Dobbies Garden Centres - Shepton Mallet Reviews 292

Queued from 12-12.30pm for a Xmas lunch. No cranberry sauce, no pigs in blankets, no apology and poor staff attitude! Lady walked off in the midst of serving, doesn’t seem like enough staff available? Those working were very slow and all looked as miserable as sin. Walked out and went elsewhere…will not be returning.

Lovely store presentation & great products. A bit pricey though.

dislike restaurant closed at 4.50pm no coffee etc - experienced more than once
also members not given 10% off reduced priced plants why not?

Drove 10 miles to Shepton Mallet to visit Dobbies.
Having been offered 30% discount on everything in store filled trolley with plants,bulbs,fertiliser etc proceeded to till ,people in front of me were told to produce bar code on phone for discount no bar code on phone we’re told no discount allowed on checking my phone no barcode was told that no barcode no discount drove 10 miles to get home later that day checked phone and barcode appeared on phone what a waste of petrol ,time and inconvenience will not be using Dobbies garden centres ever again

Good parking and layout of store is very good added by a Sainsburys outlet, added to this the restaurant is very good.

Love going to Dobbies, have our free coffee for the month with Dobbies club card. Had lunch today lasagne and chips, delicious 20% off shopping today so bought a couple of presents with good saving.

Lovely visit today. Store looked very festive. Very clean and well organised.
A bit of a queue in the restaurant, mainly waiting for hot drinks to be made.

Always clean and tidy. Friendly staff. Lovely cafe

Helpful staff, no issues, thank you

Dean was very helpful with information

A well stocked store with plenty to choose from plants, gifts & Christmas stock & a good area to sit & enjoy a coffee

The garden centre was fine, but repeatedly the cafe experience was so slow. One person making drinks who then serves on the till. It was epically slow for just 2 hot chocolates...However, I do enjoy the perks of being a Dobbies member, so at least they were free!

Bedding plants good choice but in need of a good water.

Always a good time at Dobbies staff very helpful and cheerful

Always a good experience in my local Dobbies.

We interrupted a member of staff busy sweeping to ask the whereabouts of a hotbin computer. He not only showed us where it was, but also found the base (and checked to make sure it was OK as the box was open) but offered to carry it to the till for us. All with a smile!