Flights, transfers & resort lovely. Expectations for the budget hotel were low, but not even met. Breakfast dreadful with hygiene/health concerns with caged budgie in breakfast room. Foyer toilet was... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I have to say that everyone in the Dublin office that I dealt with from booking to departure were amazingly helpful professional and courteous also Rich the resort manager was a true gentleman, help... Toon meer
Bedrijf heeft geantwoord
From start to finish all went smoothly especially Salzburg airport on return which can be a nightmare. Staff were very friendly and helpful and our hotel Schweuzerhif was suoerb
Bedrijf heeft geantwoord
Nodlaig was very helpful in planning stages and responded quickly to queries. Bus transfer and info all good. Communication good on way home when flights were affected by weather. We had little need f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Directski.com
Geschreven door het bedrijf
Directski.com was founded in early 2000 by two Irish entrepreneurs and ski enthusiasts who had a vision to create the world’s first online ski holiday company.
Our ethos was, and still is to this day, to provide a simple, low cost way to book your ski holiday online, without the need for expensive brochures and high street shops.
Directski.com has always been a champion for making great ski holidays affordable for all.
Contactgegevens
Ierland
- www.directski.com
4,8
Uitstekend
369 reviews
Zo gebruikt dit bedrijf Trustpilot
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Expectations dashed at Hotel Neue Post Zell am Sea
After three years with no holiday to the slopes due to COVID we were really looking forward to our stay at Hotel Neue Post, Zell am Sea. However our expectations were dashed at dinner on our first night when we were served ‘braised beef’ which was so tough it could neither be cut, chewed or eaten! There was no choice of main course - just one main or vegetarian. The dessert left much to be desired, again no choice, take it or leave it. No one seemed to be familiar with the phrase - it’s all in the presentation. After a week of really poor meals I feel justified in writing - Neue Post hotel does not warrant 4 stars. The meals were in no way adequate for skiers after an arduous day on the slopes!
28 januari 2024
Antwoord van Directski.com
I'm so sorry to hear that you didn't enjoy the food at the Neue Post. We will be in touch with you shortly to discuss your experience in more detail.
Kind regards,
Laura
Customer Experience Director
chicks on sticks ski holiday .
A very good holiday from start to finish. Excellent travel, accommodation first class, convenience to ski hire, apre ski, all within 50 metres from hotel. Staff at hotel lovely, pleasant and helpful. However would have been nice to meet our ski rep once face to face. All contact was by text.
23 januari 2024
Antwoord van Directski.com
Thanks for your feedback and comments. Our resort team are very happy to come and meet you when requested. Pleased to hear you enjoyed your holiday overall.
Kind regards,
Laura
Absolutely fantastic customer service…
Absolutely fantastic customer service from the start of the booking process to the Rep dropping us off at the Airport. We felt very well taken care of!
15 januari 2024
Antwoord van Directski.com
That's lovely to hear, thanks so much for giving us your feedback.
Superb Company and Great Value for Money
Fantastic experience, particularly for newbie skiers. Great value for money too and really friendly and helpful staff. Recommend hugely.
22 januari 2024
Antwoord van Directski.com
Thank you so much for your feedback, delighted to hear you enjoyed your first ski holiday with us!
Laura
Seamless airport experience- no delays…
Seamless airport experience- no delays or long queues.
Ski instructor was amazing - Jackie is her name
Hotel Tyrol excellent especially wrt food & spa
14 januari 2024
Antwoord van Directski.com
The Hotel Tyrol is a super spot. Delighted to hear you enjoyed your holiday with us.
Laura
We had an excellent time hotel was…
We had an excellent time hotel was perfect and our on site rep was a great help
14 januari 2024
Antwoord van Directski.com
Thank you very much for the feedback and positive comments.
Kind regards,
Laura
Mayrhofen Trip.⛷️
Mayrhofen Trip.
DirectSki are always so helpful from start to finish. Flights and transportation were as per schedule.
Accommodation was clean with a nice breakfast. Resort manager was at hand when needed.
