DFS Furniture - Peterborough Reviews 

3.419
TrustScore 5 uit 5

4,9

Maskew Avenue, PE1 2HS Peterborough, GB


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Beoordeeld met 5 van de 5 sterren

Originally Ben helped me to choose my new sofa. He was very helpful and informative, I left with measurements of new sofa to make sure I was happy with everything. Went back in today but unfortunate... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We received great service from Ben who demonstrated aspect of the chairs and sofa we purchased. He did not tell us what we should buy but asked what our requirements were and then showed us that which... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What made our experience great? Chloe. Chloe at your Peterborough store made our experience great. We searched for the right sofa across every possible store in a 30 mile radius, we went to your store... Toon meer

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Beoordeeld met 5 van de 5 sterren

Dan made us feel very welcome, great hospitality and took his time on making sure we knew all the details, He did not shy away from any questions we threw at him and answered them very well with detai... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Meubelwinkel
  2. Meubelaccessoires
  3. Woonwinkel
  4. Woonkamermeubilairwinkel
  5. Zitbankenwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Geschreven door het bedrijf


Contactgegevens

  • Maskew Avenue, PE1 2HS, Peterborough, Verenigd Koninkrijk

  • 0333 999 9767

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(3.419)

99.510 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

The lady we dealt with was very…

The lady we dealt with was very friendly and helpful, really lovely and made our experience very pleasant. She couldn’t have done any more for us, an asset to the Maskew Avenue store 😊

6 juni 2026
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Antwoord van DFS Furniture - Peterborough

Hello,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great visit to DFS today

Great visit to DFS today; Showroom is light and airy with a good selection of furniture and best of all we weren’t pounced on the moment we walked through the door or harassed all the way round.
We got great service from Perry and ordered a couple of new sofas.

6 juni 2026
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Antwoord van DFS Furniture - Peterborough

Hello Richard,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Buying a suite

We were served by Perry, who was very courteous, polite and knowledgeable about the suite that we had selected. He helped us when deciding what colour suite to choose and did not pressure us in making our selection and time was not an issue with him. He talked us through the options of Safeguard etc. and the payment options which we discussed and tailored to suit our needs. We would not hesitate to recommend anyone, given the experience that we received.

3 juni 2026
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Antwoord van DFS Furniture - Peterborough

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Well looked after by sales staff who…

Well looked after by sales staff who gave us plenty of time and space to make are choice

2 juni 2026
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Antwoord van DFS Furniture - Peterborough

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Beoordeeld met 4 van de 5 sterren

Knowledgable staff but some misleading pricing

Helpful and very knowledgable staff
However, felt a little misled by the ‘deal’ on offer for the Livie 3 and 2 sofas. Quoted as a special price for the two of £1280( or similar) but offer not available on foam cushion version and the advertised price of £699 was now £799 for the 3 seater. All in I ended up with additional £500 approx with a delivery charge of £120!
I guess I’m happy in the end with the service but there seemed a lot of extras on the day.

23 mei 2026
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Antwoord van DFS Furniture - Peterborough

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

We recently purchased a sofa from DFS…

We recently purchased a sofa from DFS and had a great experience. Leyla who served us was extremely helpful, friendly, and knowledgeable. She took the time to answer all of our questions and made the whole process easy and stress-free. We never felt rushed and received excellent customer service throughout. A real credit to the team. Thank you for making our sofa purchase such a positive experience!

2 juni 2026
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Antwoord van DFS Furniture - Peterborough

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Beoordeeld met 5 van de 5 sterren

Found the sofa and chair we wanted

Found the sofa and chair we wanted. Sales team were helpful and explained everything clearly. A stress free experience.

2 juni 2026
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Antwoord van DFS Furniture - Peterborough

Hello Mr Barnes,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Excellent service and very informative…

Excellent service and very informative salesman who was happy to spend time explaining in detail all we needed to know before making a decision

31 mei 2026
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Antwoord van DFS Furniture - Peterborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service. A very pleasant experience.

31 mei 2026
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Antwoord van DFS Furniture - Peterborough

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 4 van de 5 sterren

Found just what I needed

Found just what I needed, price was good

21 mei 2026
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Antwoord van DFS Furniture - Peterborough

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

A great buying experience

A great buying, relaxed buying experience. Our genuinely helpful sales assistant Perry made our morning; Informative and not pushy, he was a diamond. After the purchase, we even remained a while longer and chatted to Perry in general, feeling very comfortable and at ease.

29 mei 2026
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Antwoord van DFS Furniture - Peterborough

Hello Gerry,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great staff service

Great staff service. Very knowledgeable with the products they were selling. I didn’t feel pressured into buying.

16 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Sales man Perry at the Peterborough…

Sales man Perry at the Peterborough store was very helpful and made life easy ordering our new sofa

16 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

The salesman was very friendly and extremely helpful and…

The salesman was extremely helpful and talked us through the whole process, the sofas were for our daughter and he was very patient with us.
He was chatty and gave us an excellent experience in the store. We would definitely come back.

22 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

A pleasant shopping experience.

From start to the purchase, the whole experience was a joy. Excellent range to choose from with staff that were helpful but not pushy. Once our minds were made up I was served by a very polite knowledgeable young lady. Layla we found was a first class salesperson who was courteous and knowledgable about the products. Thank you DFS.

21 mei 2026
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Antwoord van DFS Furniture - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Great Experience

The Peterborough DFS team were amazing! Perry and the team were fantastic in giving us space to browse and were on hand to help with any information we needed. Then when it came to purchase they spoke us through each step, made sure we understood and were great in breaking down costs and care of the new sofa! Thank you!

9 mei 2026
Logo DFS Furniture - Peterborough

Antwoord van DFS Furniture - Peterborough

Hello Mitch,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Beoordeeld met 5 van de 5 sterren

Good sales staff

Good, no pressure attention from salesman who was happy to answer general questions without steering me to a particular sofa until I'd narrowed it down to a rather bright orange one I needed to give some accent to a dark grey tv room. Sofa nice, delivery price way more than expected, sales staff absolutely excellent. 10/10 sofa, 2/10 delivery fee, 12/10 sales staff.

20 mei 2026
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Antwoord van DFS Furniture - Peterborough

Hello,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

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