Direct Residential Reviews 

Linda Farouk has always gone the extra mile to ensure we’re kept up to date. Her positive feedback has been appreciated. We highly recommend Direct Residential to anyone. Quick easy and professional service every time.

Great communication and support throughout our tenancy, clear and organised procedure when registering as tenants, estate agent Ben Mills was very helpful, warm and approachable. Thank you for making out experience a positive one!

Everyone at Direct Residential went above and beyond making sure we had everything sorted and got the apartment we wanted. A massive thank you to everyone in the office and to Anna and Ben! Couldn’t recommend them more, they are really kind and super helpful!

Everyone I have had communication with at Direct Residential has been efficient and professional. They work well as a team. Nick and Linda have been particularly helpful with working through a difficult situation with me. Nothing has been too much trouble.

Leased a property through Direct Residential for the past 3 and a half years and experienced excellent, professional and friendly service always. Thank you to the staff at Direct Residential Epsom.

The agency, more specifically Anna has been so helpful during the lettings progress. We are grateful for their efficiency and commitment.

Easy and confident to approach to ask anything without hesitation.
Really appreciate for being so professional in dealing with things related to rent.

All the team involved in helping me with my new rental property have been fantastic.They have sent me all paperwork very Fast.In particular thanks to Anna who helped me during a particularly difficult personal time.I will highly recommend this estate agent.

I am very pleased with the service Direct Residential provide. Since moving in almost a year ago, any issue we have had have been resolved quickly and efficiently thanks to the whole team - especially Harrie who is always very pleasant and efficient. Recently the washing machine at our rented house stopped working and we had a new one within 2 days! I would highly recommend Direct Residential!

Harrie's assistance throughout the entire process was exceptional. She made everything stress-free and efficient from start to finish. Her professionalism, attention to detail, and genuine kindness were truly remarkable. With her guidance, everything was completed accurately and seamlessly. Thank you, Harrie, for your outstanding assistance!

Absolutely fantastic experience. Linda, Ben, Anna and team are all an absolute delight to deal with. I would highly recommend them.
5 star ⭐️⭐️⭐️⭐️⭐️.
So pleased to have found them.

I am very glad that we rented a house through this agency. They solve all problems that arise very quickly. I recommend this agency to everyone, 100% responsible and reliable!!❤👍👍👍👍

Anna and Ben were amazing. The whole process was smooth and efficient. Highly recommended for anyone

Best experience with Direct Residential to rent a property. Application process was so easy and convenient, The staff was super friendly and kind. Never experience this way of renting before. Thank you Direct

Great agents, Very helpful and answered all our questions and concerns quickly.

Whilst our landlords are not very amenable, Harrie at Direct residential has been excellent as is Linda Farouk and the lady that does our 6 month checks.
Response is fast albeit there are usually delays created by the landlords.

Direct Residential offers a complete service and has been exemplary throughout all of my dealings with this exceptional company. The Staff are always happy to help in any way possible and communication is swift and efficient. I have no hesitation in recommending this professional and hard working company.

Great service and knowledgeable.

Super helpful!

Whenever we have had any sorts of issues they resolve them within days and follow up to make sure everything has gone smoothly.

Would definitely recommend Direct Residential!

Direct residential is hands down the best lettings agency I have ever had to deal with. I was worried about my move to the London area as I had heard horror stories of landlords and letting agencies in the south.
But direct residential have been nothing but extremely kind and accommodating to me. I had a leak in my kitchen which unfortunately caused some damage to the flooring. Direct residential were so quick to come round, assess the damage and get the leak fixed. They even got me brand new flooring put in just in time for Christmas! I’m so pleased that they were able to fix everything so quickly.

They kept me up to date with all the work being done on the flat via WhatsApp and calls, made sure I was always in the loop. And even rushed over at midnight when I had been silly and got locked out!

Wonderful self run lettings agency that strive to care for their tenants. Direct residential clearly hold their values close to home. What every lettings agency should be like! Thanks so much guys! Your awesome.
But also my landlord was great! And direct residential clearly make sure they landlords they work with have those same values in mind.
I’m planning on staying in my apartment for quite some time. Partly because I know that this lettings agency will take care of my apartment and us!