DFS Furniture - Manchester Reviews 

4.663
TrustScore 5 uit 5

4,9

Throstles Green, M16 0SN Stretford, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Throstles Green, M16 0SN, Stretford, Verenigd Koninkrijk

  • 0333 999 9751

4,9

Uitstekend

TrustScore 5 uit 5

5K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(4.663)

100.800 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

That staff member was really helpful…

That staff member was really helpful and informative. The sale was quick and I had got what I wanted.

28 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The welcome friendly, did not feel crowded

The welcome , warmth and friendly service
Informative and good guidance

15 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Went to DFS welcomed straight away

Went to DFS welcomed straight away. Then a sales person introduced himself as ishy he offered us drinks and he looked after us showing us round to the sofa beds and sofas. He was professional, extremely knowledgeable and nothing was too much trouble. He went above and beyond what we expected. He was easy to talk to, he wasn’t pushy, he was funny but tactful and it was a pleasure to be served by him. I bought a sofa bed and a sofa.

20 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful in store

Very helpful in store
Good range of products
Delivery time six weeks much better than a lot of furniture stores

8 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service at DFS

I visited DFS a couple of days ago to browse and returned yesterday with my daughter to buy a sofa from DFS. I went in feeling quite overwhelmed after a busy day, and later I became confused about some of the finance details. After reviewing the paperwork, I realised everything had actually been explained clearly and the misunderstanding was on my part. I want to thank Farooq (Salesman) for his excellent customer service. He was welcoming, friendly, and patient throughout the whole process. He made both me and my daughter feel comfortable, answered all our questions, and never made us feel pressured. Buying a sofa is a big decision, and Farooq made it a positive experience…Thank you

18 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great experience

We were seen by Ismail. He was lovely and super informative. Really happy with our purchase! Thank you

19 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly staff

Very helpful and friendly staff , they had good knowledge of all the furniture, but they were not pushy , left me to look around and said if I needed any help they were available to answer any question

17 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service from Ish

Great service from Ish . Listened to what we needed and guided us with everything from size to fabric to care of sofa .

17 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

We purchased a sofa from DFS (White…

We purchased a sofa from DFS (White City Retail Park, Manchester) and the service and support that we received from Antonio (store assistant) was excellent from start to finish. Highly recommended.

13 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Dennis, White City store was professional but friendly & very patient. Also very knowledgeable in regards to the products & most importantly, not pushy.
Excellent customer service

13 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Julie was absolutely brilliant today

Julie was absolutely brilliant today. Very informative, not pushy and listened to what we were looking for. Best experience i have had when buying new furniture.

13 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Pre delivery information

Pre delivery information. Courteous and friendly delivery team. Professional handling of the furniture and care for my elderly parents. Good and clear explanation of how to use the controls of the furniture and to maintain it with cushion plumping etc.

11 mei 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, everything explained very clearly by friendly young man. Thank you!

6 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello Pauline,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great dealing nice furniture

Great dealing nice furniture

6 juni 2026
Review zonder uitnodiging
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great service from Hamza

Great service from the Hamza by. He was friendly, knowledgeable, and took the time to answer all our questions without being pushy. He helped us find the right sofa for our needs and made the whole experience smooth and enjoyable. Highly recommended.

5 juni 2026
Logo DFS Furniture - Manchester

Antwoord van DFS Furniture - Manchester

Hello Rahman,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

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