Tip: use the locker’s at the top of the pennkan bahn to store equipment. ⛷️
21 januari 2024
Antwoord van Directski.com
Delighted to hear you enjoyed your holiday! Thanks for the lovely feedback.
Laura
Great ski holiday company and would…
Great ski holiday company and would highly recommend it 👌
21 januari 2024
Antwoord van Directski.com
Thank you!
Good service well delivered and nice…
Good service well delivered and nice representatives.
18 januari 2024
Antwoord van Directski.com
Thank you Andrew!
Kind regards,
Tiffany
Very well organised trip & we felt very…
Very well organised trip & we felt very well supported by our rep. Good accomodation & very easy easy transfers.
8 januari 2024
Antwoord van Directski.com
So happy you enjoyed your holiday with us in Zell am See!
Kind regards,
Tiffany
Never a issue really helpful
Never a issue really helpful. Value for money too. Reps are very helpful to.
15 januari 2024
Antwoord van Directski.com
Thank you Tom!
I will pass your praise to Jordie and Lynsey :)
Kind regards,
Tiffany
Overall it was a great holiday
Overall it was a great holiday, good hotel and reasonably priced. Our bus transfers were slow and slightly confused both ways, otherwise our holiday was excellent, we would be happy to repeat it.
15 januari 2024
Antwoord van Directski.com
Thanks for your feedback, sorry to hear transfers were not as expected. Glad to hear the holiday well well otherwise.
Well organised, reliable company.
Well organised. Good coach transfers. Excellent resort manager. Excellent hotel.
15 januari 2024
Antwoord van Directski.com
Thank you for your review! I will make sure Olivia receives your praise :)
Kind regards,
Tiffany
We love directski
We love directski - used Topflight before - but the online version is terrific for browsing resorts and hotels. The staff are really knowledgeable and are on hand for anything you need.
14 januari 2024
Antwoord van Directski.com
Thank you for your review!
Our in-house Technology Team will be happy that you were impressed with your booking experience on Directski.com. You can imagine that a lot of work goes into our online platforms.
It is wonderful to see that you enjoyed both booking your holiday as well as holidaying in Zell am See. We hope to have you back!
Kind regards,
Tiffany
Excellent website
Excellent website - very informative and clear and very user friendly
4 januari 2024
Antwoord van Directski.com
Thanks Patricia.
Our Technology Team will be delighted to know how pleased you were with the online booking process. Here's wishing you a fabulous holiday in Austria!
Kind regards,
Tiffany
Does what is says on the tin...
Does what is says on the tin! Used several times. Never any major hassles. Back for more. Expect to be back again in the future.
11 januari 2024
Antwoord van Directski.com
Dear Paul,
Thank you for your lovely review.
Wishing you a wonderful upcoming holiday!
Kind regards,
Tiffany
Great service from Directski
Great service from Directski, and especially Jon the Rep/Resort Manager, at Directski, for Arinsal.
Jon was always available, very helpful, and consistently there to help make the holiday as great an experience as possible. No question was ever too much trouble and he made sure we were looked after, whether with the Hotel, the Ski School, or just general information on the Resort. Thanks Jon.
11 januari 2024
Antwoord van Directski.com
Thank you for this glowing review, Alan!
We are delighted to see how much you enjoyed your holiday in Arinsal and will happily pass your kind words to Jon.
Kind regards,
Tiffany
Good weather good facilities good…
Good weather good facilities good accomodation good organisation excellent resort manager Guiseppe
8 januari 2024
Antwoord van Directski.com
Thank you Donal!
We will make sure your compliments reach Giuseppe and are so happy that you enjoyed your holiday in Italy!
Kind regards,
Tiffany
Antwoord van Directski.com
Thank you, John.
We are very much looking forward to welcoming you to Austria!
Kind regards,
Tiffany
Great selection of resorts and hotels
Great selection of resorts and hotels, super prices
1 december 2023
Antwoord van Directski.com
Thanks for your review Shane!
We can't wait to welcome you to Arinsal.
Kind regards,
Tiffany
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