Jason, the engineer from Domex who came to fix our washing machine, really knows his stuff. Seven previous visits by other engineers from other companies couldn't diagnose the fault, but he found out... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very good response to broken down fridge freezer. booked Sunday on-line with D & G . DOMEX engineer arrived next day 15:00. With a lot of expensive frozen food at risk a quick response and fix was ess... Toon meer
Bedrijf heeft geantwoord
This company done our washing machine job quickly, efficiently and effectively and at such a reasonable price with no call-out charge included. We will definitely be using them again
Very good service, Engr informative There was no messing around and fault was found quickly and fixed in minutes Also engr very polite, friendly respectful
Bedrijfsgegevens
Geschreven door het bedrijf
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Contactgegevens
Unit C, Surrey Business Park, KT17 1JG, Epsom, Verenigd Koninkrijk
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Uitstekend
5K reviews
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Outstanding service
Highly recommend Domex. It was my first time booking with them, and I am extremely happy with the super easy booking, transparent rates, and fast assistance.
A special thank you to Usama, the engineer. He was polite, professional, and explained everything clearly. I especially appreciated how considerate and careful he was, taking great care not to damage our recently restored floors while moving the washer-dryer.
28 september 2026
Review zonder uitnodiging
Antwoord van Domex
Hi Valentina,
Thank you so much for your fantastic 5-star review and for choosing Domex for the first time. We’re delighted to hear that you found the booking process easy, our pricing transparent, and the service prompt.
It’s also wonderful to hear how impressed you were with Usama’s polite and professional approach. We’re particularly pleased that he took such care when moving your washer dryer and was mindful of protecting your recently restored floors.
Thank you for your recommendation, Valentina. We really appreciate your kind feedback and hope to assist you again whenever you need us.
Kind regards
Domex Customer Care Team
Great Service
The service was very good with the engineer being extremely knowledgeable.
28 september 2026
Antwoord van Domex
Hi Sandra,
Thank you for your 5-star review. We’re delighted to hear that you received such good service and that Nayana’s knowledge and expertise made a positive impression during the repair of your dishwasher.
We really appreciate your feedback.
Kind regards
Domex Customer Care Team
Didn’t properly test the appliance if…
Didn’t properly test the appliance if it was Woking… still had the same problem…
25 september 2026
Antwoord van Domex
hank you for your review. We’re sorry to hear that you are still experiencing the same issue with your appliance following our engineer’s visit.
We would like the opportunity to investigate this further and arrange another visit where required. Please contact our Customer Care Team so we can review the previous attendance and arrange a new booking for you.
Kind regards,
Domex Customer Care Team
I have only had one bad experience back…
I have only had one bad experience back in 2018 but since then I have had a really good experience with them. Yes they may take a couple of days to do the work however when it’s done it’s done.
13 november 2025
Antwoord van Domex
Hi Adam,
Thank you for your 5-star review and for continuing to choose Domex. We’re really pleased to hear that your experiences with us since 2018 have been positive and that Sid was able to complete the repair to your fridge freezer successfully.
We really appreciate your patience and your confidence in our service. It’s great to hear that when the work is completed, you feel it’s done properly.
Kind regards
Domex Customer Care Team
Great service!
Martin did a great job. Explained why we have the problem, dealt with it professionally. He was friendly, polite and a pleasure to have in our home
28 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you, Lizette, for your wonderful 5-star review!
We're delighted to hear that Martin did a great job repairing your hob and took the time to clearly explain the cause of the problem. It's also lovely to hear that you found him professional, friendly and polite throughout the visit.
We really appreciate your kind feedback and thank you for choosing Domex!
Kind regards,
Domex Customer Care Team
Antwoord van Domex
Thank you, IS, for your fantastic 5-star review!
We're delighted to hear that Cosmin was able to identify the fault and successfully repair your washer dryer. Providing a seamless and hassle-free repair experience is exactly what we aim for at Domex, so it's great to know that this was reflected in the service you received.
Thank you for taking the time to share your review.
Kind regards,
Domex Customer Care Team
Very good customer service
23 september 2026
Antwoord van Domex
Thank you, Kunbi, for your wonderful 5-star review!
We're delighted to hear that you received very good customer service from Sive during the repair of your fridge freezer. It's great to know that you were happy with the service provided.
We really appreciate your review!
Kind regards,
Domex Customer Care Team
Excellent service for fridge repair
Excellent service, reported Thur evening and first appointment available Fri. Engineer turned up, did his job and went, zero fuss.
25 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review!
We're delighted to hear that we were able to arrange an appointment so quickly after you reported the issue. It's great to know that Adnan provided an efficient and hassle-free service, getting your fridge freezer sorted with zero fuss.
We really appreciate you taking the time to share your experience!
Kind regards,
Domex Customer Care Team
5* for DOMAX
Extremely polite engineer… arrived within the times stated … fixed the problem in no time
Would highly recommend this service
25 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you, Sue, for your fantastic 5-star review!
