We were greeted on arrival but left to ourselves to browse and were not pestered by any sales people. When we were ready to look at purchasing a new sofa and chair I approached one of the staff, Nige... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Greeted on entering the store. All my questions answered professionally and in a friendly manner. On purchasing was talked through the process whilst having a coffee. Staff member James was a plea... Toon meer
Bedrijf heeft geantwoord
I had a really great experience with Reece at DFS when choosing my sofa. From the moment I walked in, he was welcoming, friendly, and genuinely helpful without being pushy. His service was hones... Toon meer
Bedrijf heeft geantwoord
Fantastic from start to finish. James was very friendly, approachable & knowledgeable. James knew when to leave us to consider our choices & knew when to be available when we needed his help. We w... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Northfield Avenue, Belgrave Retail Park, NN16 9TS, Kettering, Verenigd Koninkrijk
- 0333 999 9840
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Every good customer services very good…
Every good customer services very good and we got what we wanted
4 april 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful member of staff (Reece)
Very helpful member of staff (Reece). Friendly and explained everything well. Took time for us to make the right decision when making a considered purchase. Nice atmosphere in the store.
4 april 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpfull Staff
Staff were very helpful and done well. very polite and not overpowering and approached at the correct time. no hassle.
4 april 2026
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. We were in a rush but he was very accommodating, with us and our three children.
8 februari 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
Thank you so much for taking the time to share your feedback, it is much appreciated. We hope that you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Staff was friendly and able to answer…
Staff was friendly and able to answer all our questions, He was also able to save us money with offers they had.
2 april 2026
Antwoord van DFS Furniture - Kettering
Good morning Fiona,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
They were very kind and helpful
They were very kind and helpful. We got very good offers. I recommend them to everyone!
30 maart 2026
Antwoord van DFS Furniture - Kettering
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Reece was very personable
Reece was very personable, helpful and ensured we had all relevant information.
30 maart 2026
Antwoord van DFS Furniture - Kettering
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very knowledgeable customer service was…
Very knowledgeable customer service was able to guide us with our choice of sofa
29 maart 2026
Antwoord van DFS Furniture - Kettering
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good morning Turek,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Nigel was very efficient.
Nigel was very efficient & not at all pushy. He answered any questions easily & politely. Was helpful in suggesting alternatives.
29 maart 2026
Antwoord van DFS Furniture - Kettering
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great guys
The guys was absolutely helpful,friendly,was a great experience there.I love dfs in Kettering
28 maart 2026
Antwoord van DFS Furniture - Kettering
Good morning Timea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Kettering
Good afternoon Rafal,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Antwoord van DFS Furniture - Kettering
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.