No high pressure sales just a genuinely nice bloke called Anthony, very knowledgeable about the products and a great bloke to deal with. High pressure sales puts people off, Anthony’s sales ability e... Toon meer
Bedrijf heeft geantwoord
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The staff at the store were on hand to show us where to find the item we wanted and answer questions but were happy to let us browse at our leisure. This was appreciated. When we had decided which to... Toon meer
Bedrijf heeft geantwoord
My experience buying from DFS in Stockport was excellent. I was looked after by a lovely lady called Jackie - she was efficient but not pushy and made the process easy and enjoyable. I never felt rush... Toon meer
Bedrijf heeft geantwoord
Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, Verenigd Koninkrijk
- 0333 999 9829
4,9
Uitstekend
5K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jackie the lady who assisted me was…
Jackie the lady who assisted me was very helpful/kind and never rushed
10 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
The sales person was very helpful.
10 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Hello Gemma,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Niki and the team were great
Niki and the team made the process smooth and I left feeling super informed about the process and how to contact them if I ever need to in the future in relations to the sofa Fab!
10 augustus 2026
Antwoord van DFS Furniture - Stockport
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Niki.
Kind Regards,
Jordan
DFS Customer Support
Absolutely great staff the guy whom did…
Absolutely great staff the guy whom did our sale was really nice , easy to talk to, very experienced in his knowledge and honest about the sofas we was looking at , all in all very happy with our experience at DFS today 😊
9 augustus 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Absolutely brilliant service from Alan at DFS! He was so helpful from start to finish when helping me choose my new sofa. He was friendly, patient and really took the time to make sure I was happy with my choice without making me feel pressured at all.
Alan also made the finance process so easy and straightforward and explained everything clearly, which made the whole experience completely stress-free.
I’m so pleased with my sofa and really appreciate all of Alan’s help. He is a credit to DFS and deserves to be recognised for his excellent customer service. I would definitely recommend asking for Alan if you’re looking for a sofa! 😊
9 augustus 2026
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Alan met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Great experience from start to finish
Great experience from start to finish. No heavy sales pressure just genuine good advice and knowledge, very informative
9 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Nicky
Nicky, the store assistant, was very professional, courteous and patient. He explained everything well, left us to discuss among ourselves and didn't pressure us into buying something we didn't want. We were grateful that we found what we were looking for quickly and successfully.
8 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Our visit to Dfs was delightful we were…
Our visit to Dfs was delightful we were greeted by an amazing lady named Jackie who was polite, knowledgeable and catered for our needs.
She allowed us to explore the wide verity of sofas and once decided the process was really easy being transparent and accurate with her explanations of the transaction.
Jackie is a credit to Dfs and would highly recommend DFS Stockport.
4 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Fantastic customer service
Fantastic customer service
The staff member who dealt with my order was very informative x friendly and efficient x
8 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Member of staff was extremely helpful…
Member of staff was extremely helpful and considerate.
8 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Ellis who was looking after us was very knowledgeable
Ellis who was looking after us was very helpful, polite and knowledgeable. He made us feel relaxed, like we were just chilling at home! We could've sat and talked all day. He sorted us out with what we needed, he wasn't forceful, or pushy, he gave us options and we chose what was best for us. We will be bck defo. Ellis is a cool guy go check him out. Thank u;)
6 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Very pleasent visit
The second we walked through the door we were welcomed and then left to look around at our own pace. There is nothing worse than being harassed the second you walk through the door. The salesman was on call if we needed him and believe me we did. We must of asked hundreds of questions and he was only to happy to help. We asked questions what must of sounded stupid but he was very professional and helped us with whatever we wanted . Our over all visit was very pleasant and we were made to feel very welcomed. Not sure what the name was of the saleman was but he deserves a mention. Thank you
5 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very very helpful and charming
5 augustus 2026
Antwoord van DFS Furniture - Stockport
Hello Dorothy,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Amazing experience!
It was such an enjoyable, easy experience buying a sofa at DFS. Anthony was extremely helpful with all his knowledge about the sofa and the process of buying the sofa. He fully understood my financial situation and gave us support in the most affordable way for us. I will definitely return to DFS in the future. The staff are lovely and the products and customisation process is amazing!
28 juli 2026
Antwoord van DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
ARRIVE LATE AND DAMAGE
**ARRIVED LATE AND WITH DAMAGE - NO CUSTOMER ASSISTANCE **
Arriving late, over 3 weeks late, the store had nothing but excuses and lies. Customer service was unhelpful and rude on the phone, useless on the chat and unresponsive via email, including when a formal complaint was filed.
-Arrived almost a month late (due 8/7 arrived 27/7_
-Arrived DAMAGED (we have pictures and videos)
- Ignored a formal complaint
Honestly we regret it so much, there many other shops, please learn from our experience
27 juli 2026
Review zonder uitnodiging
Antwoord van DFS Furniture - Stockport
Good morning Maria,
Thank you for taking your time to share your review with us, we are ever so disappointed to hear of the lack of customer care received regarding your concerns. We can see that delivery has now been completed and a goodwill gesture has been agreed to apologise for any inconvenience caused, all refunds are processed and received within 10 working days.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Stockport
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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