Direct Drainage Reviews 

Always very efficient, keep you informed of progress and deliver as promised

Everything went as planned, arrived next day.

Great value cheapest on net. Extremely well packaged and arrived on time. User friendly site.

I ordered the part (Auto-stopper for EL series blower) and it arrived the next working day, which was great. Unfortunately I had ordered the wrong switch, it seems that there are more than one type of switch for this blower, fortunately I managed to use the micro switch from this assembly and so didn't have to send it back.
Generally I find Direct Drainage very good for parts for the EL Series Blowers.

A pump got damaged in transit . Picked up next day and new one delivered the day after. No qualms. All sorted out without fuss. Fantastic customer service. Kept informed every step of the way.

The ladies that i spoke to, on the chat, email and telephone were extremely professional, knowledgeable, polite, helpful and a credit to the company.

Thank you John

Prompt and fast service always helpful

Ordered a green control panel kiosk, good quality and delivered quick

Easy to order online.
I made a mistake and ordered the wrong parts package, phoned them up & spoke to Libby. Extremely
helpful. She explained all I needed to do was to put in the correct part order online and pay for it. Send back the wrong parts package and a like for like swap was done and refund for the replacement sent on receipt of the wrong part.
Thank you Libby

Pleasant people on the phone,affìeict deverily,will keep using them.
Great for my work.

Perfect do just as they say

Prompt and efficient

Lovely clear website containing all the information I required.
Decent price - but a pity the air pump was made in China.
Very quick postage and well packed.

Extremely helpful, great service

Excellent service will definitely use them again prompt and efficient

Very knowledgeable helpful staff with

I ordered a pump for our treatment plant. Unfortunately they were awaiting delivery from the manufacturer. They kindly offered an alternative knowing we needed it quickly and chased the manufacturer also. The pump arrived two days later and it was the original pump we ordered. Prompt service and reasonable prices.