I visited the Dreams Store in Filton recently hoping to find a new mattress. Eva welcomed me to the store and after setting me up on the SleepMatch machine, gave me a cup of coffee (with a biscuit) w... Toon meer
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Lees wat reviewers zeggen
I was assisted by the brilliant Eva who gave great advice and worked to ensure that my budget was met. My sleep position was monitored and I was shown a selection of beds. Eva was enthusiastic, kno... Toon meer
Excellent service, greeted at the door, offered refreshments Good advice given and patience shown with my elderly mother. Couldn’t ask for more
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie . Sophie greeted us with a smile and engagement manner and attitude which was lovely . Sophie product k... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
The Shield Retail Centre, BS347BR, Bristol, Verenigd Koninkrijk
- 01173137471
4,9
Uitstekend
168 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Janine was absolutely amazing
Janine was absolutely amazing. She talked us through everything and couldn’t do more for us. She got us the mattress we want. Top of the range customer service and mattresses. Thanks Janine!
19 september 2024
Review zonder uitnodiging
Our bed was delivered by two lovely…
Our bed was delivered by two lovely friendly men,polite and helpful.
29 augustus 2024
Repeat customer at Dreams
Repeat customer at Dreams. Bought bed frames before, and this time bought a mattress for the spare bedroom. Generally happy with the quality of the products and in-store experience.
18 augustus 2024
Review zonder uitnodiging
Shop assistant very helpful
Shop assistant very helpful. The mattress was delivered on time and very polite delivery drivers
17 augustus 2024
Dreams let us take our time to choose
Dreams helped us to understand the many different beds they sell, and to select what might be best for us. They then let us take our time to try out the selections.
The assistant Sophie was very helpful.
15 augustus 2024
Excellent service
Our sales lady was very good and personable especially as she was fairly new. She knew a lot about the products and served us very well
28 juli 2024
Good value for money and seem less…
Good value for money and seem less delivery and assembled perfectly by delivery team, would recommend Dreams
9 augustus 2024
They were very professional and patient…
They were very professional and patient and gave me the chance to ask as many questions as I wanted and to try different mattresses
1 augustus 2024
Quick & easy
We did happen to go on a Sunday morning so we were the only people there, but we were quick to be seen. Purchase was quick and easy. Delivery was great, even to a 3rd floor flat. We assembled on our own and once we found the instructions hiding in one of the boxes it did take a few hours but it's fairly simple. Hopefully won't need another bed for a while but when we do we'll go to Dreams again first.
28 juli 2024
Comfortable new bed
Helpful me in finding a bed and a suitable and comfortable mattress.
Putting the bed together swiftly on arrival day.
19 juli 2024
The sales people were professional and…
The sales people were professional and friendly, very helpful. My bed was delivered within a week. The double bed that I bought is very comfortable. Reasonable cost as well.
23 juni 2024
Wonderfully efficient
Wonderfully efficient keeping me informed throughout the purchase and delivery process. Very impressed
16 juni 2024
Well impressed.
Well impressed delivered on time and with care, took away the old mattress to be recycled.
24 mei 2024
I really liked the Sleepmatch tool
I really liked the Sleepmatch tool - it helped me choose the best mattress, staff friendly and helpful and I love my new mattress.
27 april 2024
Very helpful and knowledgeable staff
10 mei 2024
We visited Dreams at Shield Retail…
We visited Dreams at Shield Retail Centre at Filton Bristol today, we were serve by Sophie .
Sophie greeted us with a smile and engagement manner and attitude which was lovely .
Sophie product knowledge was first class, and her customer service skills exceptional. Sophie couldn’t do enough for us , a pleasant experience looking for our mattress .
We will recommend to family and friends , thank you Sophie .
Mr & Mrs Hicks
8 april 2024
Review zonder uitnodiging
Great service and comfortable bed
Great service and comfortable bed. All you can ask for really.
15 maart 2024
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