Jason, the engineer from Domex who came to fix our washing machine, really knows his stuff. Seven previous visits by other engineers from other companies couldn't diagnose the fault, but he found out... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very good response to broken down fridge freezer. booked Sunday on-line with D & G . DOMEX engineer arrived next day 15:00. With a lot of expensive frozen food at risk a quick response and fix was ess... Toon meer
Bedrijf heeft geantwoord
This company done our washing machine job quickly, efficiently and effectively and at such a reasonable price with no call-out charge included. We will definitely be using them again
Good contact, clear communication from both the company and the engineer. Job was done well. Taetso was friendly, efficient and cleaned up when he finished.
Bedrijfsgegevens
Geschreven door het bedrijf
At Domex, we're all about providing a seamless appliance repair experience to keep your home running smoothly. We're not just fixing appliances; we're building relationships with our customers based on trust and respect. Our engineers are experts in their field and embody our core values: professionalism, dependability, can-do attitude, pride, and family. When you choose Domex, you're choosing a team that's dedicated to getting the job done right. We're proud to be trusted by world-renowned brands like Miele, Beko, Whirlpool, Hoover, Hotpoint, and many more. Our commitment to quality and customer satisfaction has earned us the trust of leading appliance manufacturers, who rely on us to provide top-notch repair services to their customers.
Contactgegevens
Unit C, Surrey Business Park, KT17 1JG, Epsom, Verenigd Koninkrijk
- 03302102100
- bookings@domex-uk.co.uk
- www.domex-uk.co.uk
4,7
Uitstekend
5K reviews
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The engineer was polite and patient…
The engineer was polite and patient explained the error and fixed it without much hassle
22 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, S Sriram!
We’re delighted to hear that Sive was polite and patient, taking the time to explain the fault clearly before getting your freezer back up and running without any hassle.
Thank you for choosing Domex and for taking the time to share your positive experience.
Kind regards
Domex Customer Care Team
Simple booking able to update details…
Simple booking able to update details and got quick feedback and lots of information on the time of arrival
22 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, George!
We’re delighted to hear that you found the booking process simple and easy to update, with quick feedback and helpful information regarding your engineer’s arrival time. We’re pleased Nick was able to assist with your oven repair.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Jay the engineer did a great job…
Jay the engineer did a great job mending my oven light. He was very helpful, friendly and professional. I also appreciated his call to let me know he was on his way
22 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you for your wonderful 5-star review, Mary!
We’re delighted to hear that Jay did a great job repairing your oven light and provided a helpful, friendly and professional service. It’s also great to know that you appreciated the call ahead to let you know he was on his way.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Antwoord van Domex
Thank you for your fantastic 5-star review, Harry!
We’re delighted to hear that you received super service from Josh M during your dishwasher repair.
Thank you for choosing Domex and for taking the time to share your positive feedback.
Kind regards
Domex Customer Care Team
Same day repairs
Same day repairs, struggled to get this anywhere else. Easy booking system, very quick responses. Person who attended was very friendly and helpful.
Slightly more expensive than other companies but got the issue sorted within 3 hours of booking!
22 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, Olivia!
We’re delighted that we could offer a same-day repair and get your washing machine back up and running within just a few hours of booking. It’s also great to hear that you found our booking process easy, our communication quick, and Nick friendly and helpful throughout the visit.
We really appreciate your feedback on our pricing and are pleased that the speed and quality of the service made a positive difference.
Thank you for choosing Domex!
Kind regards
Domex Customer Care Team
Antwoord van Domex
Thank you for your fantastic 5-star review, Hardeep!
We’re delighted to hear that you received excellent service from Adnan during your washing machine repair.
Thank you for choosing Domex and for taking the time to share your positive feedback.
Kind regards
Domex Customer Care Team
Always on time,engineers know there…
Always on time,engineers know there job,always sattisfied.
21 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that you’ve consistently been satisfied with our service. It’s great to know that Pavlin arrived on time and provided the knowledgeable and professional service you’ve come to expect from Domex.
Thank you for your continued trust in us and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Antwoord van Domex
Thank you for your 5-star review, FQ!
We’re delighted to hear that Sid provided a professional and friendly service during your fridge freezer repair.
Thank you for choosing Domex and for taking the time to share your positive feedback.
Kind regards
Domex Customer Care Team
Consistent and competent
We have used Domex for several repairs of different appliances in the last few months, and we have had a consistently good experience. Communication, booking, and invoicing is very transparent and pricing feels competitive. Services themselves are equally good and resolve our issues every time. Engineers have all been professional, polite, competent, and overall nice to work with.
18 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you for your fantastic 5-star review, Kate!
We’re delighted to hear that you’ve consistently had a positive experience with Domex across several appliance repairs. It’s wonderful to know that you’ve found our communication, booking and invoicing transparent, along with competitive pricing.
