Arrived with in a couple of days of ordering, well packaged, good job as the outer box was quite damaged, hopefully everything works ok. Won’t know as bought for my sons birthday in a couple of weeks... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Fantastic service all round From ease of navigating the website to next day free uk delivery. Would recommend to anyone looking to buy audio equipment. Well done to all the team
Bedrijf heeft geantwoord
Fantastic product at a fantastic price. The quickest delivery Ive ever had. Ordered products around lunch time and had them delivered just after breakfast the following day. Will definitely place a... Toon meer
Bedrijf heeft geantwoord
I initially contacted Digitalis customer services, for advice on the upgrades to the Pro-Ject E1.2 turntable and what active speakers would make a good match, as an entry level system. They we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Digitalis Direct
Geschreven door het bedrijf
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Contactgegevens
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Verenigd Koninkrijk
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
4,9
Uitstekend
602 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Great customer service
Order received within 24hrs. Follow up call from them to confirm tracking details . Excellent service!!
14 november 2025
Antwoord van Digitalis Direct
Thank you for your review Steven!
Quick delivery
Quick delivery
And well packaged
The record player is a xmas present so cant comment on that
But very pleased overall
12 november 2025
Antwoord van Digitalis Direct
Thank you for the review Melissa! We hope they enjoy their excellent present!
Best price and rapid delivery
Best price and rapid delivery. Couldn’t ask for anything more. Simply perfect
11 november 2025
Antwoord van Digitalis Direct
Thank you for your review!
Antwoord van Digitalis Direct
Thank yoy for your review Benjamin!
Great service
Great service, fantastic price and very quick delivery. My daughter is over the moon. Would definitely use again. Thank you.
3 november 2025
Antwoord van Digitalis Direct
Thank you for the review Paul! We're glad your daughter loves it and look forward to serving you again soon!
Cannot fault the customer service
Cannot fault the customer service. I’ve never experienced better. Great communication, so helpful, efficient, professional and yet still friendly and amiable. Will definitely use Digitalis again. Can’t recommend them highly enough
11 november 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you very much for the kind words Ivan! We pride ourselves on our customer service and put our all into giving the customer the best possible experience! It means a lot to us when we see such praise in a review, we can't wait to serve you again!
Good product and 5% discount too
Good product and 5% discount too. Would have got 5 stars if next day but took 2 days so can’t really complain.
30 oktober 2025
Antwoord van Digitalis Direct
Thank you for your review Jon! We sincerely apologise for the delay in delivery.
Antwoord van Digitalis Direct
Thank you for your review Claire!
Quality aerial
Fast delivery, well packaged. Small and compact but very powerful the cable supplied was the perfect length. will definitely buy again thank you.
31 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Paul! We're glad you enjoyed our service and find the product suitable. We look forward to serving you again!
Top quality turntable and speakers
Top quality turntable and speakers, delivered and packaged well.
Great communication too regarding delivery.
Thanks.
26 september 2025
Antwoord van Digitalis Direct
Thank you for your review Robert! Glad you enjoy your package!
Antwoord van Digitalis Direct
Thank you for your review Christine!
Had a few issues trying to figure out…
Had a few issues trying to figure out my new record player and Peter couldn’t have been more helpful . He let me send it back so he could inspect it and kept me in the loop. Highly recommend!
15 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Shauna! We're sorry you experienced an issue but glad we were able to help you promptly!
Antwoord van Digitalis Direct
Thank you for your review Lynn!
Faulty turntable
Had a faulty turntable I bought about 18 months ago. Peter at Digitalis took all the details and promised to call me back later in the day. True to his word he called and advised he hoped to send a replacement and would confirm in the morning. Again as promised he called to let me know the replacement turntable was on its way. Superb first class service..could not be better.
21 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review! When a faulty product does arise, we work tirelessly to get the issue sorted so you, the customer, can get back to enjoying your product! Glad we could be of assistance!
Great customer service
Ordered a turntable and speakers via Amazon. Had a problem with a hinge . Amazon didn't seem to have a facility to raise a query. Spoke to Peter at the supplier. He identified the issue and sent replacement by return. All good now. Very impressed by excellent customer service. Thank you!
16 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Elizabeth!
Superb service
Superb service, as I ordered around 15:00 on Tiesday and got the product (a very effective Pro-ject record and stylus cleaner set) on Wednesday at around noon.
13 oktober 2025
Antwoord van Digitalis Direct
Thank you for your review Tony! We ship all orders on our website on a next day service if ordered before 4pm Monday to Friday!
Very quick and efficient customer…
Very quick and efficient customer service. Great experience.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Anna!
Bought a record player stereo for…
Bought a record player stereo for Christmas present, little problem ordering, but customer service excellent when I contacted them. Arrived next day ,
16 oktober 2025
Review zonder uitnodiging
Antwoord van Digitalis Direct
Thank you for your review Paula! Very impressive you are already prepared for Christmas, we hope they enjoy their present!
Great value for money
Price, quality of product, swiftness of delivery. Great value start record player for my son.
10 oktober 2025
Antwoord van Digitalis Direct
Thank you for your review Leighton! Hope your son enjoys his record player!
Great delivery time
Great delivery time, item not tried as it is for a Christmas present
10 oktober 2025
Antwoord van Digitalis Direct
Thank you for the review Gary! We admire your organisation skills already buying Christmas presents! Hope they enjoy their present!
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