DORSYA Reviews 

Great customer serivce and great quality of jewellery! Highly recomendet xx

Quick service, accuracy and customer care

So so happy with the ring I bought. It’s beautiful and arrived promptly and the customer service was excellent.
Highly recommend if you want jewellery that’s a little different 💕

Amazing customer service! After not receiving my first order due to the post office loosing it. I messaged straight away and they soon sent me out a replacement that came 2 days later! Love the necklace it’s beautiful. But so pleased how they handled the situation 😊 will be back to buy in the future.

Prompt delivery well packaged and item even nicer than appears on website

Absolutely love my neckless. It’s delicate, beautifully engraved and I like the extra links for different lengths

Bought the The Magic of the Moon and the Stars Silver Cuff Bangle with Moonstone Gemstone for my daughters 30th birthday which is in December. I ordered the bracelet in October as the item had been previously out of stock. The bracelet was beautiful and my daughter loved it. Unfortunately 4 months later the stone fell out and was lost, I contacted customer service to be told it was out of warranty and there was nothing they could do, I was told that the stone probably fell out due to wear and tear??? Obviously the bracelet was not made to an acceptable quality. as I would have expected it to last longer than 4 months. I am Very disappointed with the after care service, will not be buying from this company again.

I'm a sucker for sponsored ads on Instagram and that's how I found Dorsya. I'm usually not one for starsign jewellery but honestly, the Virgo chain was the one to wear. I didn't expect the package to be quite so full of love, but that's what arrived. Also, my free 'hope' bracelet gift made my heart lift. Thanks Dorsya!

Great product and very understanding owner. Royal mail lost our package and said it had been delivered even though it hadn't and we were in. Could have fit through the letterbox easily. My wife ordered another and the necklace is great. Lovely detail and quality. Thanks for the refund on my order Will definitely use again.

Received item within a few days of ordering! Great product love it very much :) Excellent customer service, very personalised.
Will buy again and thoroughly recommend!

Beautiful piece of jewellery and such a nice touch with the included notes. Also a free gifted bracelet

Quick delivery, beautiful jewelry

Absolutely love the jewellery from Dorsya, I have two pieces now - both great quality and very different! I’ve dealt with customer service over changing an order and the team were super helpful and attentive! Will definitely buy again!

Beautiful ring and lovely packaging.
Statement piece and great quality

Excellent customer service, very personalised shopping experience when I asked for guidance and extra product information, immediate shipping and fast arrival and excellent quality product. I am in love with my new Moonstone bangle and would definitely shop with Dorsya again!

Ordered 3 necklaces . They arrived super quick and in nice little bags + a free gift (bead bracelet with the beads spelling ‘Magic’). The necklaces were zodiac ones, with a pattern on the front and one on the back. Really lovely.

Stunning jewellery - not often that you order something and it arrives more beautiful than photographed on the website.

Absolutely love my starsign necklace - thank you!

Packaging is also lovely!

Amazing customer service, the watches and necklaces are really nice, excatly like the photos and great quality.
I will definetly recommend and buy again soon from Dorsya.

I have purchased several pieces from Dorsya and have always been happy. I recently brought a £65 silver ring which is adjustable and after a week and a half it snapped. I emailed the company with photos who accused me of manipulating and bending the ring out of shape, so therefore would not replace or refund me. Considering I have spent quite a lot of money with them I was quite upset to be accused of this just from a photo.. This should not happen after a week and a half so i can only assume from this the quality is not as good as they say. Reading other reviews elsewhere this is not the first occasion the owners have tried to wrangle out of refunds or exchanges when items have broken. I have given two stars as I have liked all my other pieces but be warned if your item breaks it is unlikely they will refund or exchange. What upset me the most was being accused of over handling the ring and basically blaming me for it snapping in a week, all assumptions made from my photo. I will not be ordering again which is a shame as I was a good customer.