Dobbies Garden Centres - Shepton Mallet Reviews 291

Helpful staff, we didnt get exactly what we wanted but we did get something that has done the job just as well.

Great choice of plants, pots etc at reasonable prices. Shame that cafe can't seem to get enough staff.

I like Dobbies, the staff are knowledgeable and friendly and the quality of the plants (my reason for going) is generally very good. Not always the cheapest, but the range of plants on offer is usually good, so that counts in their favour.
I’m made to feel welcome! That definitely counts for me.!

As always the Shepton Mallet
Team are brilliant!! Nothing is too much trouble they are polite
And very helpful!!

Helpful staff at the checkout.
Lovely meal in the restaurant.
All areas clean and tidy

There is a great selection of plants with reasonable prices.
There are many other things that are available that have good prices including frozen foods and lovely things you can give as presents.
The Dobbies card gives you further discount on plants.
The staff are always very helpful, kind and courteous.
I would recommend a visit and having something to eat and drink in the café. Beautiful cakes, sandwiches and hot food.

Always welcoming, light bright store where customer service is always outstanding!

We wanted a lunch and wander around the plants. As usual the service and food was friendly and delicious.
I managed to find the plant i'd wanted for sometime!

The garden centre is clean and welcoming with a good choice of plants, really helpful staff and an excellent cafe.

Very slow service in cafe. Four people behind machine, but only one working at any time. No organisation. Tables were being cleared and cleaned.

Very friendly and helpful staff. Even the sale flowers were looked after.

Always very helpful with a great selection of plants and products, the café is lovely especially the cakes.

A very good garden centre where the plants are in good health and vet well displayed. We had hot drinks in the cafe for free with our advantage card which we live as it makes it feel special.

Despite the staff shortage in the restaurant, the staff were lovely, helpful and polite.

I regularly visit the Shepton Mallet Dobbies for coffee or lunch. Lovely food, great service and chance to look round for gifts, cards or garden plants

Popped into the Sainsburys outlet there and managed to get some good reduced items. This is a useful place to pick up a few groceries.
Bought a few houseplants with 20% discount offer.
The prices in some areas seem to have gone up somewhat. Checkout was slow.

Shop very good. Staff good too. Restaurant not very good. No manager or chef. Drinks as good as usual as were those working but totally understaffed. Felt very sorry for workers who were very over worked but still remained very pleasant.

Very helpful, friendly, polite and great overall customer service experience.

Lots of good quality plants to chose from. Enjoyed my birthday tea from Dobbies.

Love this garden centre , staff are always there to help with a smile
Got all what we wanted happy customer