J Parkers Wholesale Reviews 

3.850
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

My pachysandra plants arrived yesterday. All 33, perfect plants, big, healthy, glossy foliage and well developed root systems. I'm over the moon with them. In my experience Parkers plants are amazi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Asked for advice on varieties as there were a lot of options. They replied that they cannot advise because there are so many, and to look at their website (as if I hadn't already), pointing out that t... Toon meer

Beoordeeld met 4 van de 5 sterren

Great choice, excellent prices. Plants arrived in acceptable condition , despite time in transit(not sellers fault). So far all thriving. Will have to wait to see how bulbs perform. Packaging a little... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have used Parker's for a few years now...plants are always well-packaged & arrive in good condition. The delivery for my latest order was split, with my lavender arriving just a few days after order... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huis en tuin

Informatie afkomstig van verschillende externe bronnen

As a family business established in 1933, we are one of the leading plant and bulb companies in the UK. Because we share a genuine enthusiasm for gardening with all our customers, we are fully committed to providing the best available products at the best available prices.


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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3,7

Alle reviews

(3.850)

124 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Good overall with minor problems

I placed an order for several items. The 500 tulip bulbs arrived when expected and were a really good size. The next part of the order was for hydrangeas and ferns to be delivered from early September. Having not received the order l asked in October when it would be delivered and after prompt customer service received the items one week later.
All the items were in good condition apart from one fern which looked dead and had hardly any roots, so went straight into the compost bin. Overall a good company but as this is the second time that l have had a substandard item (see previous reviews) l am hoping that these are isolated incidents.
I contacted customer services last year about a really small Canna tuber and was assured that it would be fine (it wasn’t it did not grow) so have not contacted them this time.

25 oktober 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi Graham

Thank you for your review and I am sorry to learn that you have had some failures with your order. Please don't hesitate reaching out to our customer service team for help and advice.

Kind regards,
Trish

Beoordeeld met 5 van de 5 sterren

Clematis Koreana Amber

I ordered a Clematis Koreana Amber. It arrived, healthy looking and I've planted it out and it's thriving. Hopefully, as it is planted near a fence it won't drown in all the rain we're having at the moment! I know it's a fairly vigorous clematis but easy to control, so hopefully, next spring it will come into its own.

24 september 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great plants let down by poor delivery.

Ordered some 9cm perennials and a quantity of bulbs. They were delivered separately. All the plants were excellent and great value for money. Problem came with the delivery of the bulbs. They eventually arrived after contacting JP Customer Services who were excellent. No communication at all from courier. Not sure why JP Retail and Wholesale use the two lowest rated couriers in the UK. I suspect they are cheap but for me it’s a false economy since it detracts from the customer experience. When you are transporting live plants you need a reliable courier. If JP sort that out then for me they would be 5*.

24 oktober 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi Nicholas

Thank you for your review and feedback

Kind regards,
Trish

Beoordeeld met 5 van de 5 sterren

Always good plants and bulbs

Always good plants and bulbs, delivered quickly in good time. Packages clearly marked. A very reliable company.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi

Thank you for your lovely 5* review!

Kind regards,
Trish

Beoordeeld met 4 van de 5 sterren

Bulbs

First time ever they plants were delivered on time. Very impressed for the last order.

15 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Delivery Failure

Not Happy with this company, J Parkers wholesale. ordered circa £550 of bulbs 32 days ago, rang them 1st week acknowledging it was for a landscape project and they said everything was in stock, a week later they said they where behind because of increased demand but I would receive them within 5 days that was 8 days ago, they have today told me that they could not guarantee a delivery date and it could be another 8-19 days but there delivery promise of 28 days expires tomorrow and my landscape project is now on hold meaning I'm loosing money because of them, they were very rude, Arrogant pumped with importance that they have bigger clients and insistent that it was not their fault, And that they had to await deliveries being held by growers, blaming them, and yet stocks were at warehouse for last 3 weeks.

Edit 16th October, still no bulbs, no communication from J Parker Wholesale, rang today and was told all wholesale department where unavailable, they would call me back ....they didn't

Edit 18th October still no bulbs and still no reply from J parker wholesale with any update.

Edit 20/10/25 Had an automated email from J Parkers wholesale, whom have informed me that it will now take up to 5 days to pack my order and 5-6 days for delivery, orders where in stock when purchased and 7 days later, Website states delivery up to 28 days its now been 34 days and they still have not even picked the order very very unhappy with this company, They have not made any contact with me to explain the delay.

