledgeable they were too. They explained perfectly any questions I had. I couldn’t fault them for one thing.
29 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
First class service
First class service, attentive without being overbearing. Antony was very knowledgeable and helpful.
29 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The sales attendant is very warm and…
The sales attendant is very warm and have a good reception. She was patient all the way and supportive. Fisayo's smile is so welcoming and she supported all through the process. DFS has lovely luxury furnitures, I will always recommend this
21 juli 2026
Antwoord van DFS Furniture - Inverness
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Inverness
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Inverness
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I got full tour and information of the…
I got full tour and information of the product options to help make my decisions. Fisayo was very responsive, patient and lovely. She helped make the buying process seamless
25 juli 2026
Antwoord van DFS Furniture - Inverness
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Fisayo met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Great!
Staff were very informative and there to help if needed. Went through everything from maintenance, add ons and finance which was very helpful when we went to buy. Thank you😊
25 juli 2026
Antwoord van DFS Furniture - Inverness
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
A pleasure to deal with.
Brilliant 'no pressure' experience and very helpful information provided.
25 juli 2026
Antwoord van DFS Furniture - Inverness
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Gave me all the details clearly was…
Gave me all the details clearly was patient with me and able to give recommendations
22 juli 2026
Antwoord van DFS Furniture - Inverness
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We didn't get told how much the delivery piece was
We didn't get told how much the delivery would cost if we knew we would of not got the sofa we found out after we paid and got pressured to buy extra stuff
23 juli 2026
Antwoord van DFS Furniture - Inverness
Hello Kelli-ann,
Thank you for taking the time to share your review with us, your feedback is greatly appreciated. We are very sorry to hear the treatment in store was anything but helpful, we would never want our customers to feel they have to purchase the additional extras.
Rest assured we have fed this back to the store and asked they give you a call to discuss this further.
Kind regards,
Lia
DFS Customer Support
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