DFS Furniture - Ipswich Reviews 

4.419
TrustScore 5 uit 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Beoordeeld met 5 van de 5 sterren

The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From start to completion of the purchase,Tina at the Ipswich store made the transaction great,there was no pressure and Tina answered all our questions fully.Excellent customer service all round. Woul... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Verenigd Koninkrijk

  • 0333 999 9847

4,9

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(4.419)

96.066 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Julia was amazing and so helpful

Julia was amazing and so helpful. With her help ive ordered our dream sofa, thankyou so much

3 mei 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful and not pushy like the…

Very helpful and not pushy like the sales people in other furniture stores nearby. Took time to explain the order along with additional items which we added to our original order. Great rapport with us and very welcoming.

3 mei 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Customer service was Excellant

Customer service was Excellant , helpful and very informative . Not pushy .

3 mei 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Richard made me feel very welcome

Richard made me feel very welcome, he didn’t push me but helped me choose exactly what I wanted.

3 mei 2026
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Antwoord van DFS Furniture - Ipswich

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The first time we walked in to the…

The first time we walked in to the store Richard looked after us and answered all our questions, when we went back to make our purchase, Tina was excellent and explained everything to us and the whole experience was excellent, I would definitely use them again and would happily recommend them to family and friends! Thank you both.

2 mei 2026
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Antwoord van DFS Furniture - Ipswich

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The staff were really friendly and…

The staff were really friendly and helpful, a good experience indeed

2 mei 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good value for money

Lovely sofa, really helpful salesperson who answered all our questions and no pressure to buy

1 mei 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Lovely customer service

Lovely customer service. We weren't pounced on as we walked in unlike the other furniture shops. But at the same time we were looked after very well.

28 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good afternoon Kenneth,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Tina

Tina was very friendly and was a massive help when it come to choosing our sofa

27 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good morning Jack,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great staff and patient

Great staff and very knowledgeable and patient

19 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Richard was absolutely fab with myself

Richard was absolutely fab with myself, my husband and our children. Top sales man and worth his weight in gold. Thank you

26 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Richard.

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We were helped within minutes of…

We were helped within minutes of walking into the store by a cheerful and knowledgeable assistant. He was very patient with our dithering, giving us space and time to make a decision.
Felt very confident when we left the store of having made the right choice.

25 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service

Great service
Friendly, experienced, knowledgeable about everything
Wasnt pushy like some companies have been towards us
Felt like we were real people and listened to our needs, advised us

Very helpful and supportive and fabulous customer service

25 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful,and put no pressure on…

Very helpful,and put no pressure on us,explained everything to us very well, was nice and polite.

24 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Just ordered a new sofa at Ipswich DFS

Just ordered a new sofa at Ipswich DFS. Nice easy process. No pressured selling and left alone just to look. When we made a choice Ross was helpful and informative.

24 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

New suite, long overdue.

The salesman who attended to us was incredibly helpful and friendly. He answered any questions promptly. A real asset.

20 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good salesman

Great looking furniture ,salesman was very helpful and pleasant. Good prices compared to other companies.

21 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good afternoon Caroline,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Had a really great experience at DFS…

Had a really great experience at DFS thanks to Mark. He was incredibly helpful, friendly, and patient throughout the whole process. He took the time to understand exactly what we were looking for and made everything feel easy and stress-free. Nothing was too much trouble, and his knowledge really helped us make the right choice.

Excellent customer service—thanks again, Mark!

18 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good Afternoon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

I had a fantastic experience at DFS…

I had a fantastic experience at DFS Ipswich. Buying a sofa can be overwhelming, but Richard Watson made it incredibly easy. He was patient, knowledgeable about the different sofa models, listened to my wants and needs, and never made me feel pressured to make a quick decision. I’m really happy with the service and can't wait for my new sofa to arrive. Highly recommend asking for Richard Watson if you visit!

16 april 2026
Logo DFS Furniture - Ipswich

Antwoord van DFS Furniture - Ipswich

Good afternoon,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Richard.

Kind regards,

Lia
DFS Customer Support

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