We’re also pleased that Franco provided the professional, polite and efficient service you’ve come to expect from us while repairing your cooker.
Thank you for continuing to choose Domex.
Kind regards
Domex Customer Care Team
Prompt efficient service from a very…
Prompt efficient service from a very pleasant engineer. problem resolved very quickly.
17 september 2026
Antwoord van Domex
Thank you for your wonderful 5-star review, A Parsons!
We’re delighted to hear that Louis provided a prompt, efficient and friendly service and was able to resolve the issue with your fridge freezer so quickly.
Thank you for taking the time to share your positive experience.
Kind regards
Domex Customer Care Team
Good service as usual.x
Domex well known to me.Fixed dryer very quickly and tested as well. No parts needed: bargain at £99.00
18 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that Ashok was able to fix your dryer quickly and thoroughly test it afterwards. It’s also great to know that no parts were required and you felt the service offered excellent value for money.
Thank you for continuing to choose Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Easy to use website for bookings
Easy to use website for bookings. Friendly and efficient engineer. Competitive pricing.
Thank you!
17 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, Scott!
We’re delighted to hear that you found our online booking process easy to use and our pricing competitive. It’s also great to know that Vlado provided a friendly and efficient service while repairing your oven.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Engineer turned up same day
Engineer turned up same day, very polite and knowledgeable - satsuki - thank you again for your help
17 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you for your wonderful 5-star review, Michelle!
We’re delighted to hear that Satsuki was able to attend the same day and provided a polite and knowledgeable service while repairing your washing machine.
We really appreciate your kind words and thank you for choosing Domex.
Kind regards
Domex Customer Care Team
Prompt service
12 september 2026
Antwoord van Domex
Thank you for your 5-star review, Colin!
We’re delighted to hear that you were pleased with the prompt service provided by Nirmal during your fridge freezer repair.
Thank you for choosing Domex and for taking the time to share your feedback.
Kind regards
Domex Customer Care Team
Thanks to Pavlin
Thanks to Pavlin. Quick repair and long term recommendations to keep appliance working
17 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that Pavlin provided a quick and efficient repair, as well as helpful recommendations to keep your appliance working well in the long term.
We really appreciate you taking the time to share your positive experience and thank you for choosing Domex.
Kind regards
Domex Customer Care Team
Excellent communication and friendly…
Excellent communication and friendly and professional service. The engineer was knowledgeable and arrived within the specified time window. Will definitely use again. Well done!
15 september 2026
Review zonder uitnodiging
Antwoord van Domex
Thank you for your wonderful 5-star review, Judy!
We’re delighted to hear that you received excellent communication and a friendly, professional service. It’s great to know that Franco arrived within the specified time window and provided knowledgeable service while repairing your washing machine.
We really appreciate your kind words and are especially pleased to hear that you would use Domex again in the future.
Kind regards
Domex Customer Care Team
Excellent service on our Siemens…
Excellent service on our Siemens dishwasher from start to finish, and so good to know the charges in advance and to have a live update of the engineer's arrival time. Extremely pleasant and careful engineer who explained the problem to me, and fortunately had the part on board the van, so the job was done quickly and efficiently.
15 september 2026
Antwoord van Domex
Thank you for your excellent 5-star review, Damiano!
We’re delighted to hear that you were pleased with the service from start to finish, particularly the clear upfront pricing and live updates on your engineer’s arrival time.
It’s great to know that Panashe was pleasant, careful and took the time to explain the issue with your Siemens dishwasher. We’re also pleased that the required part was available on the van, allowing the repair to be completed quickly and efficiently.
Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Fast response
Fast response, reasonable price and lovely chap. Can't recommend highly enough.
10 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review, Natalie!
We’re delighted to hear that you were pleased with the fast response, reasonable price and the service provided by Andrei during your fridge freezer repair.
It’s wonderful to hear that you would recommend us so highly. Thank you for choosing Domex and for taking the time to share your experience.
Kind regards
Domex Customer Care Team
Engineer turned up on time
Engineer turned up on time, he fixed the washing machine and it’s like brand new now!
10 september 2026
Antwoord van Domex
Thank you for your fantastic 5-star review!
We’re delighted to hear that Elisha arrived on time and was able to get your washing machine back up and running. It’s great to know it’s now working like brand new again!
We really appreciate you taking the time to share your experience and thank you for choosing Domex.
Kind regards
Domex Customer Care Team
I was happy that my machine was fixed…
I was happy that my machine was fixed instantly. Very good service
10 september 2026
Antwoord van Domex
Thank you, Louise, for your fantastic 5-star review!
We're delighted to hear that Kenny was able to fix your washing machine straight away and that you were happy with the service you received.
We really appreciate you taking the time to share your feedback.
Kind regards,
Domex Customer Care Team
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