Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
Bedrijf heeft geantwoord
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Toon meer
Bedrijf heeft geantwoord
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Throstles Green, M16 0SN, Stretford, Verenigd Koninkrijk
- 0333 999 9751
4,9
Uitstekend
5K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our handler Rauf who was amazing and…
Our handler Rauf who was amazing and really helpful
11 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Staff were lovely
Staff were lovely. It took me a while to choose a sofa but I went back 2 weeks after my last visit to order, rather than online, as the staff were so helpful.
11 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Charlotte,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello Lilibet,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Derek was a star and made us feel bet…
Derek was a star and made us feel bet welcome. He assisted us and made our shopping journey so much easier. We made our purchase with ease. He was knowledgeable about the product we were enquiring about. Truly nice bloke and an asset to the company.
9 juli 2026
Antwoord van DFS Furniture - Manchester
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Derek met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Well done Dennis!
The staff member, Dennis, was polite and professional throughout our dealings remembering us from our first visit some days earlier. He was able to answer all questions and never came across as too pushy. An excellent shopping experience, would certainly recommend to others.
6 juli 2026
Antwoord van DFS Furniture - Manchester
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dennis.
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Lovely young man came back as had other…
Lovely young man came back as had other sofa from hear he is so professional in his job what he’s talking about good young man it’s the only place to buy a sofa from
6 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Tony @ Manchester was very polite and…
Tony @ Manchester was very polite and professional. He is truly one of the best customer support staff members I have ever come across. He made the whole process very simple and easy to understand. He definitely deserves to be promoted!
4 juli 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Extremely informative and helpful lady…
Extremely informative and helpful lady called Julie. Asset to your team. Explained well.
Thank you
5 juli 2026
Antwoord van DFS Furniture - Manchester
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Really good service
5 juli 2026
Antwoord van DFS Furniture - Manchester
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Amazing staff and service
Amazing, caring, thoughtful, non pushy customer service. Julie at the Manchester store is INCREDIBLE! Great value and high quality too. Made sofa shopping an absolute joy - thank you so much 🤩🤩
4 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service!
Great selection of sofas and it’s great how you can make the sofa fit to your needs. Excellent customer service, staff were very informative and knowledgeable, and even got a coffee!
4 juli 2026
Antwoord van DFS Furniture - Manchester
Hello Lauren,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello Amy,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service, all our questions answered, no mither different options explained. Staff were very helpful. 10 out 10.
1 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Incredible customer service
Incredible customer service. Everything was well explained and wasn’t rushed into a decision. Had a great time with Ish (Manchester store)! The sofas at DFS are great quality and affordable - better than a lot of other stores online!
1 juli 2026
Antwoord van DFS Furniture - Manchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
It was very friendly environment and…
It was very friendly environment and nice customer service
30 juni 2026
Antwoord van DFS Furniture - Manchester
Hello Tom,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Our second purchase!
This is the second time we’ve bought a sofa from this DFS store in Manchester. We first went in for a nosey as we weren’t sure whether to go for a UShape sofa or an LShape sofa, Faruk introduced himself and said take a look around but if you need me give me a shout.
When we did Faruk was very knowledgable about the sofa’s with sizes off the top of his head for most of them and also wasn’t pushy at all.
We ended leaving but coming back for another nosy round the following weekend, Faruk remembered us and my children but was there to help again where needed. Showing us different layouts and sizes of sofas also offered us drinks each time.
Once we’d made our decision it was quick and easy mentioning the sofa care kit and also the insurance which we choose to get again gave us the information and let us decide which we liked.
All in all, a great service and would buy there again for the 3rd in the decent future.
Ps something to note for the big bosses at DFS, another furniture place at White City give us fresh cookies hint hint ha.
28 juni 2026
Antwoord van DFS Furniture - Manchester
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwoord van DFS Furniture - Manchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.