The lady who looked after us was so helpful, her knowledge of all the sofa options was extensive. She listened to our needs and made suggestions with no pressure. The options we explained and the bene... Toon meer
Bedrijf heeft geantwoord
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I've been looking for my first sofa for a while - but when I walked into DFS, it was the first store that I actually felt like the staff were trying to get me the best piece possible. Richard was the... Toon meer
Bedrijf heeft geantwoord
Good advise. Everything explained from size of sofas to fit my space and if access to property suitable. Finance options and delivery procedures. Very friendly and helpful.
Bedrijf heeft geantwoord
Great customer service, given time alone to discuss our requirements and decision. Friendly and helpful staff with no pressure to buy. Everything was explained.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Verenigd Koninkrijk
- 0333 999 9847
4,9
Uitstekend
4K reviews
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Antwoord van DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Service was very helpful today and…
Service was very helpful today and service with a smile made the experience even better found what we wanted and more thank you very much Tina
9 mei 2026
Antwoord van DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Space to browse
The staff were helpful but not invasive. They answered questions and let us browese unhindered. When we made our choice they advised us our options were very friendly and efficient.
8 mei 2026
Antwoord van DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Ipswich
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great choice of sofas to pick from
Great choice of sofas to pick from. Very friendly, helpful and knowledgeable staff and we felt under no pressure.
The sales lady we dealt with,Tina at the Ipswich branch, definitely deserves credit for her knowledge and understanding of the furniture we purchased.
8 mei 2026
Antwoord van DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Ipswich
Good afternoon Mick,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful and knowledgeable staff
6 mei 2026
Antwoord van DFS Furniture - Ipswich
Good morning Clare,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
pleasant and professional sales person.
6 mei 2026
Antwoord van DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Ipswich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Ipswich
Good afternoon Kevin,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Amazing service
Amazing service, supportive with an active interest in finding what best suited us. Amazing service and overall positive store atmosphere
18 april 2026
Antwoord van DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent experience today at DFS…
Excellent experience today at DFS Ipswich. Tina was very helpful and made the whole process very easy!
4 mei 2026
Antwoord van DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Me and my partner went in to dfs in…
Me and my partner went in to dfs in ipswich and we had the pleasure of Julia* taking us through the process of purchasing a sofa. She was welcoming, knowledgeable, friendly and polite. We would highly recommend
2 mei 2026
Antwoord van DFS Furniture - Ipswich
Good morning Jack,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very pleased with our experience at DFS…
Very pleased with our experience at DFS in Ipswich today. The Sales Assistant Lisa was most helpful and knowledgeable about the two sofas we chose. Would definitely recommend your store to our family and friends.
4 mei 2026
Antwoord van DFS Furniture - Ipswich
Good morning Sally,
We are really grateful for your kind words and for sharing your experience in our store with Lisa. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Top Notch Assistance
Buying experience was great. Salesman (Rich or Reg sorry not 100% sure) was excellent, informative and not pushy. Nothing was too much trouble and we thoroughly enjoyed our time in store particularly playing the “yes/no” game. We are looking forward to receiving our new furniture. Thank you for your first class assistance :)
4 mei 2026
Antwoord van DFS Furniture - Ipswich
Good afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Tina was brilliant ⭐️
4 mei 2026
Antwoord van DFS Furniture - Ipswich
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Julia was amazing and so helpful
Julia was amazing and so helpful. With her help ive ordered our dream sofa, thankyou so much
3 mei 2026
Antwoord van DFS Furniture - Ipswich
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Very helpful and not pushy like the…
Very helpful and not pushy like the sales people in other furniture stores nearby. Took time to explain the order along with additional items which we added to our original order. Great rapport with us and very welcoming.
3 mei 2026
Antwoord van DFS Furniture - Ipswich
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Customer service was Excellant
Customer service was Excellant , helpful and very informative . Not pushy .
3 mei 2026
Antwoord van DFS Furniture - Ipswich
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Richard made me feel very welcome
Richard made me feel very welcome, he didn’t push me but helped me choose exactly what I wanted.
3 mei 2026
Antwoord van DFS Furniture - Ipswich
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
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