We're delighted to hear that our engineer was extremely polite, arrived within the expected timeframe and was able to resolve the problem quickly.
It's wonderful to know that you would highly recommend our service.
Kind regards,
Domex Customer Care Team
Very prompt service
Helpful customer service rep Appointment organised for the same morning I contacted Domex Engineer arrived promptly and fixed the issue within the hour Excellent service Thank you
22 september 2026
Antwoord van Domex
Thank you, AP, for your fantastic 5-star review!
We're delighted to hear that you had such a positive experience from start to finish. It's great to know that our customer service team was helpful and able to arrange an appointment for the same morning.
We're also pleased that Mark arrived promptly and was able to diagnose and resolve the issue with your washing machine within the hour.
Thank you for choosing Domex and for taking the time to share your experience!
Kind regards,
Domex Customer Care Team
Antwoord van Domex
Thank you, Beverley, for your wonderful 5-star review!
We're delighted to hear that Canter provided a courteous and understanding service while attending to your washing machine. Providing a professional and considerate experience is very important to us, so it's great to know you were happy with the service you received.
Thank you for taking the time to share your feedback.
Kind regards,
Domex Customer Care Team
Very polite engineer and very…
Very polite engineer and very knowledgeable. Talked us through exactly what he was doing.would definitely recommend.
25 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you for your fantastic 5-star review, Aaron!
We’re delighted to hear that Alan provided such a polite and knowledgeable service while repairing your fridge freezer. It’s great to know that he kept you informed throughout and clearly explained the work he was carrying out.
Thank you for your recommendation, we really appreciate your feedback.
Kind regards
Domex Customer Care Team
Thorough work and courteous manner
25 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that you were pleased with the service Sabey provided when repairing your oven. It’s great to know that you appreciated his thorough work and courteous manner.
Thank you for choosing Domex. We really appreciate your feedback.
Kind regards
Domex Customer Care Team
Shockingly straightforward and…
Shockingly straightforward and efficient! Apt booked, message to confirm. Link to follow booking for most accurate ETA. Smart, professional, articulate engineer. Diagnosed fault, replaced part, tidied, tested then updated me on outcome and left. ***** absolutely spot on - will save the company details card to use again.
24 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, Lisa!
We’re delighted to hear that you found the whole experience straightforward and efficient, from booking your appointment and tracking the arrival time through to the repair itself. It’s great to know that Kashyap provided such a professional service, diagnosing the fault, replacing the required part, testing the washing machine and keeping you fully informed throughout.
We really appreciate your kind words and are especially pleased to hear that you’ll be keeping our details for the future.
Kind regards
Domex Customer Care Team
Really good service and fair price
I've used Domex many times. Always reliable, helpful and efficient. Easy to book. Fair prices on a fixed tariff so you know what you'll be charged. Turn up when they say they will. Knowledgeable repair people. Great service!
24 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you for your fantastic 5-star review, Anne!
We’re delighted to hear that you’ve used Domex many times and continue to find our service reliable, helpful and efficient. It’s great to know that you value our easy booking process, transparent fixed pricing and punctual service.
We’re also pleased that Pavlin Venko provided the knowledgeable and professional service you’ve come to expect from us.
Thank you for your continued trust in Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Quick and good service
Next day appointment, professional engineer, very good support
23 september 2026
Antwoord van Domex
Thank you for your wonderful 5-star review, Sumitha!
We’re delighted to hear that we were able to offer you a next-day appointment and that Arshid provided a professional service during your washing machine repair. It’s also great to know that you were pleased with the support you received throughout.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Excellent Service
The engineer arrived in the pre arranged time slot and completed the repair. Very pleased with the level of service
22 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, Sunil!
We’re delighted to hear that Ceco arrived within the pre-arranged time slot and successfully completed the repair to your washing machine. It’s great to know that you were very pleased with the level of service you received.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
The engineer was polite and patient…
The engineer was polite and patient explained the error and fixed it without much hassle
22 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, S Sriram!
We’re delighted to hear that Sive was polite and patient, taking the time to explain the fault clearly before getting your freezer back up and running without any hassle.
Thank you for choosing Domex and for taking the time to share your positive experience.
Kind regards
Domex Customer Care Team
Simple booking able to update details…
Simple booking able to update details and got quick feedback and lots of information on the time of arrival
22 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, George!
We’re delighted to hear that you found the booking process simple and easy to update, with quick feedback and helpful information regarding your engineer’s arrival time. We’re pleased Nick was able to assist with your oven repair.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Jay the engineer did a great job…
Jay the engineer did a great job mending my oven light. He was very helpful, friendly and professional. I also appreciated his call to let me know he was on his way
22 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you for your wonderful 5-star review, Mary!
We’re delighted to hear that Jay did a great job repairing your oven light and provided a helpful, friendly and professional service. It’s also great to know that you appreciated the call ahead to let you know he was on his way.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
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