Originally Ben helped me to choose my new sofa. He was very helpful and informative, I left with measurements of new sofa to make sure I was happy with everything. Went back in today but unfortunate... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... Toon meer
Bedrijf heeft geantwoord
What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Toon meer
Bedrijf heeft geantwoord
Dan made us feel very welcome, great hospitality and took his time on making sure we knew all the details, He did not shy away from any questions we threw at him and answered them very well with detai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Maskew Avenue, PE1 2HS, Peterborough, Verenigd Koninkrijk
- 0333 999 9767
4,9
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The young lady who tended to us and sat…
The young lady who tended to us and sat and spoke to us was brilliant she really made the whole process easy
13 juni 2026
Antwoord van DFS Furniture - Peterborough
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Peterborough
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Fantastic Staff Member and Customer Service.
Walking into the store we were greeted by Ben, who happily showed us around, answered all our questions and was the epitome of professionalism. He went through all the paperwork clearly, concisely and without jargon.
18 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Ben at Peterborough very good and to…
Ben at Peterborough very good and to the point. Pushed for time but he did a superb job.
18 juni 2026
Antwoord van DFS Furniture - Peterborough
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Excellent experience
17 juni 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Peterborough
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Perry was brilliant
Perry was brilliant. We had a good laugh ordering our new sofa, all our needs were met. Went through everything regarding the order process.
17 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely sales lady
Lovely sales lady, gave us time to decide. Everything was explained very thoroughly. Also the sales lady, (Chloe) I think? also checked our order with a senior member of staff, he was also very helpful.
7 juni 2026
Antwoord van DFS Furniture - Peterborough
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Peterborough
Hello Martin,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Excellent service from Ben
We purchased a sofa set and Ben was so helpful explaining our options to us , he was very helpful and explained everything in detail .
We were back to purchase two days later again Ben explained everything in detail about delivery and care and protection of our product.
He is a credit to DFS thanks Ben .
13 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Chloe was very welcoming and helpful…
Chloe was very welcoming and helpful answering all of our questions and making us feel at ease.
She went above expectations as we had to figure out the cushion sizes due to making sure we could change them for non feather ones when they arrived.
13 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service today from…
Excellent customer service today from Perry in Peterborough.
13 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The young gentleman whose name is Dan…
The young gentleman whose name is Dan was very helpful polite and thorough about the furniture which I purchased in the store today,in which I felt warranted five stars.
12 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
On entering the store I was greeted by…
On entering the store I was greeted by a young man called Ben, very welcoming offered assistance if required, knew immediately the product I was looking for, he directed me to my dream chair and wow, exactly what I had seen online fabulous, we spent quite sometime in store, pondering about my special chair, Ben made us a coffee ☕️, fabulous experience, x
10 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello Nicola,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
No pressure!
Friendly, informative and polite staff. No pressure selling. Great choice of furniture ranges. Clean, well presented store.
8 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service from perry
7 juni 2026
Antwoord van DFS Furniture - Peterborough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Our experience was very good and staff…
Our experience was very good and staff was very helpful for me to choosing our new sofas.
7 juni 2026
Antwoord van DFS Furniture - Peterborough
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service and a great deal on a…
Great service and a great deal on a sofa in store! Glad we went in rather than ordering online, sold professionally to us with no pushy sales tactics
7 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Everything was smooth and simple
Everything was smooth and simple. Great service provided by the Dfs team especially Nial. He helped with all questions and explained everything in detail.
6 juni 2026
Antwoord van DFS Furniture - Peterborough
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Easy and quick pleasant sales guy but…
Easy and quick pleasant sales guy but didn’t like the oversell with extras
30 mei 2026
Antwoord van DFS Furniture - Peterborough
Hello,
We are really grateful for your kind words and for taking the time to share your experience.
Kind regards,
Lia
DFS Customer Support
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