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Dortech Direct Reviews 

3.898
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the go... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Can’t believe I forgot to review! Dortech, spot on again for service, items better packaged than last time so 5 stars for that. Great pricing. Service etc all excellent.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was recommended this product as the best of the best when i was searching for a steering wheel lock and other security items for my first ever campervan. I'd invested a lot of time and effort into... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bouwmaterialen leverancier
  2. Bouwmaterialenwinkel
  3. Bouwgereedschap leverancier
  4. Deurenleverancier
  5. Brandbeveiliging
  6. Gereedschapwinkel

Over Dortech Direct

Geschreven door het bedrijf

Dortech Direct Ltd

A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.

Our Product Range

  • Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
  • Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
  • Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
  • Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
  • Glass Balustrade Systems – Frameless balustrades for architectural projects.
  • Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
  • Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
  • Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.

Why Choose Dortech Direct?

  • Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
  • Premium Quality Products – Stocking materials from leading manufacturers.
  • Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
  • Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
  • Dedicated Customer Support & Expert Advice – Glazing specialists available.
  • Sustainability Commitment – Promoting eco-friendly construction solutions.

Who We Serve

  • 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
  • 🏠 Architects & Specifiers – Glass systems and architectural solutions.
  • 🔧 Builders & Construction Professionals – Premium materials for projects.
  • 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.

Our Mission

We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.

Contact Us

📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK

📞 Customer Support: 0330 128 12 12

📧 Email: sales@dortechdirect.co.uk

🌐 Website: www.dortechdirect.co.uk

Elevate Your Construction Projects with Dortech Direct's Premium Building Materials

Geschreven door het bedrijf

Your Trusted Partner for High-Quality Construction Supplies
At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 98% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(3.898)

555 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great service fast delivery

Great service fast delivery

7 mei 2026
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Antwoord van Dortech Direct

Thank you for your review. We’re really pleased to hear you were happy with the service and fast delivery. Your support is greatly appreciated.

Beoordeeld met 5 van de 5 sterren

The products I buy from dortech as been…

The products I buy from dortech as been spot on for my jobs would recommend

7 mei 2026
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Antwoord van Dortech Direct

Thank you for the great feedback. We’re delighted to hear the products have been spot on for your jobs and that you would recommend us. We appreciate your support and look forward to supplying you again soon.

Beoordeeld met 2 van de 5 sterren

I placed an order for items that were…

I placed an order for items that were in stock and waited eight days before chasing up ,I was then told it would arrive on the following day , chased up again as this did not arrive again , then I was told it would arrive the day after that , only part on the order arrived , chased up again to get a new date for the balance to follow , our client needed this product quickly , unfortunately going forward our customer said they would source these item elsewhere

6 mei 2026
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Antwoord van Dortech Direct

Thank you for your feedback.

Firstly, I’d like to apologise for the delays and inconvenience caused with this particular order. Having reviewed the situation, we fully appreciate your frustration, especially given the urgency of the products required for your customer.

In this instance, the issue unfortunately arose with the courier delivery through DPD, where attempted deliveries were made outside of expected hours and the goods were subsequently returned back to us. Whilst this was outside of our direct control, we completely understand that the responsibility ultimately falls with us as the supplier, and we did our best to communicate updates and rectify the issue as quickly as possible.

That said, we do feel this isolated delivery issue does not fairly reflect the wider service and relationship we have built with Travis Perkins over many years. We have successfully supplied hundreds of orders nationwide across multiple branches, consistently providing strong service levels, support, discounts, and credit facilities, and we always aim to go above and beyond for our Travis Perkins customers.

We were disappointed that despite our attempts to resolve the matter directly, this review remains in place, particularly given the longstanding partnership and overall volume of successful orders completed without issue.

Nevertheless, we do appreciate the feedback and will continue working to improve both our communication and delivery processes moving forward.

Beoordeeld met 5 van de 5 sterren

Quick shipping

Quick shipping, great value

5 mei 2026
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Antwoord van Dortech Direct

Thank you for the great feedback. We’re delighted to hear the products have been spot on for your jobs and that you would recommend us. We appreciate your support and look forward to supplying you again soon.

Beoordeeld met 4 van de 5 sterren

Excellent service by Dortech poor service by delivery company

Excellent service by Dortech, shipped out immediately but let down by the delivery company who took 3 days to deliver despite it being out for delivery with a time slot allocation on the first day.

5 mei 2026
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Antwoord van Dortech Direct

Thank you for the great feedback and for recognising the service from our team. We’re really pleased to hear your order was processed and dispatched immediately.

We do however apologise for the delays caused by the delivery company once the parcel left us. We completely understand how frustrating it is to receive delivery notifications and allocated time slots, only for the delivery not to arrive as expected.

Whilst courier issues are unfortunately outside of our direct control, we are actively working with our delivery partners to improve reliability and ensure this type of delay is kept to a minimum moving forward.

We genuinely appreciate your patience and your positive comments regarding our service, and we look forward to supplying you again in the future.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Dortech Direct

Thank you for the excellent feedback. We’re really pleased to hear you found us great to deal with. Customer service is something we pride ourselves on, so your comments are greatly appreciated.

