Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Pina was really helpful: she gave me all the information I needed to make an informed decision. She explained things about the sofa fabric that I didn’t know about and needed to know and she patiently... Toon meer
Bedrijf heeft geantwoord
Really great experience in Swindon store with Pina. Very relaxed look around the store, trying out all sofas and making decisions. When we were ready to buy, Pina was informative, polite and efficient... Toon meer
A really friendly service! We were able to take our time choosing what we wanted without any pushy sales, the staff were helpful and efficient and the store spacious and light. Pina served us and p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Wootton Bassett Road, SN5 8WF, Swindon, Verenigd Koninkrijk
- 0333 999 9765
4,9
Uitstekend
4K reviews
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As a first-time buyer
As a first-time buyer, I was a little unsure about the process, but Jason at DFS Swindon made everything so easy. He was extremely helpful, personable, and friendly from start to finish. He took the time to talk me through every step and provided detailed explanations, making sure I understood all of my options without ever feeling pressured. His knowledge and approachable manner made the whole experience enjoyable and stress-free. Excellent customer service – I wouldn’t hesitate to recommend DFS Swindon, and especially Jason, to anyone looking for new furniture.
24 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Miss Hawkins,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Jason.
Kind regards,
Lia
DFS Customer Support
Great service
The staff were very helpful, and I’m sure we’ll be very happy with our new chauffeurs
24 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Kevin,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Spoke to the representative a week ago…
Spoke to the representative a week ago then he gave us measurements no hard sale, the following week we went back and bought the suit we wanted again with ease and no hard sale!
23 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Just purchased our 8th item of…
Just purchased our 8th item of furniture over the last 17 years. Never go anywhere else.
23 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Greg was a great help and answered…
Greg was a great help and answered questions thoroughly.
20 juni 2026
Antwoord van DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
All good
All good. Very helpful and knowledgable advice from Jason. Got a good deal too. Fantastic showroom with loads to choose from.😀😀
21 juni 2026
Antwoord van DFS Furniture - Swindon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Our experience at DFS Swindon was very… great
Our experience at DFS Swindon was very good when you walk into the store you dont have someone come straight up to you and start asking questions, i like to look around then find help when needed, Jason was our customer service man today and a very nice man friendly, polite, explained everything step by step, answered any questions with great knowledge, would recommend DFS to friends and family.
21 juni 2026
Antwoord van DFS Furniture - Swindon
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Extremely helpful, knowledgeable and patient
Couldn’t have asked for a more helpful or patient staff member this morning. Understood exactly what I needed and was able to show me other sofas I hadn’t even considered when looking online. Extremely knowledgeable about their products and even took me outside to view fabrics in daylight! Big thanks to ‘Gregg’ I am very much looking forward to my sofa delivery 😁
20 juni 2026
Antwoord van DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
New sofa purchase
Had a show round various sofas with my partner at the Swindon store and picked out a trek sofa. Experience was great, Greg was lovely to deal with.
Sofa was delivered and setup today by dfs and great experience from them too and quickly setup.
11 april 2026
Antwoord van DFS Furniture - Swindon
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Excellent In Store Experience
No more pushy sales staff .. huge bonus ... dealt with Greg who was an absolute diamond .. highly recommend Swindon Branch of DFS
17 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Fantastic service,Highly recommended
My experience was great because the staff member was very helpful, friendly, attentive and listened carefully to what we needed.He took time to explain different products clearly, answered all our questions patiently and helped us find exactly what suited our home and budget.There was no rush and we felt well looked after throughout our visit.
The company has excellent knowledge team members who provide helpful professional service,the atmosphere feels welcoming,its great to see that customer care is clearly a priority.
16 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience at DFS
Great experience at DFS. Although I already knew what I wanted there was a great selection to browse and I did not feel under pressure at any point while I was looking or buying.
16 juni 2026
Antwoord van DFS Furniture - Swindon
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
The sales person was really helpful
The sales person was really helpful, understanding and explaining everything. Really pleased with the service
15 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
We had the pleasure of being looked…
We had the pleasure of being looked after by Nick Hartley-Smith today.
This is the very first time we’ve ever bought a sofa from new so we had a lot of questions.
Nick was super knowledgeable and patiently answered all of the many questions we had and helped us choose a sofa set up that would meet our very specific requirements. We are delighted with the corner sofa we chose and can’t wait for it to arrive!
Thank you Nick! 5 star service ⭐️ ⭐️⭐️⭐️⭐️
15 juni 2026
Antwoord van DFS Furniture - Swindon
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Pina was fantastic
Pina was fantastic - needed a sofa on a quick turnaround, she was very helpful and thorough, whilst also getting the job done!
13 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
Helpful and knowledgeable staff, and not pushy with trying to sell extras
14 juni 2026
Antwoord van DFS Furniture - Swindon
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
went to the Swindon store to browse..
Well I went to the Swindon store just to browse for a potential sofa and found one I liked and then was approached by piña who was very helpful and not pushy and answered every question I had and out my mind at ease so much so I went back a week later to make sure she had my order in her name and was brilliant through the whole process!
13 juni 2026
Antwoord van DFS Furniture - Swindon
Good Afternoon,
Thank you for taking the time to leave us a 5* review. We’re happy that Piña met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Was greeted my a lovely lady pria
Was greeted my a lovely lady pria?
I knew exactly what I wanted to order. I was shown around the store & offered different styles & leather styles. Everything was explained to be in great detail. Im really happy with my sofa choice & my experience was lovely & relaxed . Friendly service. Thankyou ☺️
13 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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