From start to finish the salesperson Jennifer made us feel welcome and listened to what we wanted. There was no pressure to buy but once we found our perfect mattress the whole process went off smooth... Toon meer
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Matt, here on the Isle of Wight couldn't have been more helpful. He is an excellent Ambassador for the company. My wife and I popped in late yesterday to research our next mattress and, becaus... Toon meer
Very helpful lady called jade went round every bed/ mattress till I found the one I wanted i had a delivery date that suited me,
The in store experience and the delivery team experience were excellent. The products had some faults. The cloth on one bed base at one side had a scuff mark which nearly tore the cloth about... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Geschreven door het bedrijf
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contactgegevens
Gunville Trading Estate, PO30 5LG, Isle of Wight, Verenigd Koninkrijk
- 01983654323
4,9
Uitstekend
258 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Delivery men were really nice and…
Delivery men were really nice and helpful mattresses very comfortable
23 juli 2024
Staff were very knowledgeable and very…
Staff were very knowledgeable and very helpful in helping me make a decision for a new mattress, gave me plenty of time to try different mattresses and no pushy sales just helpful advice. Would definitely use this store again.
23 juni 2024
The lady that helped us pick our…
The lady that helped us pick our mattress was so helpful,she went through everything with us 😀
22 juni 2024
Got one delivered on time
Delivery, spot on. Both geezers were polite, conscientious and respectful to the occupants.
25 mei 2024
Informative and friendly service
Informative and friendly service. Delivery and fitting very efficient.
1 juni 2024
Lovely mattresses, seamless delivery.
Lovely mattresses, helpful delivery staff. It was beneficial that they were able to also take our old mattresses away for recycling.
3 mei 2024
Dreams - Isle of Wight…
My wife and I visited the Newport Isle of Wight Store on recommendation of my physiotherapist and were attended to by Jade. She was friendly and helpful, and patient with us. Her product knowledge was excellent. She made suggestions based on our needs and we bought a new mattress and pillows. An enjoyable shopping experience.
4 mei 2024
Review zonder uitnodiging
Delivered on time and easy to erect
27 april 2024
It was straight forward
It was straight forward, professional, informative and interesting. The assistant was most helpful and got me the exact item that was right for me.
30 maart 2024
Very informative member of staff
Very informative member of staff, very friendly and with a sense of humour... once he had spoken he left us to choose and chat on our own which was nice. Once finished and made our choice it was signed and sealed within minutes.... Excellent job.
1 april 2024
Review zonder uitnodiging
Getting very good service and a good…
Getting very good service and a good bed at a fair price.
29 maart 2024
Easy to place order over the phone the…
Easy to place order over the phone the advisor was very helpful. Got my new bed delivered 7 days after ordering old bed taken away reasonable price to take the old bed away. The bed was also assembled for me again a good price to get it assembled I wouldn't know where to start as my DIY skills are not good. The delivery men were great friendly and helpful all in all a great experience will recommend highly recomended
29 maart 2024
Very speedy delivery
I hate buying beds as I never know what mattress to get but Dreams made it easy this time. Love the new bed and mattress. Very speedy delivery. Staff in store and the delivery team were very helpful. Would definitely use Dreams again.
16 maart 2024
Excellent service from buying to…
Excellent service from buying to delivery, staff very friendly and helpful, would highly recommend dreams.
7 maart 2024
The team in the shop was very helpful
2 maart 2024
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