Dobbies Garden Centres - Perth Reviews 297

TrustScore 3 uit 5

2,8

Huntingtower Park, Crieff Road, PH1 3JJ Perth, GB


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Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... Toon meer

Beoordeeld met 1 van de 5 sterren

Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... Toon meer


Bedrijfsgegevens

  1. Tuincentrum

Geschreven door het bedrijf

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contactgegevens

  • Huntingtower Park, Crieff Road, PH1 3JJ, Perth, Verenigd Koninkrijk

2,8

Gemiddeld

TrustScore 3 uit 5

297 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

What has happened to the coffee?

We go to Dobbies about once per month for a coffee and for a look round.
A few months ago we noticed that the coffee tasted different from usual and it has not improved in the following months. We think that it is now weak and watery with no "head" on the cappuccino.
Consequently we can no longer give you 5 stars

18 januari 2024
Beoordeeld met 3 van de 5 sterren

Perth store toilets

Perth store - went for food. Toilets need a good regular clean and would benefit from a total refurbish. Not in the same class as your other stores.

20 januari 2024
Logo Dobbies Garden Centres - Perth

Antwoord van Dobbies Garden Centres - Perth

Hi,

Thanks for your rating and review.

I'm sorry that you didn't enjoy your recent visit to our Perth store and that the toilet cleanliness standards were unacceptable.

I'll share this feedback with the store so that they can address immediately.

Team Dobbies

Beoordeeld met 2 van de 5 sterren

Exceptionally poor restaurant…

Exceptionally poor restaurant facilities, looked like low staff numbers which subsequently led to poor choice of food

19 december 2023
Logo Dobbies Garden Centres - Perth

Antwoord van Dobbies Garden Centres - Perth

Hi Jim,
Thanks for leaving your feedback.
I am sorry to hear of your disappointment on your recent visit to the Perth restaurant.
I have passed the points that you have raised to the management team so they can look into this situation for the future.
Best wishes
Karen

Beoordeeld met 1 van de 5 sterren

Slow Slow service for breakfast

Slow Slow service for breakfast. Eggs way overcooked. Rest dried out.
Toilets absolutely disgusting. Hordes of football supporters using them then leaving.
Never ever again.

3 december 2023
Review zonder uitnodiging
Logo Dobbies Garden Centres - Perth

Antwoord van Dobbies Garden Centres - Perth

Hi David,

Thanks for your review.

I'm sorry that you experienced a slow service and poor food quality at our Perth restaurant.

Your feedback is very important to us and I'll make sure I share with the team.

I hope that should you give us another chance you will see improvements.

Team Dobbies

Beoordeeld met 4 van de 5 sterren

A good choice of plants

A good choice of plants at reasonable prices. We enjoyed a coffee and scone in the nice big restaurant with plenty seating. We are regular visitors to Perth Dobbies and enjoy the relaxed atmosphere

14 november 2023
Beoordeeld met 1 van de 5 sterren

Visited Perth Dobbies for lunch today…

Visited Perth Dobbies for lunch today and were very disappointed. Both decided on a portion of chips and a roll to make a chip butty. Chips were lukewarm and by time we were halfway through eating them they were cold. Rolls were cheap and nasty and cost £2.29 for each plain roll. Cannot believe they have the cheek to charge that amount for 1 plain roll!!! I'll be cancelling my Dobbies card when it's due for renewal as I cannot think of any justification for this kind of markup in price. Receipt shows as bread and butter as they don't have a button on till for plain rolls. plain rolls.

4 november 2023
Review zonder uitnodiging
Logo Dobbies Garden Centres - Perth

Antwoord van Dobbies Garden Centres - Perth

Hi Helen,

Thanks for your review of our Perth restaurant.

I'm sorry for your disappointing experience. Your feedback on the quality and temperature of the food is valued. I understand your concern about the pricing and assure you that we'll share your comments the management team.

I hope that you reconsider to renew your membership and visit us again as we would welcome the chance to make amends. Thank you for bringing this to our attention.

Thanks again
Team Dobbies

Beoordeeld met 2 van de 5 sterren

Food

Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when I returned for a further item that food wasn’t very hot but I didn’t get much response, shrugging his shoulders. Obviously hot lamps insufficient along with cold plates. Not very happy

16 oktober 2023
Review zonder uitnodiging
Logo Dobbies Garden Centres - Perth

Antwoord van Dobbies Garden Centres - Perth

Hi Gordon,

Thanks for sharing your feedback.

I'm sorry that your food was lukewarm and that this was not resolved for you whilst in the restaurant.

I'll make the restaurant team aware of this situation and hope that your next visit is more satisfying.

Thanks again,
Team Dobbies

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