We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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Lees wat reviewers zeggen
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Toon meer
Bedrijf heeft geantwoord
Purchased a sofa today from DFS in Truro Trystan the sales advisor was a very knowledgable and helpful young man without overselling and being pushy. Would definitely speaking to him.
Bedrijf heeft geantwoord
Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Verenigd Koninkrijk
- 0333 999 9508
4,9
Uitstekend
3K reviews
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Tristan was very friendly
Tristan was very friendly, helpful and knowledgeable about the products. No pushy sales tactics were used
18 juli 2026
Antwoord van DFS Furniture - Truro
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Mariangela at Truro DFS was so helpful…
Mariangela at Truro DFS was so helpful throughout the entire process. Thank you.
18 juli 2026
Antwoord van DFS Furniture - Truro
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Plenty of choice friendly staff
Plenty of choice friendly staff. Dan from Truro was very good at explaining everything to us and very pleasant
15 juli 2026
Antwoord van DFS Furniture - Truro
Hello Sandra,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - Truro
Hello Mrs Gamble,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Dan was friendly and took time to…
Dan was friendly and took time to answer all our question.
13 juli 2026
Antwoord van DFS Furniture - Truro
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Not pushy let us walk around and view…
Not pushy let us walk around and view the showroom but was there when we needed it
2 juli 2026
Antwoord van DFS Furniture - Truro
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Dan in the Truro branch was absolutely…
Dan in the Truro branch was absolutely amazing with helping us purchase our first sofa!!
Excellent customer service and a smooth sailing experience!!
Thankyou!!
12 juli 2026
Antwoord van DFS Furniture - Truro
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
DFS, GETS IT RIGHT ES…
Couldn't fault the service from start to finish, we felt looked after from the moment we walked in. Great customer service 5 stars. Staff were attentive and easy to talk too with no hard sail patter.
11 juli 2026
Antwoord van DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Honest, friendly advice, given with no pressure to buy.
From the moment I was greeted, by Trystan, I was made to feel welcome. At no time did I feel pressurised but I was left to view the furniture in my own time, knowing there was helpful, friendly advice available to me, if I needed it.
When the time came, the advice I was given was well explained and given with, what I felt, was my best interests at heart - not given to make a quick sale, or one that wouldn't have suited my requirements. My whole shopping experience was a pleasure.
28 juni 2026
Antwoord van DFS Furniture - Truro
Hello Jonathan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
‘Everything you’d want from a Sales Advisor’
Trystan, our advisor, is a very approachable, friendly, polite & informative representative, without being ‘pushy’. He clearly has good knowledge of the product & services, he was reassuring with the answers he provided to the questions we had. He is an excellent Sales Representative & a credit to your company.
10 juli 2026
Antwoord van DFS Furniture - Truro
Hello Molly,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Very satisfied with my purchase.
Went into my local DFS store and was helped by Trystan both times. He was very happy to help me and provided me with all the information I required prior to my purchase. Extremely good customer service and would highly recommend both the store and staff to any prospective buyers.
10 juli 2026
Antwoord van DFS Furniture - Truro
Hello Craig,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great store, lots of choice and friendly informed staff.
This was our second visit to the Truro store, this time to purchase. We found the sales associate Toby to be very helpful and informed, not pushy just helpful and being a good saleperson, he was honest about sizing so help us choose a good option.
Store was nicely busy and we found all the sale people to be friendly and helpful.
9 juli 2026
Antwoord van DFS Furniture - Truro
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Dan was incredible
Dan was incredible, super helpful and very knowledgeable. 5 stars all the way
7 juli 2026
Antwoord van DFS Furniture - Truro
Hello Adrian,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The sale guy Dan was great answering…
The sale guy Dan was great answering all my questions no pressure sale a great asset to you company
7 juli 2026
Antwoord van DFS Furniture - Truro
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Dan.
Kind Regards,
Jordan
DFS Customer Support
Friendly staff
Friendly approachable staff. Helpful in assisting in the purchase of the right sofa.
2 juli 2026
Antwoord van DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
I would like to say thank you to…Tyrstan
I would like to say thank you to Trystan who helped me find a sofa yesterday? I've had a nightmare trying to find one, and he was brilliant. Very knowledgeable, very professional, and we also had a laugh, which is what I like after my experience yesterday , I will definitely be coming back to three milestone turo store.😀😀
4 juli 2026
Antwoord van DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Truro
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - Truro
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Lovely seamless sales experience
Lovely seamless sales experience. Nat knew all her stuff and lead me threw the sale with ease.
3 juli 2026
Antwoord van DFS Furniture - Truro
Hello Cathy,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Happy…
Dan was great at explaining everything regarding the sofa and the payment options and the measurements and was very professional yet friendly. Would definitely recommend!
30 juni 2026
Antwoord van DFS Furniture - Truro
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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