We bought the Fortessa achilles door handles in antique bronze for 8 oak doors we had newly installed and they look absolutely stunning! Really over the moon with the handles they are definitely the f... Toon meer
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Lees wat reviewers zeggen
A lady called Mel Appleby took our phone order for door hinges, handles & latches etc and her advice was excellent, her knowledge and understanding of what was the best option for us was excellent… ev... Toon meer
Fantastic selection of real quality door handles!! Incredibly happy with our choice of handles and the price also! Highly recommended!!
We needed to replace a door handle, and found this company had the exact one. Easy to order, excellent price, and reasonable delivery charge to Northern Isles. We were updated at every step, espe... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Welcome to the Door Handle Company website – brought to you by TDK Architectural Hardware Ltd. Established 27 years ago in 1991 in Blackburn, Lancashire, we have grown into one of the region's leading architectural ironmongers, supplying direct to the public and giving you the best savings possible, thanks to our international supply network. In the current economic climate everyone needs to save as much as possible from wherever possible, so at the Door Handle Company we're doing our bit to help you save. We aim to continue providing a fast and efficient service together with highly competitive prices, direct to you. We can supply you with every imaginable type of Door Handle, Door Knob, Door Furniture, Cupboard and Window Furniture, as well as Locks, Bolts and Latches, Hinges and Accessories – not to mention Switches and Sockets – in finishes including: Satin or Polished Chrome, Antiqued or Polished Brass, Brushed Steel, Polished Stainless Steel, Antique Black – even including Beech, Cherry, Walnut, Crystal, Glass or Acrylic. So whether you need a brushed steel Push Plate or a Swarovski Elements Crystallised Mortice Door Knob, at The Door Handle Company you can be sure to find everything you are looking for. Please feel free to contact us if you have any comments or ideas that may help us improve our service to you. Thank you.
Contactgegevens
Unit 2, Waterfall Trade Park, Stancliffe Street, BB2 2QD, Blackburn, Verenigd Koninkrijk
- 01254 670 087
- sales@doorhandlecompany.co.uk
- www.doorhandlecompany.co.uk
4,6
Uitstekend
29K reviews
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Heeft 23% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Great service
Great service, prompt delivery, all items delivered matched our order, all in perfect condition
1 december 2025
Thank you for providing an excellent service.
I emailed explaining the kind of handles & rim locks that I was looking for but needed to make sure that they were suitable for both left and right door handing.
I quickly received an email back with suitable options & felt very informed & confident in what I was ordering. The package arrived a few days later & I was very happy with the quality of the product. Thank you.
1 december 2025
Recommended!
Easy to use website, easy ordering process and quick delivery of the door handles, which are good quality. Would use this company again.
26 november 2025
Review zonder uitnodiging
Good quality handles
Good quality handles, a great selection to choose from and quick delivery. Just make sure that you read, check and confirm exactly what you are paying for, carefully.
30 mei 2025
Excellent service fast delivery Mel on…
Excellent service fast delivery Mel on chat was very helpful
28 november 2025
Great website and fast delivery with…
Great website and fast delivery with quantity goods
28 november 2025
Door knobs smaller than advertised!
My partner bought some door knobs - SB2107PB - Spira Brass Cottage Mortice/Rim Door Knob 50mm - order 258225 - only to discover they are not 50mm, but 45mm (sent pictures to prove). Upon contacting the seller, was advised that the supplier admitted they are actually 48mm - another lie as they are actually 45mm. Asked for some sort of discount, as they are not worth £32.54 each (bought 7 of them). Customer service is appalling, messages are not pass through, you call, you speak with someone else, nobody knows anything. Asked to speak wit the manager, got no success. i was told she is going to call back or at least email, that didn't happen! I don't know how a company can get away with this kind of behaviour. Basically, they take your money and just ignore you if there is an issue. I DO NOT RECOMMEND and will never use them again!
26 november 2025
Review zonder uitnodiging
Antwoord van Door Handle Company
Hi Corina,
Thank you for your feedback, and I’m sincerely sorry for the frustration you experienced.
We fully acknowledge that there was an error in the product description regarding the size of the door knobs, and we understand how disappointing this must have been. Once this was brought to our attention, we contacted the supplier for clarification and have now issued a further refund to reflect the inaccurate sizing information.
I would also like to personally apologise that I did not return your call until this morning. This time of year is extremely busy for us, but we do make every effort to respond to all customers as quickly as possible, and I’m sorry we fell short on this occasion.
Regarding your comment about not recommending us, we take this very seriously, as customer confidence is extremely important to our business. While we clearly did not meet your expectations here, we do pride ourselves on our service, and our many positive reviews reflect the experience we aim to provide. We hope the resolution offered demonstrates our commitment to putting things right.
We are reviewing our internal processes and product checks to ensure this does not happen again. Thank you for raising this with us, and we hope this goes some way towards restoring your trust.
Best regards,
Shelley Finch
General Manager
The range of products is fantastic &…
I've used this company before, earlier this year.
The range of products is fantastic & ordering is really easy.
The handles were delivered within a week of ordering & everything was perfect.
Will definitely use the company again.
24 november 2025
Very Pleased with experience
The handles were even better than the photo's.
Swift delivery and all in all very happy with the items and service. Will be using again and recommend
24 november 2025
Really quick delivery and good quality…
Really quick delivery and good quality products.
24 november 2025
Great quality products and value for…
Great quality products and value for money. Customer service is also first class
21 november 2025
got the door knob but no fixing screw
10 november 2025
Antwoord van Door Handle Company
Hi Edward,
Sorry to hear of your frustration. For this particular cabinet knob, screws are sold separately. This is explained in the product descrption and the correct screw is related to the product.
Can you let me know if you still require the screw via email - shelley@doorhandlecompany.co.uk and we will send one out as a gesture of goodwill.
Kind regards,
Shelley Finch
General Manager
Excellent service and product
Excellent service and product.
Melanie in Customer Service was brilliant. Thank you.
21 november 2025
We bought the Fortessa achilles door…
We bought the Fortessa achilles door handles in antique bronze for 8 oak doors we had newly installed and they look absolutely stunning! Really over the moon with the handles they are definitely the finishing touch and highly recommend as being something very special! Also helpful friendly staff and quick delivery! Top notch!
14 november 2025
Review zonder uitnodiging
the handles are fantastic
the handles are fantastic, just what i was looking for, however i ordered ones with a latch so the door could be locked, not what i received!.
unable to wait for a replacement i had to use, and i now have to look for a latch that will go with the design of the room.
21 november 2025
Good quality products
21 november 2025
Highly satisfied with every aspect
Very pleased with the quality of the door knobs. The online ordering process was easy and to receive them by next day delivery was amazing.
20 november 2025
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