Dog Health Reviews 

149
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick service considering the size and weight of product ..very impressed with quality aswell would use again

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

False advertising claimed dispatch orders by 3 pm on the day of order if ordered before, I made an order five days later it's not even been dispatched. I contact the company and they tell me it... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Possibly one of the worst companies I’ve had to deal with. Ordered a dog crate system from them in March but despite them quoting 3-4 weeks the items only arrived mid June and even then the deliver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This is an infuriating company to deal with. I placed an order of £510. Waited four weeks and tried to contact the company for a delivery update. After three emails, two WhatsApp messages and Facebo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Veevoerhandel
  3. Dierenwinkel

Geschreven door het bedrijf

Welcome to Dog Health, the UK's leading supplier of dog run panels and pet care products. At Dog Health, we are passionate about ensuring the happiness and well-being of your pets. Founded with a commitment to quality and innovation, we strive to offer products that meet the highest standards of safety and comfort for your furry friends. From food and supplements to caging and kennels, we stock everything you could need to keep your dog happy and healthy.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

149 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 71% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,3

Alle reviews

(149)

25 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Don’t normally do reviews but thought…

Don’t normally do reviews but thought this might be helpful to others. Great company to deal with, very quick delivery. Dog cage is great and fits in our 2011 qashqai+2 perfectly. Only down side is the crate is 2cm wider than it states on the website which means we can’t have the 6th seat up in the back with the crate in there, not a major problem for us but might be for some

30 september 2022
Beoordeeld met 5 van de 5 sterren

Needed a heavy duty smaller cage

Needed a heavy duty smaller cage. Went for the 36” size. Ordering was easy and was kept in the loop for shipping. Ordered Tuesday, came Thursday. Cage is really good quality and very strong which is what we needed.

Really happy with the cage and delivery

4 augustus 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant company

Brilliant company, really simple to use website, great products at a good price and free next day delivery. 3rd order from them as have expanded the pups run 👍 definitely recommend

3 augustus 2022
Beoordeeld met 1 van de 5 sterren

Stay clear

Item due for delivery today, I have been in all day waiting with no items arriving, I go and check the tracking information to be told my items where delivered at 9.54 with some dodgy signature and apparently it states signed for by ss who I have no idea who that is or why it has been signed for when it hasn't arrived, £395.80 my order total is and no one cares, I have had to open a case on PayPal, because it has been signed for and not by me its fraudulent activity.

Update
Just received an email stating this
"
Due to our Fraud Prevention Policy, at current your account along with your card and address has been temporarily suspended from the following store outlets:

Doghealth
Doghealth Amazon
Doghealth UK
Norfolk Petcare
Copperfield
QuickVet Amazon
QuickVet

Any suspensions applied to your details will be lifted after a full investigation into this case"

I'm not being funny but I'm not the one putting fraudulent signatures into the system for deliveries that havent been received yet I'm being made out to in the wrong.

18 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, great value

Excellent service, answered my query very quickly. Nextday delivery. Very good item at at bargain price. Dog folding grooming table and trolley in one. Much better quality than I was expecting for the price. I will definately return to dog health to look for anything else I want for my dog.

10 mei 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I’ve been searching for a double dog…

I’ve been searching for a double dog crate for my Honda Jazz to put my two small dogs in which had a divider and two doors. Another company even said they made to measure a crate for the Jazz but it only had one door and no divider! Finally I found Dog Health and bingo they had a crate with all the things on my wish list! It arrived really quickly 48 hrs and boy what a well made crate! It fits my Jazz perfectly! It’s a really strong crate with secure spring loaded catches! And as a bonus it was cheaper than the made to measure one! I rang the company twice to check the measurements and the girl on the phone was very helpful!

8 april 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not buy off this company!!

Do not buy off this company!!! Disgraceful customer service....bought a car dog cage from them through Amazon...returned as It was too big for the car....had to return via Hermes as Doghealth wanted £23 to courier pick up when the cage only cost £82. They then called 1 week later staying the cage was damaged by the courier Hermes and they woukd not refund me and I was to claim for my refund via Hermes! I called Amazon who are in the process of contacting the company on my behalf as they have refused!! Thank God I ordered through Amazon as they are insured to give me a refund and may take a few more days but at least i will get my money back. Also woman who called me was rude uncaring and abrupt!!! Beware!

16 september 2021
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

1st class customer service but!!

1st class service. Ordered grooming trolley table and it was delivered next day. Unfortunately within 10mins of unpacking it I sold it via my Facebook page at reduced price just get rid of it. It would.have cost me £25 to ship back.

Aluminium was marked quite badly, the design didn't work for me, prefer grooming table where you don't have to remove the wheels. When transporting in the car it had to be dismantled ie wheels removed. It was to heavy for me to put up and take down at dog shows.

New owner however is delighted with it.

4 augustus 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a large pyramid dog crate for…

I ordered a large pyramid dog crate for our rapidly growing Labrador, which arrived promptly via APC.

I’ve bought or borrowed quite a few crates in the past and the quality of this one was up there with the best. The steel mesh was heavier than the Ellie Bo sloping crate we currently have, finishing was good and the assembled crate was really robust. At approx £75 it was good value.

Unfortunately it proved slightly too tall for my Porsche Macan and the tailgate wouldn’t quite close. This was my fault, not DogHealth’s, I was looking for the biggest possible crate and I did take a chance on the measurements.

I had to return the crate, contacted Customer Service and got a quick reply. Return shipping (in the original unmolested carton) was approx £10 via Hermes and the refund of my £75 purchase cost was made immediately it was received back at DogHealth in Norfolk.

So I highly recommend the large pyramid crate, I just need a different solution for a Macan/Labrador.

26 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No customer care, just want the money

Bought a crate from them via Amazon and the crate arrived in good time. We used it for a short trip for our dog but it was clearly not big enough for her, so we returned it undamaged using the original packing box via Hermes. It was delivered on time and they claimed a refund couldn't be issued because it had been used and was urine stained. We had our bedding on the cage base and this was completely dry so unless my dog is a miracle urinator I don't believe this. There are plenty of sites that sell dog cages, I would suggest using one that has a bit more customer care and not one who just wants your money

15 juni 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor Service and a poor quality product.

Ordered two posts for a dog run off this company. Firstly they didn't even arrive in a box, and the delivery sticker was just stuck onto the post. Becuase the was no box, they arrived missing parts. The quality of the product was poor and the customer service was even worse. The dimensions on their website were also wrong. They wanted me to pay £40 to return the product to them, which is more than the item itself.. dissapointing service. Wouldn't reccomend buying anything off these guys, waste of time and money.

3 december 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic 10/10

Having spent weeks trying to find the right dog cage and products for our new arrival, i came across this company.
The customer service team are polite, helpfull and professional.
They talked me through what size cage i would need and explained the differences between the strengths etc that i wouldnt have known otherwise.
I have since been back onto this company and ordered more things, and also passed on the details to many friends and family members.
A GREAT BIG THANKYOU FOR ALL YOUR HELP X

16 maart 2012
Review zonder uitnodiging

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