Upon arrival to the store myself and my daughter were greeted by a lovely lady whom smiled and said hello, and then allowed myself to use the bathroom. My daughter and I had a look around and the s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Pina was really helpful: she gave me all the information I needed to make an informed decision. She explained things about the sofa fabric that I didn’t know about and needed to know and she patiently... Toon meer
Bedrijf heeft geantwoord
Really great experience in Swindon store with Pina. Very relaxed look around the store, trying out all sofas and making decisions. When we were ready to buy, Pina was informative, polite and efficient... Toon meer
Bedrijf heeft geantwoord
A really friendly service! We were able to take our time choosing what we wanted without any pushy sales, the staff were helpful and efficient and the store spacious and light. Pina served us and p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Wootton Bassett Road, SN5 8WF, Swindon, Verenigd Koninkrijk
- 0333 999 9765
4,9
Uitstekend
4K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great range of sofas
Great range of sofas, we already knew what we wanted and seeing the exact sofas made our mind up, also very helpfull sales person who gave us some usefull tips.
13 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I received great customer service
I received great customer service. The salesman allowed me time to select a colour of my choice as well as guiding me through what would work best for me and my living room.
13 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Great experience today purchasing our new sofa. As luck would have it the sofa we saw online was in store in the colour we wanted. It was great to find out how comfy it was. Jamie was very helpful and informative and we appreciated that he made sure we had all the info we required and what to expect from the delivery process. Thank you 😁
13 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Friendly, knowledgeable staff
Friendly,helpful, knowledgeable staff.
No hard sell just helpful and honest. Smooth, stress free transaction.
12 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very good experience
Very good experience . Was allowed to learn ok around shop without being approached by a member of staff. Was given a drink.
Very knowledgeable about the product, explained everything clearly.
Very friendly.
Served by Jamie.
11 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Lisa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Help offered as we entered the store
Help offered as we entered the store. Pleasant and informative staff prepared to find out answers if they needed to. Hannah and Adam were helpful and efficient in helping us and explaining the various options relating to our furniture choices .
11 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Michael,
We are really grateful for your kind words and for sharing your experience in our store with Hannah & Adam. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
5 star product
Excellent 5 star product and service with very friendly staff. Adam was extremely helpful
11 juni 2026
Antwoord van DFS Furniture - Swindon
Hello John,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent customer experience
Excellent experience buying furniture from DFS in Swindon today. The salesman Jason was friendly and engaging, never pushy. He ensured we were happy with the furniture before completing the sale.
7 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Very pleased with our sofa
Very pleased with our sofa. Lady in the store was very helpful and clear on how the process works re ordering to delivery and aftercare. Would recommend.
4 januari 2026
Antwoord van DFS Furniture - Swindon
Hello Alice,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
very good customer service.
very good customer service.
Thank you Mr Jason (Swindon DFS Furniture)
31 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Everything good
6 juni 2026
Antwoord van DFS Furniture - Swindon
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Friendly staff that wait for our…
Friendly staff that wait for our interaction. Thorough with detail and knowledgeable.
Great experiance
5 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Mr Wright,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Order from dfs
I ordered a sofa from dfs. I was very pleased with my new sofa it was delivered on the date they said and unpacked all boxes and rubbish taken away
29 december 2025
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
I had to place my order over the phone…
I had to place my order over the phone as I was having problems with the website.The young lady was extremely helpful.
2 juni 2026
Antwoord van DFS Furniture - Swindon
Hello Wendy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Pina was very knowledgeable and…
Pina was very knowledgeable and helpful. Made our decision very easy and stress free.
31 mei 2026
Antwoord van DFS Furniture - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Nick
Nick, our salesperson was excellent! He made us feel even more confident in the choice we made to buy this sofa! Keeping us informed with everything we needed to know and perfectly explained everything with no confusion! 10/10 service
31 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful for salesman
29 mei 2026
Antwoord van DFS Furniture - Swindon
Good Morning,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Jordan
DFS Customer Support
Antwoord van DFS Furniture - Swindon
Good morning,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
We are very sorry to see that you've rated DFS 1 star, this is very disappointing and we apologise for any inconvenience caused.
As there hasn’t been much information provided about your order in your review we are unsure of the issue you have experienced. If you would like to contact our Customer Service Team one of our advisors will be more than happy to assist you. Please contact them on 0333 9999 777.
Kind regards,
Lia
DFS Customer Support
Told us all the little details which…
Told us all the little details which you can’t get online.
Very good sale man.
28 mei 2026
Antwoord van DFS Furniture - Swindon
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
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