The young man who served me was very knowledgeable about all the products available, extremely polite & helpful. Great experience all round. Thank you
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Customer service was excellent. Always checking in and never pushed us into purchasing anything. Gave us time to think and come back when decided. Very kind, friendly and welcoming.
Bedrijf heeft geantwoord
We had such a wonderful experience, Andy was super knowledgable and helped us get the sofa we wanted by tailoring the sofa to our specific requirements. Really helpful and explained everything clearly... Toon meer
Bedrijf heeft geantwoord
Good customer service. Andrew remembered us from our last visit and did all he could to ensure that we had the choice of options we required
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Geschreven door het bedrijf
Contactgegevens
Stirling Road, Unit 1A, YO30 4XZ, York, Verenigd Koninkrijk
- 0333 999 9849
4,9
Uitstekend
4K reviews
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Antwoord van DFS Furniture - York
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
We can recommend DFS
The staff were very helpful and explained everything that we wanted to know.
19 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Happy with the service
Your staff member was very friendly and could answer all my questions
19 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - York
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Fenella was very helpful. She explained all the products and services thoroughly. She also made us feel at ease. it was a pleasant experience and would recommend dfs friends and family. And would definately use again.
18 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff help.
18 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Antwoord van DFS Furniture - York
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Antwoord van DFS Furniture - York
Hello Jinto,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great Experience
Great customer services here. I was served by Finella. She was fantastic and really supported me with chosing the perfect sofa. She was very informative and knowledgeable and explain things clearly and thoroughly to help me make a decision without being too pushy. 10/10 Thank you.
9 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, product knowledge excellent.
Nothing was too much of a problem
13 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Amazing service!
6 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Rose who served us very knowledgeable…
Rose who served us very knowledgeable about the corner unit we were interested in,
She made us aware of the things available to add,
And we did she explained some of the things we might want to add , at know time did we feel pressure to spend more
12 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Assistant knew everything we needed to…
Assistant knew everything we needed to know about the sofa we purchased
11 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent experience
Excellent customer service as always. Friendly and knowledgable staff. I have bought from here many times and never disappointed.
27 juni 2026
Antwoord van DFS Furniture - York
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Barney was very helpful and friendly
Barney was very helpful and friendly . Wasn't pushy and gave us space when needed to decide what we wanted. Very knowledgeable also on thw different products available
10 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Customer service was really good
Customer service was really good. Not too pushy understood what we wanted. Spoke to manager who rang another store, which had our furniture in for visual purposes. Didn’t rush us and gave us space. To look around the shown room. She was really nice.
8 juli 2026
Antwoord van DFS Furniture - York
Hello Michelle,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
All the staff were really helpful
All the staff were really helpful , not pushy at all. We ended up speaking to Emily and she took us outside to view the fabrics in daylight which was super helpful. Would recommend anyone to go here if only for the lovely staff.
7 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The sofa and chairquality products and helpful…
The quality products and helpful friendly staff
8 juli 2026
Antwoord van DFS Furniture - York
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwoord van DFS Furniture - York
Hello Garry,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady who helped me was wonderful…
The lady who helped me was wonderful sadly I can’t remember her name but her daughter is called Mina and she works in IKEA2 doors down.
She was very helpful. I’m very professional. She listened to what I had to say and we chose accordingly. Can’t speak highly enough about her. Thank you so much.
7 juli 2026
Antwoord van DFS Furniture - York
Hello Marina,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
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