14 oktober 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi Edd

Thank you for your review and I am sorry that there has been a delay with your order. I am unable to look into the exact history of your order as there are no order details in your review but please accept our sincere apologies for the disappointment caused on this occasion. If you would like to reach out to me with the order information I can be reached at review@jparkers.co.uk

Regards
Trish

Beoordeeld met 5 van de 5 sterren

Good value

Good value, easy to order and arrived in good condition with notifications re delivery and options. Thanks

14 oktober 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi, Thank you for taking the time to leave us a review and for the 5 stars! We really appreciate it and we're pleased to see that you were happy with your shopping experience. Kind regards, Trish

Beoordeeld met 5 van de 5 sterren

Excellent service all round

Friendly delivery man. parcel arrived in good condition

7 oktober 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi, Thank you for taking the time to leave us a review and for the 5 stars! We really appreciate it and we're pleased to see that you were happy with your shopping experience. Kind regards, Trish

Beoordeeld met 1 van de 5 sterren

24 Aubrichia plants ordered and…

24 Aubrichia plants ordered and delivered. All plants virtually dead. One plant has a small amount of green on it. £38 wasted on an order fit for the bin really. Extremely dissapointed.

1 september 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi Mrs Rudge,

Thank you for your review and I am sorry to learn of your disappointment with your order of Aubretia. I trust that you have contacted our customer service team for help and advice, if not please don't hesitate in doing so

Kind regards, Trish

Beoordeeld met 1 van de 5 sterren

Misleading Product – Nothing Like the Picture

I recently bought an Acer tree and feel completely misled by the product description. The website showed a mature tree with lots of branches and leaves, but what I actually received was a small pot with two bare twigs — nothing close to a mature tree and nothing like the picture.

When I contacted customer care, I was told this was “correct” and that the tree had been inspected, claiming it’s just the time of year when Acers lose their leaves. Maybe so, but none of my other 15 trees have dropped theirs. I was told I could return it, but only if I covered the cost, which is unacceptable given how misleading the advert was.

This was not what I paid for. The product image is deceptive, and the response from customer service only added to the frustration. Buyers beware.

24 september 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi Roy

Thank you for your review and I am sorry that you felt the picture was misleading. As with any other horticultural supplier we show pictures of the potential of the plant but also give customers realistic expectations as to how their plant will arrive by advising the pot size.

As I am sure you are aware younger trees and plants in pots are also more likely to lose their leaves earlier with the onset of the colder weather as they are not established or in the ground. It is normal which is why we ask that you plant the acer, it will then settle it's roots ready for winter and in the unlikely event it fails to thrive in the spring then you are covered by our full guarantee. If you choose not to accept any part of your order you can return it to us for a full refund, we will refund postage as long as the item is returned by 2nd class or similar.

Kind regards, Trish

Beoordeeld met 4 van de 5 sterren

Superb variety of bulbs to tempt you…

Superb variety of bulbs to tempt you and in good prices too. I have ordered from J Parker Wholesale before and found the quality of their bulbs good. I like that they still do a paper catalogue and love to browse this many times over. Would happily recommend J Parker. Deducted 1 star for the comparatively expensive postage, but otherwise full marks.

9 september 2025
Review zonder uitnodiging
Logo J Parkers Wholesale

Antwoord van J Parkers Wholesale

Hi Anita

Thank you for your review!

Regards, Trish

Beoordeeld met 1 van de 5 sterren

AVOID!!!

AVOID!!!! an order I placed in August for plants that were scheduled to be dispatched from the 2nd of September. As of now, I have received absolutely no updates about my order.

Despite my attempts to follow up, I have only been informed that the stock has not yet reached the warehouse. This is quite perplexing and disappointing, especially since the plants are listed as in stock on your website. The lack of communication and updates from your side has been quite disheartening and has left me feeling neglected as a customer.

I kindly request a prompt update on the status of my order and a clear explanation for the delay. Additionally, I would appreciate it if you could provide a realistic timeline for when I can expect the plants to be dispatched. Your immediate attention to this matter would be greatly appreciated, as I am eager to receive my order.

23 september 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi Mrs Jones

Thank you for your review and I am sorry to learn that you have not yet received your order. Some plants are advised as delivery From early September but as you haven't included any order details I am unable to look into this further for you If you would like to reach out to me at review@jparkers.co.uk I can take a look and advise further.

Regards, Trish

Kind regards, Trish

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finish

Excellent service from start to finish. My order of bulbs arrived well packed and in excellent condition. Very good size bulbs. And very pleased with my experience.

17 september 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

Hi Linda

Thank you for leaving a 5* review for us I am really pleased that you are happy with our products.

Regards, Trish

Beoordeeld met 5 van de 5 sterren

GOOD QUALITY BULBS

The bulbs were well packed and were in good condition. Not a single rotten bulb amongst them!
Thanks you.

8 september 2025
Review zonder uitnodiging
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Antwoord van J Parkers Wholesale

You're welcome and thank you for your 5* review!

Regards, Trish

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