Absolutely love the new bed, exactly what we asked for in every way. Harry at the Gloucester store definately deserves a pay rise and was so friendly and efficient, have taken one star off as our free... Toon meer
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Lees wat reviewers zeggen
At Dreams you will be guided from start to finish by their warm, welcoming and knowledgeable staff. The decision to purchase a new bed or mattress is a big one and you need to feel like your needs and... Toon meer
Kevin in the Gloucester store was superb. After a difficult day being let down he found us a base, mattress and pillows all to be delivered in 8 days. The team who delivered and built the bed, 2 Cardi... Toon meer
Shaun was extremely helpful in guiding us to choosing the right matress for us. He set us up on the test matress to asses what level of firmness would be correct for us. With this information we were... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
The Peel Centre, GL1 5SF, Gloucester, Verenigd Koninkrijk
- 01452 300008
4,8
Uitstekend
337 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent job.Great service at store and quick…
Great service at store and quick delivery and helpful delivery men
8 maart 2026
Excellent service
Excellent service from ordering the beds to delivery and installation. Loving our new beds!
23 februari 2026
Comfort and quality
It will be a very comfortable bed for when family and friends come to visit us
21 februari 2026
Sleeping beautifully …
The whole process of buying the mattress - from the scientific analysis of out needs to efficient delivery - was to a very high standard.
20 februari 2026
Great service
Good service from the sales person down to delivery people. Polite and courteous.
15 februari 2026
Happy New Bed
From the first time we visited the shop to the actual delivery it was a good shopping experience. Kevin in the Gloucester shop was so helpful and friendly, he was very knowledgeable and helped us make a great choice. The two delivery guys were helpful and courteous too. Our house is a new build and the site is muddy but they protected our new carpets. The bed is so comfortable and I would highly recommend Dreams!
31 januari 2026
Professional, friendly and knowledgable service
I visited my local store and served by Harry who was very professional, friendly and knowledgable. I found the right bed and mattress quickly using Dreams diagnostics, I would recommend!
7 februari 2026
Review zonder uitnodiging
Very quick on delivery very polite and…
Very quick on delivery very polite and on time just g8
8 februari 2026
The sales man was very helpful
The sales man was very helpful, he showed the beds which the machine said would be good for me.
7 februari 2026
First Class All Round
Staff were brilliant. We spent 3 hours trying to decide. We were only looking for a new double Mattress.
In the end we settled on a mattress that was described as very firm by the manufacturer.
Didn’t feel that firm to us. It has proved to be the right decision.
25 januari 2026
I would use them again
The assistants in the shop were very helpful and did not try to push anything just listened to my comments and made suggestions based on them The delivery was well communicated and went to plan
25 januari 2026
A stress free experience
I was happy with the whole process. Delivery was on time and l am pleased with my purchase. The sales assistant was pleasant but l must say l would expect that.
23 januari 2026
Jack was very good,he found the bed…
Jack was very good,he found the bed that I purchased nearly 10 years ago , and found the mattress that was closest to the one I badly needed to replace , brilliant I'm very happy with my purchase thankyou
23 januari 2026
Staff in the shop and delivery men a pleasure to deal with
We found the staff in the shop and delivery men a pleasure to deal with. We are very happy with our purchase.
10 januari 2026
Store staff great
Store staff great. Delivery drivers very helpful. Bed assembled and old one taken away. Very pleased with everything.
9 januari 2026
Customer service outstanding
Customer service is good. Items arrived. Delivery was as expected and they did put the items in the room we requested. Bed colour, mattress is of a very good quality
20 december 2025
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