DOT Compliance Group, LLC Reviews 

143
•
TrustScore 3 uit 5

2,8

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ive used these halfwits for the last year and im nothing but less than impressed. They screw up test schedules, screw up paperwork, their people are rude AF, they charge a mint for their trash service... Toon meer

Beoordeeld met 5 van de 5 sterren

Our experience under the guidence of agent Iqra Raffiq. Who helped us with filing, guidence and even extra research. Our company AM Carrier Services Inc are very satified with her help. We recomended... Toon meer

Beoordeeld met 5 van de 5 sterren

Our experience under the guidence of agent Patricia Moore, who has worked consistantly with the filings and even extra research. We at E.R.K TRANSPORTS LLC are very satified with her help and we recom... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Scammers. They send out phishing emails targeting less than knowledgeable carriers. You might receive something in the mail misleading you into thinking that your DOT number is being canceled. They ma... Toon meer

Bedrijfsgegevens

  1. Drugstestservice

Geschreven door het bedrijf

ABOUT US DOT Compliance Group LLC provides essential services to the trucking industry, enabling businesses to remain compliant with USDOT regulations. We pride ourselves on being a compliance-needs based company, offering an extensive range of services such as registering for Clearinghouse, Hazmat, SCAC, Compliance Trainings, Drug and Alcohol Testing (C/TPA) and more. We are committed to ensuring that your business meets applicable regulatory requirements while providing an efficient and cost-effective way of doing so. Whether you are an owner operator or manage a fleet of trucks, DOT Compliance Group offers comprehensive and needs-based compliance solutions. We help your business stay on the road! OUR MISSION At DOT Compliance Group LLC, we have assembled a team of USDOT compliance and technology specialists to provide essential services to the trucking industry. We are dedicated to ensuring your business remains compliant with applicable USDOT regulations. Our mission is simple - we help your business stay on the road. With our needs-based compliance services, we offer streamlined and cost-effective solutions. Streamline your compliance process by entrusting your trucking compliance requirements to our team of dedicated specialists. Focus on your business, while we take care of the red tape.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

143 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(143)

10 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very efficient

Knowledgeable and efficient

17 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Noe,
Thank you for taking the time to leave a 5-star rating.

Beoordeeld met 5 van de 5 sterren

My father has passed and I am having to…

My father has passed and I am having to close certain accounts and various things. I knew very little about his business, but the gal I spoke with on the phone made it very easy for me to close this DOT account. She was kind and helpful during such a difficult time in our lives. It's nice to be able to talk to someone when you have to figure things out like this and not a machine. Her name is Patricia Moore and she was awesome!

16 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Corrin,
Thank you for taking the time to leave a 5-star rating.

Beoordeeld met 5 van de 5 sterren

D.O.T. license

charlene was very helpful,walked me through the paperwork and reasoning behind it

15 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Bernard,
Thankyou for taking the time to leave a 5-star rating.

Beoordeeld met 5 van de 5 sterren

Customer service all-star

Lydia S. was a great help in updating my information. She took the time to assess my situation to get the document I needed and helped along the way until i finished the process of updating.

9 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Manuel,
Thanks for taking the time to leave the 5-star rating.

Beoordeeld met 5 van de 5 sterren

Lashunda great experience she is all…

Lashunda great experience she is all carriers needs she guide me through all what I need for my DOT inspection!
Thank you for all your work

11 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Junior,
Thank you for leaving the 5-star rating.

Beoordeeld met 5 van de 5 sterren

Lashunda was helpful and making sure…

Lashunda was helpful and making sure that I was not being over charged we need honest people like herself it helps a lot

11 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Lawrence,
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Beoordeeld met 5 van de 5 sterren

I called the 855-368-7233 spoke with a…

I called the 855-368-7233 spoke with a very nice and professional lady. She was so helpful and walked me through everything. DOT Compliance Group has always been very helpful and patient. I really appreciate it.

11 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Debbie,
Thanks for taking the time to leave the 5-star rating.

Beoordeeld met 5 van de 5 sterren

Mrs Debbie

My experience was great with mrs.Debbie was very helpful and took care of everything, and answered all my questions. Need more people like her to help navigate through a very confusing process THANKS DEBBIE 😊

10 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Charlie,
Thank you for taking the time to leave the 5-star rating.

