Arrived with in a couple of days of ordering, well packaged, good job as the outer box was quite damaged, hopefully everything works ok. Won’t know as bought for my sons birthday in a couple of weeks... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic service all round From ease of navigating the website to next day free uk delivery. Would recommend to anyone looking to buy audio equipment. Well done to all the team
Bedrijf heeft geantwoord
Fantastic product at a fantastic price. The quickest delivery Ive ever had. Ordered products around lunch time and had them delivered just after breakfast the following day. Will definitely place a... Toon meer
Bedrijf heeft geantwoord
I initially contacted Digitalis customer services, for advice on the upgrades to the Pro-Ject E1.2 turntable and what active speakers would make a good match, as an entry level system. They we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Digitalis Direct
Geschreven door het bedrijf
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Contactgegevens
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Verenigd Koninkrijk
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
4,9
Uitstekend
602 reviews
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Great experience!
I recently bought a turntable/speakers combo on Digitalis Direct and the experience was great. I contacted the customer service because there was an issue with PayPal and Liam (shout-out to Liam!) was very nice and helpful! He replied very quickly to my emails and shipped my order almost straight away! I was very impressed!
I received my parcel on Sunday, by DPD, which is absolutely great!
Everything was safely packaged as well!
5 stars for the service and thanks again to Liam for your help!
10 oktober 2025
Antwoord van Digitalis Direct
Thank you for the review Ilaria! It was a pleasure helping you, we're sorry you experienced an issue but hope you enjoy your order!
Excellent and very happy with my purchase
Excellent customer service as no tracking information was originally provided but this was rectified immediately as soon as I reaches out. Very happy with my purchase
15 september 2025
Antwoord van Digitalis Direct
Thank you for the review Francisco! We're sorry there was an issue with the tracking number but when problems arise we take great care in amending as soon as possible for the upmost customer experience!
Great price
Great price, easy ordering and next day delivery. Item was securely packaged. Effortlessly transaction
24 september 2025
Antwoord van Digitalis Direct
Thank you for the review Ian!
I am giving this company 5-star
I am giving this company 5-star. As with previous customer, I was impressed with Peter, the customer service person who dealt with my request. He arranged to have the tape deck replaced which arrived the day after in excellent condition! Amazing. Thanks, Peter.
2 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Joy! We will always help our customers when they experience any issues with their purchases, we're glad we were able the assist you!
I ordered audio equipment from Amazon…
I ordered audio equipment from Amazon they somehow duplicated the order and two lots of equipment was delivered. The speakers came Digitalis I phone and explained the problem. A very nice man called Peter told me to return them which I did personally and can't believe the superb service I received. Instant refund. Shall recommend this company to anybody buying audio equipment. Many thanks for your help Peter
2 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for the review Anthony! Glad we could help you with your issue!
Great service provided
Ordered a Sub platter upgrade for a Pro-ject turntable . I found the website easy to use & to place the order . Item received the next day , well packaged & very pleased with the service provided .
26 september 2025
Antwoord van Digitalis Direct
Thank you for your review David! We strive to make our service as easy to navigate and delivery as quick and smooth as possible! Hope you enjoy your sub platter Upgrade!
Just a great service and I love the…
Just a great service and I love the deck and speakers
23 september 2025
Antwoord van Digitalis Direct
Thank you for your review Colin! We hope you enjoy your turntable and speaker package!
Quick delivery and quick response…
Quick delivery and quick response support team great piece of kit
23 september 2025
Antwoord van Digitalis Direct
Thank you for your review Teresa!
Antwoord van Digitalis Direct
Thank you for your review Pete!
Really fast delivery
Really fast delivery. Ordered in the afternoon, dispatched straight away and delivered early next day. Good quality product at competitive price.
22 september 2025
Antwoord van Digitalis Direct
Thank you for your review Peter! We aim to get our orders dispatched as quickly as possible so you can get to enjoying your purchase!
Great product, great Service
Ordered ‘Audio-Technica AT-LP60X Turntable + Edifier R1000T4 Maple Speaker Package’, great price compared to anywhere else. When I had a query Julie responded the next day and was really helpful. Faultless.
17 september 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Liv! Glad we were able to help!
Super fast delivery
Super fast delivery, goods exactly as described and overall, very pleased.
15 september 2025
Antwoord van Digitalis Direct
Thank you for your review Jim!
Great value and great customer service…
Great value and great customer service when I had questions/issues with the product. Overall very good.
26 augustus 2025
Antwoord van Digitalis Direct
Thank you for your review Anna!
Efficient Service
My experience dealing with Digitalis Direct is very positive. There was a slight problem with an initial order but this was quickly dealt with and promptly resolved. Would recommend Digitalis Direct. I would certainly buy from this company again. 5 stars.
11 september 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Martin! Glad we could resolve your issue!
Elder brother purchased a steepletone…
Elder brother purchased a steepletone music system. Model Boston. Came well packaged and with all the components. Absolutely wonderful item. Good service from supplier company as courier kept mucking about but company always helping to sort out the courier. Would recommend to any person thinking to use this company. Very professional. 10/10
12 september 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Samantha! We're glad you enjoy your purchase!
“It did exact what it said on the tin.”
8 september 2025
Antwoord van Digitalis Direct
Thank you for your review Rob!
Great service and help regarding a…
Great service and help regarding a faulty part. Digitals Direct contacted the manufacturer and arranged a replacement for me which was then sent out within a couple of days.
18 augustus 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Carol! We will always assist our customers when they have a faulty part in their order and make sure they are completely satisfied. We're sorry you experienced this issue but glad we could help fix it for you.
Perfect In Everyway!
Perfect in everyway, great price, quick delivery and spot on communication!
4 september 2025
Antwoord van Digitalis Direct
Thank you for your review Paul! It's nice to be called perfect every once in a while! :)
Great service arrived promptly
Great service arrived promptly. Everything works well very happy
18 augustus 2025
Antwoord van Digitalis Direct
Thank you for your review Jeremy! Glad to hear you got your order quick and working well!
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