Beoordeeld met 5 van de 5 sterren

Highly recommend Dortech Direct

Once again, efficient and smooth service.
Good pricing of good products.
Prompt and secure delivery.
Am a returning customer and will continue to utilise Dortech Direct.

16 april 2026
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Antwoord van Dortech Direct

Thank you for your continued custom and for taking the time to leave such a great review. We’re delighted to hear you continue to receive efficient service, competitive pricing, and prompt delivery. Your ongoing support means a great deal to us and we look forward to supplying you again in the future.

Beoordeeld met 5 van de 5 sterren

yep all good and pretty good

yep all good

29 april 2026
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Antwoord van Dortech Direct

Thank you for your review! We’re pleased to hear everything was good and that you were happy with your experience. We really appreciate your support and hope to serve you again soon.

Beoordeeld met 5 van de 5 sterren

Happy with Dortech

Dortech supplied the items I wanted at a good price and were fairly helpful when I contacted them. The delivery was fine

1 mei 2026
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Antwoord van Dortech Direct

Thank you for your kind review. We’re delighted to hear you were happy with the products, pricing, and service from Dortech. It’s great to know the delivery went smoothly as well. We appreciate your support and look forward to helping you again in the future.

Beoordeeld met 1 van de 5 sterren

Ordered off them and told didn't have…

Ordered off them and told didn't have in stock, and had to wait ages for refund after chasing my order , won't bother again

15 april 2026
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Antwoord van Dortech Direct

We’re sorry to hear you were unhappy with your experience. At the time of ordering, the extended lead time was advised before the order was processed. The goods then arrived on the same date that cancellation was requested and had already been dispatched. Following refusal of the delivery, the items were returned back to us and the refund has since been issued in line with our returns process.

We appreciate your feedback and apologise for any frustration caused throughout the process.

Beoordeeld met 5 van de 5 sterren

Very good response time good…

Very good response time good product10/10.

1 mei 2026
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Antwoord van Dortech Direct

Thank you for the fantastic feedback! We’re really pleased you were happy with both the product and our response time. We appreciate the 10/10 review!

Beoordeeld met 5 van de 5 sterren

Good stuff

Great product. Great price. Quick delivery.

23 april 2026
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Antwoord van Dortech Direct

Thank you for your review! We’re glad you were happy with the product, pricing, and fast delivery. Your support means a lot to us

Beoordeeld met 5 van de 5 sterren

Order and communication was quick and…

Order and communication was quick and clear.

1 mei 2026
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Antwoord van Dortech Direct

Thank you for your kind words! We’re pleased to hear the ordering process and communication were quick and clear. We look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Great customer service

Very helpful customer service

1 mei 2026
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Antwoord van Dortech Direct

Thank you for the 5-star review! We’re delighted to hear our customer service team was helpful. We’re always here if you need anything.

Beoordeeld met 5 van de 5 sterren

This is an excellent product removed…

This is an excellent product removed stains and scuff marks other products would not touch.

13 april 2026
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Antwoord van Dortech Direct

Thank you for the amazing feedback! We’re thrilled to hear the product removed stains and scuff marks that other products couldn’t. We really appreciate your support!

Beoordeeld met 1 van de 5 sterren

I was a part missing from my order and…

I was a part missing from my order and have tried contacting about it multiple times with no luck👎

23 april 2026
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Antwoord van Dortech Direct

Hi, we’re sorry to hear you feel this way. We did receive your email with the images attached, however we replied on 27.04.2026 at 9:12am advising that we were unable to open the attachment and asked for the images to be resent. Unfortunately, we did not receive a further response after this. Please resend the images and we’ll be happy to assist further.

Beoordeeld met 5 van de 5 sterren

Easy to speak to someone from Dortech…

Easy to speak to someone from Dortech on the telephone. Quality product (coastal letterbox). There were postal delays but these were communicated with me via Dortech. Website a little clunky but prices good and was reassured by phoing company directly.

10 april 2026
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Antwoord van Dortech Direct

Thank you for your feedback! We’re pleased you were happy with the product and our customer service. We appreciate your patience with the postal delays and are glad our communication kept you updated throughout.

Beoordeeld met 5 van de 5 sterren

Great Quality Product

Great Quality Product

28 april 2026
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Antwoord van Dortech Direct

Thank you for your review! We’re delighted to hear you’re happy with the quality of the product.

Beoordeeld met 1 van de 5 sterren

Late & incomplete delivery

Late & incomplete delivery, then the rest came but it all was too late for the intended job

28 april 2026
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Antwoord van Dortech Direct

We’re sorry to hear you were unhappy with your order. The shipping method selected at checkout was our 2–5 working day service, and the parcels were delivered on the 4th and 5th working days respectively, which is within the advertised delivery timeframe.

If there were any issues with the order, we would always encourage customers to contact us directly so we can investigate and help resolve the matter. Unfortunately, without being made aware of any problems, we are unable to assist.

Beoordeeld met 5 van de 5 sterren

Product arrived in good time and was…

Product arrived in good time and was easy to apply. How well it wears only time will tell.

8 april 2026
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Antwoord van Dortech Direct

Thank you for your feedback! We’re pleased your order arrived quickly and that the product was easy to apply. We hope it continues to perform well for you over time.

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