Beoordeeld met 5 van de 5 sterren

DOT Compliance Group

Ms. Staggs has ALWAYS made herself available and willing to help me! She has a great response time and is very professional!

3 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Ced,
Thanks for taking the time to leave the 5-star rating.

Beoordeeld met 5 van de 5 sterren

Uncommon customer service

Uncommon customer service in today's business world! Many thanks to Stephanie whose help and direction went above and beyond what I expected.

3 mei 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Carrie,
Thank you for taking the time to leave a 5-star rating.

Beoordeeld met 5 van de 5 sterren

Elizabeth gave me the best solutions…

Elizabeth gave me the best solutions for my concerns. I wish every customer representative work as she does.

24 april 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Francis,
Thank you for taking the time to leave the 5-star rating

Beoordeeld met 1 van de 5 sterren

Absolute spam

Absolute spam, scam company. Repeatedly told them I don’t want their services. I still, after three years, get email after email, text messages, and mail to my address. I have told them repeatedly to do not contact me, and still get them. HARRASSMENT.

28 maart 2023
Beoordeeld met 5 van de 5 sterren

Thanks a Million, Jim!

Jim was very helpful, efficient in assisting me with setting up my compliance for 3 offices. He's very pleasant to work with, and made a daunting task work very smoothly.

16 maart 2023
Review zonder uitnodiging
Logo DOT Compliance Group, LLC

Antwoord van DOT Compliance Group, LLC

Hi Janna,
Thanks for taking the time to leave a 5-star rating.

Beoordeeld met 1 van de 5 sterren

Deceptive Emails

This company sent a very deceptive email which prompted one of my employees to engage their service to complete the Biennial review for the DOT. This Biennial review takes about 2 seconds to complete online directly with the FMSCA. Because of this deceptive email, my company was charged $199 for something that my employee ended up doing and submitting themselves and DOT Compliance Group provided absolutely no service. Now they are refusing to refund the $199. Please beware. I would recommend blocking their emails from coming in just to ensure that one of your employees does not fall for this scam.

10 maart 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

We're continuously receiving spam…

We're continuously receiving spam from this company regarding our MCS-150 being "overdue" and I want it to stop. This company is continuously harassing us to file paperwork with the FMCSA that we can do ourselves. They send deceptive "official looking" paperwork in the mail to make it look as if it's coming from some government agency. This company needs to be shut down. They're nothing more than predatory scammers utilizing public information from the DOT databases to harass unsuspecting businesses. Leave us alone!

23 maart 2022
Beoordeeld met 5 van de 5 sterren

I worked with Kimberly Lach

I worked with Kimberly Lach! Agent I.D. 246537. She did an amazing job of walking me through everything and made sure I understood every part of the process! Super easy to work with would recommend doing business through this company and through her!

3 januari 2023
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Tyler,
Thank you for taking the time to leave a 5-star rating.

Beoordeeld met 5 van de 5 sterren

Best DOT customer service

Hello everyone I just want to come on here and let everyone know about my DOT personal experience- Ashley helped me out with my concerns regarding my DOT and she is so knowledgeable that everything went very smooth. The stress and concerns I had on my DOT were taken care of and I am no longer stressing. Her customer service is over and above. JUST Excellent.

5 december 2022
Review zonder uitnodiging
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Antwoord van DOT Compliance Group, LLC

Hi Leticia,
Thanks for taking the time to leave a 5-star review

Beoordeeld met 5 van de 5 sterren

SUPERIOR CUSTOMER CARE!!

KIMBERLY LACH agent#246537was amazing.

Her attention to detail was superb. She was informative, helpful, patient and extremely attentive.

She made a difficult task EASY!!!

Thank you, Kimberly

4 november 2022
Review zonder uitnodiging
Logo DOT Compliance Group, LLC

Antwoord van DOT Compliance Group, LLC

Hi A.M.,
Thank you for taking the time to leave the 5-star review. It is always nice to know that we our meeting our goal with excellent customer service.

Beoordeeld met 5 van de 5 sterren

I was so impressed with the…

I was so impressed with the representative that helped me. He was extremely knowledgeable and walked me through the process with patience and understanding.

26 oktober 2022
Review zonder uitnodiging
Logo DOT Compliance Group, LLC

Antwoord van DOT Compliance Group, LLC

Hi Deanna,
Thank you for taking the time to leave a 5-star review. It is always nice to know that we are meeting our goal with excellent customer service.

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